Syed Aamer Raza Zaidi

East Bay Area, CA

510-***-****

ad4e0x@r.postjobfree.com

Energetic and passionate technology professional with over 15+ years’ experience of Software Development Life Cycles, Middle Functional Management, and Agile practices. My core expertise includes but not limited to define, organize and document business capabilities, collaborate with key functional and business stakeholders on requirement gathering to implement innovative technology-based solutions.

EDUCATION & CERTIFICATION

PMP (Project Management Professional)

Project Management Institution - 3624255

SAFe POPM 5.1 (Scaled Agile Product Owner Product Manager)

Scaled Agile Inc – 691*****-****

Agile A-CSPO (Advance Certified Scrum Product Owner)

Scrum Alliance - 1106169

Agile CSPO (Certified Scrum Product Owner)

Scrum Alliance - 1106169

Agile CSM (Certified Scrum Master)

Scrum Alliance - 1106169

AWS Solution Architect-Associates

Amazon Web Services, Inc ET7F9J0C71B11P58

CRCMP (Certified Risk and Compliance Management Professional)

International Association of Risk and Compliance Professionals-USA

Master of Business Administration

BZ University, Pakistan (2009)

TECHNICAL OUTLOOK

Product Analysis Technical Sequence diagram, Data Flow diagram, Fishbone diagram, Use cases, Requirement gathering techniques such as Brainstorming, Survey/Questionnaire, and JAD sessions, SWOT Analysis, Gap Analysis, Impact Analysis,

SDLC Methodologies Agile-Scrum, Agile-Kanban, Waterfall. Scaled Agile 5.1, Lean Six Sigma, Project Management

Office Software Microsoft Office 360, Microsoft SharePoint, Microsoft Visio, Enterprise Architect,

Database SQL Server (2008-2017), MySQL

Agile Deliverables Definition of done, Acceptance Criteria, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective. PI Planning

Agile Software CA Agile Central (Rally), Jira, Jira Align, Confluence, Jama BRD Repository,

Banking Expertise ICC-Publications UCP-600, URR-525, SWIFT, Incoterms, COSO Framework, Basel Accord.

AML/KYC/CDD, Digital Account Opening (Retail, Merchant and Small Business Account)

PROFESSIONAL EXPERIENCE

Project Manager/Sr. Product Owner/ Sr. Scrum Master

DataLytics, CA 09/2023 – Present

Responsibilities:

●Act as liaison between NextGen EMR & EHR product/strategy/leadership teams to build product roadmaps and provide clarity to the business value and ROI of upcoming features.

●Develop and maintain comprehensive project documentation including the Risk Register and Issue logs.

●Effectively manage and oversee project and project delivery teams to ensure the timely achievement of project milestones, demonstrate proficiency in issue escalation, facilitating swift and appropriate resolutions, and adhering rigorously to established project management methodologies.

●Communicate pertinent project statuses and priorities to senior management, project sponsors, stakeholders, and PMO, facilitate workshops/client meetings to identify gaps and document discrepancies between system and requirements for the Digital Transformation of the Omni Channels.

●Manage project budget, ensuring deadlines and cost targets are met.

●Conduct comprehensive sessions to refine principles, fostering consistency and efficiency.

●Maintain & improve a change management system and update necessary records, including Project Charters and Scope.

Senior Digital Product Manager/ Business Analyst /(Microservice & APIs)

WellsFargo Bank N.A. (Signature Consultant)

Responsibilities: 11/2021-06/2023

●Looked after the main two Microservices & APIs architectural development teams. Involved in the design, Implementation and integration Service teams to modernize the existing Monolithic Software ensuring seamless omni-channel connectivity.

●Worked on MVP for Common app for Consumer &, Retail Deposit, Small Business Deposit, Cards and Merchant Service (E-Commerce) and Business Line products Prospect Customers journey (Digital Online Account Onboarding) ensuring consistent digital user experience.

●Worked closely with the UI/UX team to implement a robust customer experience through all stages of on boarding journey.

●Responsible of Business Requirement Documents, Process re-modeling documents and Functional Requirement Documents, WorkFlow diagram, Activity diagram, Swim Lane diagram, Fishbone diagrams.

●Carried out Gap analysis, Impact analysis, Feasibility analysis, Risk Analysis ( Identity Risk) development of Mapping documents, Business Requirement documents, Business Requirement plan

●Define and groomed capabilities and help PO to drive downstream features by providing definition of done.

●Responsible of Breaking down of Features and Epics into User Stories and Tasks using Vertical Slicing Technique and Maintaining and grooming the Backlog items

●Developed, updated and maintained the Use case documents for Microservice & API calls on Confluence

●Responsible of Backlog refinements and providing Acceptance Criteria in BDD (Behavior Driven Development) technique and enhancing Team’s understanding about DOD and assisted them in assigning the appropriate Story Points

●Actively involved in all SAFe ceremonies for Quarterly PI planning, PO Sync meetings, Inspect and Adapt sessions on behalf of the team.

