ENDIA BOOKHART
*** ******* **., ********** ** ***10
(Home) 717-***-**** (Mobile) 717-***-****
ad4e05@r.postjobfree.com
TEAM ASSOCIATE AND CUSTOMER SERVICE ADVOCATE
An exceptional customer service advocate who provides care and quality service that I will represent for any company. I am a team player who works hard and believes in one team and have always assisted in areas that need additional help. I am passionate in helping the elderly and children and I consider myself a dependable individual who wants to pursue a career in the education field teaching.
PROFESSIONAL EXPERIENCE
Chuckee Cheese, Harrisburg PA
06/2018- 2020 (closed due to Covid-19)
Lead Party Hostess
●Provided details of prices for party packages, party coins and cater to patrons having parties.
●Verified each child entering with a legal guardian that enters and exits the facility.
●Assist kitchen associates with cooking, orders and serving food to patrons.
●Train new party hosts on how to present and speak to patrons inquiring and having a party.
●Ability to handle irate customers and consult management for unresolved issues.
●Provided exceptional customer service and assistance in other areas where there were shortages.
●Work register for patrons buying goods and games.
Ecumenical Retirement home, Harrisburg PA
06/2020- Present
Personal Care Assistant
●Provided care towards residents’ such as bathing, feeding, clothing
Medication Associate
●Provide their prescribed medication throughout the day
EDUCATION
Central Dauphin East High School
Graduate 2020
Cheyney University
01/2023- Present
Early Childhood Education
Sophomore