Administrative Assistant Customer Service
Resume:
Angie Jones
Ocala, FL
********@*****.***
Summary
Accomplished Administrative professional with over 15 years of experience in providing Excellent customer service and bookkeeping skills. Seeking a rewarding career as an Administrative Assistant with your company. Possess a strong experience with Microsoft Word, Excel, Outlook, and PowerPoint. Strong ability to demonstrate organizational and problem-solving abilities while working in a fast-paced environment.
Skills and Qualifications
Proven critical thinking and time management skills
Notary Public; State of Florida
Experienced in SAGE, MS Office, QuickBooks, AS400 and ERP
Excellent communication skills; interpersonal and business
Demonstrated bookkeeping abilities with superb documentation skills
Strong sense of integrity, professionalism, and teamwork
Work Experience
Intelligence Health Group 7/2022 to Present
Administrative Assistant Ocala, FL
Perform all administrative tasks, filing, answer phones and managing correspondence
Assist with accounting, balancing accounts
Assisting customers with their needs
Utilize QuickBooks to pay company bills
Generate reports for healthcare providers
Track PTO schedules and times
Monitor office inventory and order supplies; collect receipts and document with QuickBooks
Architecture Studio, Inc. 8/2021 to 5/2022
Administrator/Bookkeeper Ocala, FL
Assisted clients and customers; scheduled appointments
Notarized documents as necessary
Processed check payments from customers and provided deposit slips for management
Utilized all office equipment and software
Performed all aspects of office administration; received calls, typed proposals/business letters, provided receipts and stamped blueprints for drawings
US Water Corporation 3/2021 to 8/2021
Administrative Assistant Ocala, FL
Encoded credit card receipts for accounts
Performed data entry; entered invoices and reconciled accounts
Ordered uniforms and supplies as necessary
Checked and processed mail daily
Managed daily tasks; processed emails, faxed/scanned documents for approval and stamped invoices/credit card receipts
Assisted with FedEx/UPS and Amazon for incoming products and shipments
Angie Jones
Ocala, FL
********@*****.***
Work Experience (continued)
P San Antonio Housing Authority 1/2020 to 3/2020
Administrative Assistant San Antonio, TX
Answered incoming calls regarding inspections for public housing
Created and mailed various types of letters for the inspection department
Efficiently responded to emails daily, answering all issues and complaints
Followed up with the inspector to ensure smooth operations
Operated the mail/postage machine to process end of month inspection letters
Created and scheduled inspections appointments for customers
Peoples South Bank 12/2004 to 8/2019
Administrative Assistant Colquitt, GA
Utilized Microsoft Word, Excel, Outlook and PowerPoint
Worked with 30 different banking locations
Posted payments to the General Ledger as well as member accounts
Identified and resolved accounting issues
Processed and resolved disputed transactions
Provided customer service and utilized a multi-line phone system
Answered and verified all wire transfers
Transmitted and processed ACH files daily
Researched ATM Domestic/International, PIN Point of Sale, and Debit Cards
Reviewed transactions; reconciled and balanced accounts
Compiled reports for cash receipts and expenditures
Created PowerPoint presentations for business development
Education and Certification
Bainbridge State College Bainbridge, GA
Computer Information Systems- Certificate
Bainbridge High School Bainbridge, GA
High School Diploma
Notary Public, State of Florida #HH179563
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