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Customer Service Advocate

Location:
Philadelphia, PA
Posted:
March 18, 2024

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Resume:

ENDIA BOOKHART

*** ******* **., ********** ** ***10

(Home) 717-***-**** (Mobile) 717-***-****

ad4e05@r.postjobfree.com

TEAM ASSOCIATE AND CUSTOMER SERVICE ADVOCATE

An exceptional customer service advocate who provides care and quality service that I will represent for any company. I am a team player who works hard and believes in one team and have always assisted in areas that need additional help. I am passionate in helping the elderly and children and I consider myself a dependable individual who wants to pursue a career in the education field teaching.

PROFESSIONAL EXPERIENCE

Chuckee Cheese, Harrisburg PA

06/2018- 2020 (closed due to Covid-19)

Lead Party Hostess

●Provided details of prices for party packages, party coins and cater to patrons having parties.

●Verified each child entering with a legal guardian that enters and exits the facility.

●Assist kitchen associates with cooking, orders and serving food to patrons.

●Train new party hosts on how to present and speak to patrons inquiring and having a party.

●Ability to handle irate customers and consult management for unresolved issues.

●Provided exceptional customer service and assistance in other areas where there were shortages.

●Work register for patrons buying goods and games.

Ecumenical Retirement home, Harrisburg PA

06/2020- Present

Personal Care Assistant

●Provided care towards residents’ such as bathing, feeding, clothing

Medication Associate

●Provide their prescribed medication throughout the day

EDUCATION

Central Dauphin East High School

Graduate 2020

Cheyney University

01/2023- Present

Early Childhood Education

Sophomore



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