KELLY MORTON, M Ed PMP; ITIL; CSM Dripping Springs, TX

512-***-**** / ad4e0i@r.postjobfree.com

PMP certified project manager with more than twenty years of experience in project/product management, release management, requirements management, business analysis and quality assurance. Experienced manager proficient in project management processes, release management, requirements elicitation, process definition, risk and issue management, and user acceptance testing. Experience in both Waterfall and Agile methodologies. Excellent communication skills, the ability to establish strong working relationships with both team members and clients at all levels of the organizations.

EXPERIENCE

First Citizens Bank

Senior Project Manager (Contract) – Agile/Scrum 04/2023-Present

•Currently managing 2 of 5 workstreams for multi-million dollar government regulated project.

•Role includes budget and resource forecasting, monitoring and adjusting.

•Communicate status weekly to management and monthly to executive leaders.

•Work with Product Owners, Business Analysts and technology team to plan releases and execution of releases.

Charles Schwab 01/2022-04/2023

Senior Project Manager( Contract) – Agile/Scrum Austin, Texas

•Managed 2 projects including 8 million dollar project with 8 plus scrum teams including 150 resources and highly visible Client /Representative focused Digital Envelope project.

•Role includes budget and resource forecasting, monitoring and adjusting. Responsible for Budget reconcilition mid-month and month end.

•Communicate status to executive staff monthly. Meet with Product Owners regularly to work with them on planning the releases of roadmap items.

National Western Life 02/2020-01/2022

Senior Project Manager – Agile/Scrum Austin, Texas

•Responsible for managing multiple projects simultaneously including a new product launch, Content and Document Management, Forms and Print, Form Source Replacement as well as managing the responsibility for companywide communication and training for new replacement system.

•Role included creating Charters, obtaining resources, creating and managing budgets, project staff and project plans. Accountable for the delivery of project objectives, client relationships, and third party vendor relationships.

•Work closely with end users to insure the product both meets their needs and is user friendly.

•Work closely with management including C level executives.

•Acclimated quickly with minimal supervision at NWL.

Farm Credit Bank of Texas 07/2014-02/2020

Senior Project Manager – Agile/Scrum Austin, Texas

•Responsible for managing multiple projects simultaneously including: Association HUB Implementations, ECM integration with new loan origination system, Conversion, Email archive tool implementation and Customer Portal.

•Role included responsibility for managing project staff, ensuring delivery and accuracy of deliverables, client relationships, third party vendor relationships and software releases.

•Responsible for communication management, change management and training management for 14 association banks.

•Strong knowledge of the product development life cycle, with relevant experience in all phases.

•All projects are were on time, within scope and budget.

Deloitte Consulting LLP 07/2012-07/2014

Manager Austin, Texas

•Responsible for managing all maintenance and operations for State Agency web application.

•Responsible for coordinating and managing all client application releases and upgrades. Ensured all releases were completed on time and accepted by client.

•Responsible for all risk management for project-related issues, scope changes, and project variances throughout the project lifecycle.

•Lead cross-functional teams; influence and coordinate activities across multiple teams and organizations.

•Complete all on-boarding and training of new team members. Responsible for developing a cohesive, efficient team. Successfully promoted three analysts: 2012-2013.

•Ability to gather and analyze customer and market feedback and translate the information into requirements and functional specifications.

•Designed and executed detailed gap analysis for TX DMV EPMO organization.

•Excellent verbal and written communication skills, ability to manage multiple tasks simultaneously, excel in a fast paced, deadline oriented environment, detail oriented, self-starter.

Deloitte Consulting LLP 06/2009-07/2012

Requirements Lead - Internal DMV Demo Application Refresh Austin, Texas

•Completed heuristic evaluation of current internal web based demo system including back office, self-service and mobile capabilities. Evaluated and validated refreshed UI.

•Designed and created all business process flows for the newly designed system.

•Responsible for requirements gathering with stakeholders, requirements documentation, and maintenance of the requirements repository.

•Created, verified and maintained all demo scenarios for sales pursuits.

Deloitte (Acquisition of Bearing Point) 04/2008-06/2009

Application/Release Manager Austin, Texas

•Responsible for the management of all application software requirements and software releases for TAVIS program.

•Served as the primary point of contact for all aspects of the product.

•Managed all aspects of gathering requirements via JAD sessions and user acceptance testing with client.

•Successfully met 7000-hour contractual annual application enhancement hours on time: 2009-2011.

•Successfully completed data transformation/integration project with TCEQ Emissions system. Ensured 99.6 transaction success rate on 10M records annually.

•Published white paper on TAVIS project.

•Developed and delivered statewide client user training program.

•Proven record of delivering initiatives from concept through completion.

Oracle 02/2006-04/2008

Product Manager Austin, Texas

•Managed requirements lifecycle, product enhancements and related business processes for Oracle Retail Point of Sale products.

•Successfully designed and managed implementation of new Labels and Tags application.

•Developed product roadmap and managed all product milestones end to end.

•Evaluated existing functionality and translated business requirements into high quality functional designs for simple to complex features.

•Participated in technical and test design reviews and facilitated technical and test scenario design.

•Supported Sales, Consulting and Support teams by providing product guidance and knowledge.

360 Commerce 07/2003-02/2006

Business Analyst Austin, Texas

•Managed daily communication of Retail product requirements to all stakeholders.

•Defined detailed functional and technical requirements including use case definition.

•Defined requirement process, templates and management for deliverables.

•Built HTML proof-of-concept screens and application prototypes.

•Led JAD sessions and requirements review meetings with all functional groups. Trained new BA’s on defect management system, and created a process training document.

360 Commerce 1999-2003

Quality Assurance Analyst Austin, Texas

•Responsible for test case design, testing estimates and test execution.

•QA Team Lead for the Gap POS project: managed QA test planning and resources, test case design, testing efforts and defect maintenance. All deliverables completed on time.

•Managed and maintained Gap’s defect tracking system as well as our own system.

Created a Phase 0 Checklist for the QA department to improve quality standards.

•Completed a detailed Gap Analysis on all defect activity after delivery of the final product for the Gap POS project.

•Created a comprehensive Gap Testing Library. The result: an increase in productivity for all members of the team.

EDUCATION

1996-1998 University of Texas at Austin Austin, Texas

M.Ed Master’s in Education

1983-1987 Indiana University Bloomington, Indiana

B.S. Retail Management

PMP Certified June 5, 2012

ITIL Certified May 8, 2014

CSM December 11, 2015

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