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Los Angeles Customer Service

Location:
Los Angeles, CA
Salary:
16
Posted:
March 16, 2024

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Resume:

STEPHANIE LEE

**** *. ******* ***, *** Angeles, CA 90037

213-***-**** ad4dvs@r.postjobfree.com

OBJECTIVE

To obtain a solid work position with a great team that is guest/customer service orientated. EXPERIENCE

Ela Greek Eats, Venice, CA

Server February 2024

Amazing guest services

Seating guests

Taking food and drink orders

Entry of all orders on POS stations

Expo line ensuring all orders are correct

Taking to go orders

Completion and labeling of to go orders

Preparation of desserts

Pre-bussing and bussing of tables

Cleaning and sanitizing of tables, chairs, counters, fridges, etc

End of shift reports

Balancing and counting register for each shift

Side work

Carolos already had his main employees, so I wasn’t able to obtain desired shifts. Stinger Management, Los Angeles, CA

Sales Agent March 2024

Going door to door to sell phones

I did not feel comfortable going door to door to people’s private homes interrupting their days to sell phones. I resigned from the job offer.

Stillwater Terrace Lounge, The Lodge, Pebble Beach, CA Server Nov 2021-Feb 2022

World Renowned Guest Services

Intricate knowledge of food menu

Intricate knowledge of wine menu

Intricate knowledge of beers and mixed drink menu

Seating guests

Guiding guests through The Lodge to correct destination 2

Taking food and drink orders

Tray service of all drink orders

Expo line, checking all orders

Tray service of all food orders

Pre-bussing of tables, removal of all empty glasses when bringing refills

Removal of all plates or bowls before bringing next course

Entering all orders on POS stations

Constant cash handling

Constant credit/debit card handling

Bussing tables

Cleaning and sanitizing of all tables, counters, trays, fridges, etc

Polishing silverware

Rolling silverware in cloth napkins

Polishing of some glasse

Cleaning and placement of menus

Carrying racks of glasses, plates, silverware, and ice to stations

Preparation and tray service of desserts

Preparation of hot beverages

Organizing

Sweeping

Cleaning

Ensuring uniforms were picked up from dry cleaning and worn perfectly

Moved to LA

The Cork and Plough, King City, CA

Server and Bartender May 2021-November 2021

Amazing guest services

Intricate knowledge of menu and drinks

Receiving orders for food and drinks

Mixing of drinks, tending bar

Efficient, friendly, and professional delivery of food and drinks

Opening and closing duties

Working the expo line

Pre-bussing and bussing of tables

Hosting, seating guests and taking reservations and to go orders

Cleaning

Dishwashing

Constant cash handling

Constant credit card handling

Balancing of end of shift and end of day reports

Stocking, facing, labeling both dry goods and cold items 3

Changing of kegs

Giving my boss Jessie rides to and from work at times

Coming in early and staying late to finish the jobs needed

Banquet serving for Jessie privately

Moved to a new job position

Owner Jessie Bonilla and Rene Herrera

Yes you may contact: 831-***-****

Plaza Linda, Carmel Valley, CA

Server and Bartender June 2021-November 2021

Same job duties as listed above

Moved to a new job position

Owner Jesus (Jessie) Bonilla

Yes you may contact: 831-***-****

Waffles Restaurant, Salinas, CA

Server December 2018-March 2020

Never missed a day of work in 16 months

Laid off when coronavirus began

Same job duties as above

Owner Hans Alwawi

Yes you may contact: 831-***-****

EDUCATION

DeVry University – online 2022

Williston State College – Williston, ND Campus 2007-2008 Plentywood High School – Plentywood, MT Campus 2000-2004 GED- Glasgow, MT Campus 2005

OSHACADEMY – Online 2020

Summit Training OSHA Great Lakes Org.- Online 2020 AWARDS AND ACKNOWLEDGEMENTS

4

123 Premier ANSI Accredited Food Handler/Serving Certification Valid until 10/27/24 Confirmation#6944577 1-800-***-****

ABC Alcohol Beverage Control RBS Responsible Beverage Service Alcohol Server/Seller Certification. Server#313448561 abcbiz.abc.ca.gov valid until 02-06-27

Serving Alcohol California Alcohol Seller/Server Level II Certified #Dzm8itUvlB serving Alcohol.com valid until 05-02-24

OSHACADEMY Professional and Business 26 Certifications Valid Forever Confirmation#608081 971-***-**** Committee Chair Member, Certified Trainer and Train the Trainer, Supervisor and Manager

OSHA 30 CONSTRUCTION Summit Training Trainer Scott Wallace Certification #21-602****** Record 6D86FD Valid Forever greatlakesosha.org 800-***-**** oshatrain.org/training-record 6D86FD



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