Project Manager/Product Owner/Sr. Scrum Master

DataLytics, CA 11/2020 – 11/2021

Responsibilities:

●Developed and maintained comprehensive product documentation.

●Act as liaison between NextGen EMR & EHR product/strategy/leadership teams to build product roadmaps and provide clarity to the business value and ROI of upcoming features.

●Conducted, monitored Scrum ceremonies including Daily stand up, Sprint Planning, Sprint Review and Sprint Retro meeting and developed documentation for Sprint Retro and Scrum Review meetings

●Responsible of Backlog refinements and providing Acceptance Criteria in BDD (Behavior Driven Development) technique and enhancing Team’s understanding about DOD and assisted them in assigning the appropriate Story Points and T-Shirt sizing of efforts for PI planning.

●Engaged with leadership, approving authorities, application owners, and customers on Digital Transformation projects.

●Conducted comprehensive sessions to refine principles, fostering consistency and efficiency.

●Participated at all phases of the Software Development Life Cycle (SCRUM), including Sprint Planning, Sprint Review, and Backlog Refinement, Retrospective ceremonies.

Project Manager/ Lead Business Analyst / Manager Business Information Systems

AlBaraka Bank (Pakistan) Ltd 01/2015 – 09/2020

Responsibilities:

●Project Manager for development of Handshake & data integration of Banking Software of two merging banks twice.

●Project Manager and Lead Business Analyst for LOS (Loan Origination System) for the integration project of different digital channels for Loan related functions.

●Managed and controlled product and product delivery teams to meet product deadlines, adhere to Business Analysis methodologies and implementation of International Best Practices.

●Established and standardized requirements gathering, Functional specification development, application implementation and business analysis principles and sessions.

●Developed a comprehensive understanding of the workflow within the various functional areas, including Credit marketing, Spreadsheet Analysis, Collateral management, Risk Acceptance Criteria and Financial administration and disciplines.

●Responsible for managing essential product relationships and resolving product issues related to Gap Analysis, Product Mapping, SWOT analysis, UI/ UX design implementation.

●Worked with internal and external stakeholders at all levels, e.g. team of relationship management leadership, approving authorities, application owners, customers and support staff on the Digital Transformation project

●Developed and maintained required documentation and communicated relevant statuses and priorities to senior management, project sponsors, stakeholders, and project team members in a consistent, timely manner.

●Conducted, monitored Scrum ceremonies including Daily stand up, Sprint Planning, Sprint Review and Sprint Retro meeting and developed documentation for Sprint Retro and Scrum Review meetings

Product Owner/Sr. Business Analyst / Lead, Business Information Systems

AlBaraka Bank (Pakistan) Ltd 04/2012 – 01/2015

Responsibilities:

●Managed and led a team of Business Analysts for LOS (Loan Origination System) and mobile banking app at TOT level for different Digital Channels.

●Led the team to develop Cards payment app through user facing Mobile app and backend Banker facing omni channel.

●Led the team to develop the International Trade payment related application and its backwards integration with Documentary Credit Management System.

●Articulated BRD (Business Requirement Documents) and SRS (Software Requirement Specifications) for LOS & Mobile app.

●Conducted strategic and qualitative analyses with business stakeholders to develop business plan for Digital Transformation of Omni Channels.

●Arranged and Conducted JAD Sessions, UAT, developed user stories, wrote details of use cases, conducted backlog refinement, Sprint retrospective meetings, sprint planning, always actively participated in software testing and UAT.

●Conducted Business process re-engineering for digital transformation in the post-merger scenario for hand shake of software

●Worked closely with the UI/UX team to design robust reports and dashboards for continuous monitoring of flagged issues.

●Actively participated in all SAFe ceremonies including PI Planning, PO Sync, Inspect & Adapt Sessions

Sr.Business Analyst/ SCRUM Master/ Lead, Business Information Systems

AlBaraka Bank (Pakistan) Ltd 10/2007 – 04/2012

Responsibilities:

●Worked with the Scrum Team as Business Analyst for the Commercial banking web portal Digital Transformation project.

●Responsible for Backlog Refinement, Prioritization, Acceptance Criteria, Sub-tasks, Defects, provide DOD& DOR, Product road maps, work closely with UI/UX teams for the mockups/wireframes and XDs

●Actively participated in all SAFe ceremonies including PI Planning, PO Sync, Inspect & Adapt Sessions

●Conducted business analysis, risk analysis, project planning and identifying the resources for implementation of the project.

●Successfully Introduced the Scrum Software development life cycle into the Business information department.

●Worked as Scrum Master & Scrum Coach to help transition to SCRUM from Waterfall method.

●Conducted and established standards for SCRUM ceremonies including Sprint planning, Daily Standups, Backlog Refinement, Sprint Review and Sprint Retrospective.

ADDITIONAL WORK HISTORY

●Faysal Bank Ltd – Sr. Business Information Systems Analyst, Pakistan (06/2004 – 07/2007)

●Faysal Bank Ltd – Business Analyst, Pakistan (01/2002 – 06/2004)

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