SORAIYA A. WILKINS

843-***-****

Charleston, SC

ad4dxf@r.postjobfree.com

Highly skilled professional with over thirty (30) years of experience providing administrative support to executive level managers.

Core4ce / KSH / SPINVI / ECS / SAIC / Eagan, McAllister Associates, Inc.

Executive Assistant

Defense Health Administration (DHA), Systems, Space and Naval Warfare Center (NIWC),

Charleston, SC 12/2005 - Present

Executive Assistant to the Director of Health Systems who was responsible for several multimillion-dollar Department of Defense (DOD) programs supporting the Defense Health Agency (DHA).

Administrative Assistant to the building Facility Infrastructure Lead and the Division Operations Manager.

Assist Facility Infrastructure Lead with the development and maintenance of building documentation including Standard Operating Procedure (SOP), Orientation, Facilities Activity Trackers, Business Rules, Egress Plan, etc.

Assist in facilitation and coordination of all building wide DRMO/Minor Property Events and shred runs, shredding protocols, minor/non-minor property management.

Communicate via e-mail to building occupants about major events such as Red Cross blood drives, CPR training, storm preparations, DRMO/Minor Property Events and Shred/Burn Runs.

Maintain the Facility Help Desk to track all communication for facility, safety, and security assistance and track until conclusion.

Review/proof the SOP for infrastructure, internal processes and seating policies and orientation. Develop e-mails, signage, posters, etc. as it relates to activities for the ~475 building occupants as required.

Maintain a SharePoint location on Intelink for a depository of 187 developed artifacts, work processes, inspections, etc.

Enter data into several DoD SharePoint sites such as MTAP/CMPro.

Monitor the Facility Help Desk functional mailbox for reporting of daily facility issues by building occupants.

Track the reconfiguration of offices/cubicles, vacancies and inspect for issues and cleanliness, providing report to the Facility Infrastructure Lead.

Monitor and maintain the Internal Master Building List of personnel in the building as arrivals, moves and departures occur.

Maintain occupant E-mail Database for mass mail-out of information needed to keep occupants aware.

Provide support to tenants when they have issues and concerns.

Complete Command data-calls as required.

Provide written/verbal communications to facility residents.

Assist with entering and submission of ITSM tickets for occupants that are moving or arriving onboard when required.

Track and update movement spreadsheets of personnel within the Integrated Products Teams. (IPT’s).

Create forms or convert documents in Adobe Acrobat Professional for signature and distribution.

Assist personnel with new and renewal of badge requests and Common Access Card.

Assist personnel with conference room requests and preparations for VIP visitors.

Responsible for confidential file management, mail handling, supply ordering, and record maintenance.

Manage a broad range of project level tasks for the Internal Operations Manager and eleven program managers supporting Health Systems.

Serve as a KBS SharePoint Administrator and Human Resources (HR) Coordinator.

Provide support to the organization ensuring that all HR forms are completed and submitted correctly.

Monitor HR activities for processing accuracy and approval.

Develop and maintain the In-house New Employee Orientation Process and documentation for all new hires.

Provide support if requested during meetings. Create signage/notifications for the building.

Conduct Internet research as needed.

South Carolina Research Authority (SCRA)

Administrative Assistant

Charleston, SC 06/1999 - 08/2005

Administrative Assistant to CEO and Facility Management.

Prepared correspondence, lease renewals, and provided contracts and financial support.

Responsible for developing proposals, reports, providing financial analysis reporting, scheduling conference calls and conferences.

Created PowerPoint presentations, scheduled travel arrangements, recorded and prepared meeting minutes for distribution.

Prepared service level agreements (SLA’s), developed expense reports and provided oversight to programs and projects.

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