Richard Gaubert

Chief Revenue Officer

Executive Management Business Development Marketing Strategy Sales Management

832-***-**** ad4dxk@r.postjobfree.com

Strategic sales executive and entrepreneur with proven experience helping companies grow and adapt in dynamic markets. Cultivates new business relationships and increases market share through forward-thinking development and adoption of new technology and innovative expansion of brand awareness. Effectively leverages employee incentives to boost sales and retain highly skilled teams. Results-oriented, proven leader who consistently surpasses revenue and growth objectives, achieving high profitability and client satisfaction.

Career Highlights

Leadership Philosophy

Holds 2 patents for universal software utilizing GPS tracking to manage airport vendors, service employees, daily job tickets, etc.

Brought in $1.5M per quarter at a 33% gross profit margin by securing Hotels.com, now company’s largest account.

Reconceived business model to target large, national e-commerce clients including Shutterfly, Etsy, and Salesforce.

Secured $5M in Venture Capital funding to support design and implementation of new technology.

Saved federal government $7M in overpaid wages through implementation of software for tracking employee performance.

Earned ISO 9000 Certification at both InfoVine and Ambassador.

Adapts continuously, adopting new technologies and pivoting across industries to thrive in evolving markets.

Values resilience and innovation within organizational cultures.

Builds strong workforce through both coaching and effectively leveraging meaningful incentives.

Brand evangelist, passionate about building and strengthening brand awareness and market share.

Expertise: Process Improvement Operational Excellence Contract Negotiation Project Management CRM SaaS Cross-Functional Team Leadership Go-to-market Strategy Digital Strategy Product Development Forecasting Revenue Growth Customer Acquisition Market Research Sales Management Business Alliances

Professional Experience

InfoVine Houston, TX

Bespoke digital printing and mailing company • 128 employees

CRO 2018-present

Recruited to drive aggressive short-term growth and oversee all business operations. Shifted company away from traditional printing model to sales program targeting large, national e-commerce clients. Built a portfolio including partners such as Stamps.com, Etsy, Hotels.com, and others. Manages 7 direct and 5 indirect reports.

Achieved 68% in incremental sales in 12 months. Delivered first profitable months in 15 years.

Reconceived company’s business model through the purchase of $3.5M digital printer, reducing labor requirements by $1.3M and attracting national brands as new clients. Achieved ISO 9000 certification.

Achieved 14% profit in two years due to digital transformation, the business’s first profit recorded in 15 years.

Signed Hotels.com, now InfoVine’s largest client, by pitching new digital capabilities. Account currently produces $1.5M per quarter at a 33% gross profit margin.

Sustained company during the pandemic by securing 3 PPP loans of $1.5M, $300K, and $120K, respectively.

Saved $300K per year by introducing new technology, allowing customers to craft custom projects online and send orders directly to printer. Eliminated 15 employees through automation, redirecting funds towards growth.

Oversaw acquisition of Big Guerrilla marketing company by integrating both organizations’ workflows, enabling company to provide a holistic marketing and print solution experience.

Presented with Education Award of Excellence by Printing United Alliance in 2022

Ambassador Services, LLC Houston, TX

Provides facilities management, janitorial services, and commercial cleaning. • $31M in revenue • 700 employees

Chief Executive Officer 2005-2018

Founded company to provide excellence in facilities management, crafting all operations and procedures, hiring all employees, developing sales strategy, and securing contracts to service five airports. Built relationships with ExxonMobil, Shell, Bank of America, Best Buy, Target, and Dick’s Sporting Goods, among others, supporting 5,700 facilities in 23 states within 10 years. Managed 18 direct reports and 23 indirect reports.

Reached $31M in gross sales in 10 years. Merged company with Aramark in 2018.

Saved federal government $7M in overpaid wages through creation of new technology, which increased service efficiency through GPS tracking software designed to log and assess staff performance. Technology also improved response time for service tickets by incentivizing immediate employee action.

Increased maintenance efficiency in airport terminals through new, patented GPS technologies now utilized in airports nationwide. New technology played major role in facilitating eventual sale of company to Aramark.

Secured $5M in venture capital funding to support design and implementation of software development.

Turned around performance of 60K square foot distribution facility by creating AI timeclock system, enabling accurate assessment of labor costs. Achieved 22% increase in sales and 13.5% increase in efficiency.

Increased revenue by 29% through unique employee incentives including new vehicles and outlandish trips for salespersons able to meet aggressive goals.

Achieved 13-20% growth per year without debt and while maintaining consistent customer satisfaction by leveraging new technologies and actively pursuing federal and retail contracts. Grew 400% in 2016 alone.

2016 Top 10 Runner-Up for Entrepreneur of the Year By Ernst & Young

InfoVine Houston, TX

Sales Manager 1999-2005

Developed initial go-to-market strategy and service offerings, identifying target market segments, and securing 30% of new sales in southern US within 3 years. Negotiated contracts and retainers with national clients of the banking, pharmaceutical, and publishing industries, achieving 165% of sales objective.

2017 Award for Excellence, Project Team Leader American Red Cross for Hurricane Harvey Disaster Relief Efforts

Early Career

Informatica • Major Account Manager Houston, TX

Managed key channel partnerships, expanded the pipeline by 20%, securing extended contracts.

Grew underperforming territories, cultivated new business, and exceeded revenue quotas.

Team Saturn • Professional Cyclist Solvang, CA

Built relationships with corporate sponsors, acting as featured speaker at numerous corporate events.

Education & Certifications

Project Management Professional (PMP) Certification • University of Houston • Houston, TX

Coursework in Marketing • Michigan State University • East Lansing, MI

Training in Professional Sales & Account Management • Dale Carnegie Institute • Dallas, TX

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