Rachel Washington

Birmingham, AL *****

ad4dvf@r.postjobfree.com

205-***-****

Authorized to work in the US for any employer

Work Experience

Retail Merchandiser

The Polo Truck - Birmingham, AL

March 2016 to Present

Answer Phones, place orders, take measurements of clothing items for customers, ship items to customers, keep all clothing neat and in order, and handle money. Cashier/Customer Service

Winn- Dixie - Fultondale, AL

November 2014 to Present

Responsibilities

• Greet customers as they arrive at the store and provide them with information about products and/ or services

• Respond to customers’ complaints and resolve their issues

• Take payment in exchange of items sold

• Bag, box and wrap purchased items

• Identify prices of goods using memory or scanner

• Enter transactions in the cash register and provide customers with the total bill

• Sort and count currency and coins

• Issue receipts and change to customers

• Count money at the end and beginning of each shift

• Process exchanges and refunds

• Ensure that all checkout counters have enough cash

• Process credit card and check payments

• Weigh items and determine prices of the same

• Issue trading stamps and gift cards

• Perform the duties of customer service representative when required

• Ensure management of daily cash accounts

• Maintain periodic transaction reports

• Ensure maintenance of check out areas

• Resolve customer complaints in a proactive manner

• Open and close tills

• Keep the work area tidy and clean

Accomplishments

N/A

Skills Used

Communication skills, organizational skills, and computer skills Caregiver

HomeRN - AL

May 2023 to February 2024

I was a caregiver for two older ladies and I would drive them to church. meeting, doctors appointments, and even family events. I also was responsible for cooking their food, helping them get dressed in the morning, make sure they took all of their medications each day and I would also go grocery shopping for them to get food and personal items. One of the ladies had a weekly hair appointment that I took her to each week.

Asset Protection Associate

Academy Sports & Outdoors - Trussville, AL

August 2013 to January 2014

Responsibilities

Greet customers, monitor and accurately report stolen merchandise to management, report damaged/ destroyed merchandise, & identify customers entering the store with return merchandise. Accomplishments

While I was there I always received compliments about my excellent customer service from customers. And even received rewards for that.

Skills Used

Excellent customer service, organizational skills, and observing skills. Sales Associate

Macy's - Hoover, AL

October 2012 to February 2013

Responsibilities

Greet customers, handle money, answer phones, clean fitting rooms, operate cash register, open and close register at the end of shifts, and met sales goals. Accomplishments

I received numerous compliments for my managers about my customer service. Skills Used

Customer service skills and communicating skills

Sales Associate

Belk - Hoover, AL

June 2008 to January 2009

Responsibilities

Handling money, operating a cash register, helping customers, answering phones, cleaning fitting rooms,

& opening and closing the register for each shift. Accomplishments

I received a digital camera for my excellent customer service skills. Skills Used

Customer service, communication skills

Education

Certificate in Cosmetology

Southeaster School Of Cosmetology - Birmingham, AL 2010 to 2011

Diploma in General Studies

Minor High School - Adamsville, AL

2002 to 2005

Skills

• Merchandising

• Cash Handling

• Computer Skills

• Communication Skills

• Customer service

• Time management

• Driving

• Senior care

• Assembly

• Warehouse experience

• Heavy lifting

• Caregiving

• English

• Medication administration

• First aid

• Communication skills

• Cooking

• Sales

• Leadership

• Leadership

• Sales

• Merchandising

• Cash register

• Cash handling

• Cleaning

• Care plans

• Maintenance

• Computer skills

• Home & community care

• Hospitality

• Patient care

• Dementia care

• Home health

• Meal preparation

• Vital signs

• Home care

• Floor care

• Commercial cleaning

Certifications and Licenses

Driver's License

February 2022 to August 2025

I am a very safe and cautious driver.

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