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Food Service Services

Location:
Ridgeleigh, MD, 21286
Posted:
March 17, 2024

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Resume:

**** ******* *****

Baltimore, Maryland *****

410-***-****

ad4dys@r.postjobfree.com

Sherry Shacklett, C.D.M.

JOB OBECTIVE:

Seeking a position in which to enhance my career as a Certified Dietary Manager by becoming a valued member of your team.

PROFESSIONAL EXPERIENCE:

Food Services Director

Future Care Northpoint Nursing and Rehabilitation, Baltimore, Maryland

2017 - Present

Manage operations of the Food and Nutrition Department at a 155-bed nursing facility. Supervising a staff of 23 employees

Plan diets and menus for review by Administrator

Purchase or requisition food and supplies

Overseeing, The North Point Deli, a new addition to the facility that provides staff in addition to residents and visitors with the opportunity to purchase hot and cold food specials and desserts.

Supervise the receiving and storage of food

Supervise and assist when needed in food preparation and service

Complete the assigned MDS section(s) in a timely manner

Document the dietary component of the residents’ care plans

Document each residents’ progress toward care plan goals

Review and revise each resident’s care plan as necessary

Inform and educate residents regarding therapeutic diets

Maintain records of residents’ profiles, meal census, menus, diet cardex, diet roster, diets served and purchase records

Prepare work and cleaning schedules

Plan and conduct in-service training for staff

Maintain food and labor costs within dietary budget

Maintain menus for required retention period

Plan food substitutions for residents who refuse or are unable to eat food served

Observe all facility safety policies and procedures

Director of Admissions

Future Care Charles Village, Baltimore, Maryland

2015 - 2017

Evaluated clients for admission who required medical and therapeutic services.

Worked with referring physicians, hospitals, agencies, families, interested parties or legal representatives to gather medical, social and financial information pertaining to prospective clients.

Completed medical inquiry forms and coordinate medical evaluations with the nursing department representative.

Established and verified payment source of prospective clients.

Conduct facility tours and complete the admissions process with prospective families/residents, as outlined in Admissions Policies and Procedures.

Admitted new residents upon successful completion of pre-admission procedure.

Coordinated admission with all parties, i.e. referring agency, family and facility departments to ensure a smooth transition for resident.

Completed all necessary documents for admission and discuss all issues as outlined in Admission Policies and Procedures.

Abided by the standards identified in Future Care’s Statement of Corporate Ethics and the Corporate Compliance Plan.

Initiated and coordinated intra-facility room transfers with social services and nursing.

Prepared daily and monthly reports as assigned and required.

Created and implemented yearly marketing plan and budget.

Established and maintained a strong referral base through marketing efforts directed toward agencies, and physicians.

Ensured completion of physician credentialing process and monitors physician files for compliance.

Director of Food Service

Future Care Charles Village, Baltimore, Maryland

2007 - 2015

Managed operations of the Food and Nutrition Department at a 109-bed nursing home. Supervised 15 staff members and Clinical Dietitian.

Managed personnel, including recruitment, scheduling, training, and education.

Participated in various meetings and conference for all food service products.

Maintained resident dietetic profiles and diet office procedure.

Maintained direction under budget and cost containment.

Responsible for production and customer service, menu planning, purchasing of food and supplies, promotions, infection control, and safety.

Ensured compliance with regulatory organizations- DHEC, JCAHO, OSHA, and nursing home policies.

Collaborated with cooks to select appropriate menus and recipes for all diets.

Developed and conducted Process Improvement Program.

Director of Food Service

Rock Glen Nursing and Rehabilitation Center, Baltimore, Maryland

2006 - 2007

Responsible for hiring, managing, motivation, retention and training of staff.

Prepared and evaluated work of all employees according to schedule.

Ensured that requirements for appropriate sanitation and safety levels in respective areas were met.

Coordinated with residents and designed strategies to ensure service of food appropriately.

Maintained systems and procedures for the ordering, receiving, storing, preparation and serving of food related products.

Designed budget for all dietary requirements of and ensured adherence.

Ensured compliance to all Code of Business Conduct and maintained processes according to State and Federal laws.

Responsible for component accounting functions, Events planning, organization and supervision.

Director of Food Service

Future Care Lochearn Nursing and Rehabilitation Center, Baltimore, Maryland

2005 - 2006

Evaluated all menus and prepared required food items.

Performed regular inspections of all diet trays to ensure compliance to all

Resident requirement.

Maintained record of all menu changes and processed all new diets for nursing department.

Developed and revised master menu on regular basis and recommend modification as per requirement.

Monitored nutritional requirements for all therapeutic diets and ensure adherence to all policies.

Director of Food Service,

Ivy Nursing and Rehabilitation Center (Futurcare owned/Operated), Baltimore, Maryland

2003 - 2005

Recruited, hired, trained, and supervised, a sufficient number of qualified staff to carry out the responsibilities of the facility's dietary department.

Maintained staff schedules and work assignments. Completed employee performance appraisals on a timely basis. Maintained and corrected the job performance of employees through effective discipline.

Supervised preparation and service of planned menus, nourishments, and supplements, per company policies and procedures and states and federal guidelines.

Ensured food was received, stored, prepared, held and served per company policies and procedures and state and federal guidelines.

Insured staff adhered to sanitation policies and regulations.

Scheduled and/or conducts routine in-services for staff.

Purchased dietary food and supplies within assigned budgets and through company approved distribution sources and vendors. Maintained financial records in accurate and timely manner.

Ensured adherence to quality assurance processes by routinely auditing (i.e., meal service, dining, safety, sanitation, test tray, meal satisfaction, and clinical audits) the dietary areas and practices for compliance with current regulations and policies and reporting to the QA&A committee.

Completed clinical duties and documentation accurately and timely as assigned with oversight from a Registered Dietitian and within individual state licensure laws (i.e., nutritional assessments, quarterly progress notes, progress notes on nutritional risk residents, MDSs, RAPs, care plans, discharge plans; conducts resident interviews; processes diet orders; tray ticket accuracy).

Assisted with nutritional education for residents, patients, families, and caregivers.

Participated in various meetings and committees as appointed by the Administrator.

EDUCATION:

Certified Dietary Manager

Baltimore City Community College, Baltimore Maryland

1999

REFERENCES:

Available Upon Request



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