Baltimore, Maryland *****
ad4dys@r.postjobfree.com
Sherry Shacklett, C.D.M.
JOB OBECTIVE:
Seeking a position in which to enhance my career as a Certified Dietary Manager by becoming a valued member of your team.
PROFESSIONAL EXPERIENCE:
Food Services Director
Future Care Northpoint Nursing and Rehabilitation, Baltimore, Maryland
2017 - Present
Manage operations of the Food and Nutrition Department at a 155-bed nursing facility. Supervising a staff of 23 employees
Plan diets and menus for review by Administrator
Purchase or requisition food and supplies
Overseeing, The North Point Deli, a new addition to the facility that provides staff in addition to residents and visitors with the opportunity to purchase hot and cold food specials and desserts.
Supervise the receiving and storage of food
Supervise and assist when needed in food preparation and service
Complete the assigned MDS section(s) in a timely manner
Document the dietary component of the residents’ care plans
Document each residents’ progress toward care plan goals
Review and revise each resident’s care plan as necessary
Inform and educate residents regarding therapeutic diets
Maintain records of residents’ profiles, meal census, menus, diet cardex, diet roster, diets served and purchase records
Prepare work and cleaning schedules
Plan and conduct in-service training for staff
Maintain food and labor costs within dietary budget
Maintain menus for required retention period
Plan food substitutions for residents who refuse or are unable to eat food served
Observe all facility safety policies and procedures
Director of Admissions
Future Care Charles Village, Baltimore, Maryland
2015 - 2017
Evaluated clients for admission who required medical and therapeutic services.
Worked with referring physicians, hospitals, agencies, families, interested parties or legal representatives to gather medical, social and financial information pertaining to prospective clients.
Completed medical inquiry forms and coordinate medical evaluations with the nursing department representative.
Established and verified payment source of prospective clients.
Conduct facility tours and complete the admissions process with prospective families/residents, as outlined in Admissions Policies and Procedures.
Admitted new residents upon successful completion of pre-admission procedure.
Coordinated admission with all parties, i.e. referring agency, family and facility departments to ensure a smooth transition for resident.
Completed all necessary documents for admission and discuss all issues as outlined in Admission Policies and Procedures.
Abided by the standards identified in Future Care’s Statement of Corporate Ethics and the Corporate Compliance Plan.
Initiated and coordinated intra-facility room transfers with social services and nursing.
Prepared daily and monthly reports as assigned and required.
Created and implemented yearly marketing plan and budget.
Established and maintained a strong referral base through marketing efforts directed toward agencies, and physicians.
Ensured completion of physician credentialing process and monitors physician files for compliance.
Director of Food Service
Future Care Charles Village, Baltimore, Maryland
2007 - 2015
Managed operations of the Food and Nutrition Department at a 109-bed nursing home. Supervised 15 staff members and Clinical Dietitian.
Managed personnel, including recruitment, scheduling, training, and education.
Participated in various meetings and conference for all food service products.
Maintained resident dietetic profiles and diet office procedure.
Maintained direction under budget and cost containment.
Responsible for production and customer service, menu planning, purchasing of food and supplies, promotions, infection control, and safety.
Ensured compliance with regulatory organizations- DHEC, JCAHO, OSHA, and nursing home policies.
Collaborated with cooks to select appropriate menus and recipes for all diets.
Developed and conducted Process Improvement Program.
Director of Food Service
Rock Glen Nursing and Rehabilitation Center, Baltimore, Maryland
2006 - 2007
Responsible for hiring, managing, motivation, retention and training of staff.
Prepared and evaluated work of all employees according to schedule.
Ensured that requirements for appropriate sanitation and safety levels in respective areas were met.
Coordinated with residents and designed strategies to ensure service of food appropriately.
Maintained systems and procedures for the ordering, receiving, storing, preparation and serving of food related products.
Designed budget for all dietary requirements of and ensured adherence.
Ensured compliance to all Code of Business Conduct and maintained processes according to State and Federal laws.
Responsible for component accounting functions, Events planning, organization and supervision.
Director of Food Service
Future Care Lochearn Nursing and Rehabilitation Center, Baltimore, Maryland
2005 - 2006
Evaluated all menus and prepared required food items.
Performed regular inspections of all diet trays to ensure compliance to all
Resident requirement.
Maintained record of all menu changes and processed all new diets for nursing department.
Developed and revised master menu on regular basis and recommend modification as per requirement.
Monitored nutritional requirements for all therapeutic diets and ensure adherence to all policies.
Director of Food Service,
Ivy Nursing and Rehabilitation Center (Futurcare owned/Operated), Baltimore, Maryland
2003 - 2005
Recruited, hired, trained, and supervised, a sufficient number of qualified staff to carry out the responsibilities of the facility's dietary department.
Maintained staff schedules and work assignments. Completed employee performance appraisals on a timely basis. Maintained and corrected the job performance of employees through effective discipline.
Supervised preparation and service of planned menus, nourishments, and supplements, per company policies and procedures and states and federal guidelines.
Ensured food was received, stored, prepared, held and served per company policies and procedures and state and federal guidelines.
Insured staff adhered to sanitation policies and regulations.
Scheduled and/or conducts routine in-services for staff.
Purchased dietary food and supplies within assigned budgets and through company approved distribution sources and vendors. Maintained financial records in accurate and timely manner.
Ensured adherence to quality assurance processes by routinely auditing (i.e., meal service, dining, safety, sanitation, test tray, meal satisfaction, and clinical audits) the dietary areas and practices for compliance with current regulations and policies and reporting to the QA&A committee.
Completed clinical duties and documentation accurately and timely as assigned with oversight from a Registered Dietitian and within individual state licensure laws (i.e., nutritional assessments, quarterly progress notes, progress notes on nutritional risk residents, MDSs, RAPs, care plans, discharge plans; conducts resident interviews; processes diet orders; tray ticket accuracy).
Assisted with nutritional education for residents, patients, families, and caregivers.
Participated in various meetings and committees as appointed by the Administrator.
EDUCATION:
Certified Dietary Manager
Baltimore City Community College, Baltimore Maryland
1999
REFERENCES:
Available Upon Request