LORAINE SOTO 908-***-**** ad4dyg@r.postjobfree.com

PROFESSIONAL SUMMARY

An enthusiastic manger with drive and proven ability to ensure that a restaurant operates effectively and profitably. Having a track record of maximizing guest satisfaction, and maintaining high standards of food service, while presenting a positive and professional image of the business.

OBJECTIVE

Looking for a new challenging management position that will make the best use of my skills and experience.

SKILLS

Bilingual in Spanish

ServSafe Manager Certificate

Detail oriented multi tasker with the ability to balance competing priorities and tight deadlines Strong organizational and interpersonal skills

Highly trustworthy, ethical and committed to superior customer service Strong analytical, reasoning, time management, and problem-solving skills WORK HISTORY

Corporate Trainer Muscle Maker Grill Multiple Locations July 2020- April 2022

• Opening restaurant including building shelves, setting up equipment.

• Ensuring all equipment is working correctly, including POS.

• Responsible for hiring the store manager and staff.

• Purchasing all food and products that are needed.

• Training staff on food safety and company policies.

• Overseeing grand opening.

Restaurant Manager Muscle Maker Grill New York, NY August 2016 - July 2022

• Overseeing staff in the front and back of the house, to ensure work is completed correctly with company policies, and food safety regulations.

• Producing weekly P&L reports, along with reports detailing in sales trends and forecasts, scheduling, payroll, and inventory and purchasing stock and supplies.

• Reduced labor costs by 30 percent while maintaining excellent service and profit levels.

• Responsible for hiring, firing, training and developing staff.

• Handling with and resolving customer complaints.

• Maximizing all business opportunities to drive sales. Including marketing and promotional events.

Activities Assistant Rehab at Rivers Edge Raritan, NJ November 2006 - December 2015

• Developed and implemented themes and activities for the elderly.

• Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.

• Created and maintained computerized record management systems to record and process data and generate reports.

• Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.

EDUCATION

Raritan Valley Community College, North Branch, NJ Liberal Arts 2005-2006

Contact this candidate