Cheri Bauer

518-***-****

ad4e1t@r.postjobfree.com

Skills

• Excellent Organizational Skills

• Strong Customer Relations Skills

• Data Entry

• Courteous demeanor

• Typing

• Professional and mature

• Meticulous attention to detail

Computer Skills

• Microsoft Office; Word, Excel, PowerPoint, Outlook. Adobe PDF

• Easily adaptable to new technology

Experience

Administrative Support

New York State Education Department, Office of Claims and Records

• Preformed data entry of old and new records into the required system

• Maintained up to date records and filing of all clients and applications

• Scanned, managed, and stored files daily

Administrative Assistant

NYS Governor’s Office for Employee Relations Albany, NY

• Program reimbursement systems. Duties include, but are not limited to:

• Responding to user requests for information and answering hot-line questions, including information about the reimbursement processes and guidelines

• Processing requests for several reimbursement programs, including data entry, determining reimbursement eligibility, review of information for accuracy, correcting support documentation, calculating reimbursement amounts, and prevention of payment duplication

• Serving as the initial contact for users seeking assistance with issues such as completing applications

• Assisting staff by answering questions regarding applications and the reimbursement programs

• Other duties of a program support nature, as directed by the supervisor Administrative Assistant

NYS Office of Community Renewal, Albany, NY

• Assisted in updating and filing paperwork into office system

• Answered multi-lined phone system answering questions and transferring lines

• Assisted in the start-up and management of the auto-timekeeping system

• Extensive data entry for reports

• Composed and distributed correspondence, both physical and electronic mail

• Drafted documents and internal memos for distribution

• Sorted and filed documents

• Managed scheduling and office supply inventory

Clerical Support

Coler-Goldwater Memorial Hospital, Roosevelt Island, NY

• Supervised Medicaid Part D and eligibility

• Received and screened a high volume of internal and external communications, including email and letter mail.

• Organized files, developed spreadsheets, faxed reports and scanned documents.

• Answered the telephone responded to inquiries, complaints, and transferred to appropriate staff member

6/1998 - 9/1

11/2021-

02/2022

3/2019-

3/2020

3/2014-

2/2015

09/2008-

10/2012

Education Caliber Training Institute

Diploma in Certified Nanny/Childcare, New York, NY 2006

New York City Technical College

Bachelor of Art - Early Childhood Education, Brooklyn, NY 1998

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