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Customer Service Technical Support

Location:
San Diego, CA
Salary:
70,000
Posted:
March 16, 2024

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Resume:

Tanya Daley

San Diego, CA *****

ad4dvc@r.postjobfree.com

+1-619-***-****

Over 15 years in the industry. Seeking a role in education or leadership. Esthetician since 2008, Cosmetology accomplished in 2016. Strong background in business, freelance makeup artist for Cirque du Soleil Las Vegas, NV.

Skilled in Hospitality, restaurant, Retail, Administrative, hotel marketing, and management (10+ years) works well under pressure with a fast paced work environment and very patient. Amazing customer service skills, great eye for detail, hardworking, reliable, outgoing, Team building skills, personable, sales, problem solving, team management and hospitality skills. Technical support, payroll and software development skills. Taking clients behind the chair in home. Work Experience

Beauty School Educator

Bellus Academy - San Diego, CA

January 2023 to Present

Educator for esthetics department part time sub for hair department. Working with freshman students. Developing a teaching plan for students. By using company policies and protocol. With years of experience, teaching students how learn and practice their technical skills, by using my own creative, teaching style and method, Students are evaluated on a regular basis on theory, practical and clinical work. We work together to lift our students and teach them the skills to be successful. Using hands on training. By following state board procedures, We teach facials, waxing, microdermabrasion, brow, lamination, and lift and eye lash extensions. Hair styles in fashion. Hair cutting techniques, perms, root touch up, hair extensions.

Hair Stylist/Esthetician/ Manager/Retail

Bee Humble salon& spa - La Jolla, CA

July 2022 to Present

Manager of a suite in La Jolla, CA Retail.

Hair extensions great lengths. Cut and color highlights. Hair and makeup for weddings and special events. Custom facials products from Grace red and blue light therapy. anti aging and treatment for acne. Help clients accomplish wellness goals and relaxation. Overseeing training for new assistant. Microdermabrasion, electric current frequency, blue and red light therapy, micro current, extractions and Hydro facial.

Esthetician

THE GRAND DEL MAR RESORT - San Diego, CA

July 2021 to July 2023

5-star resort, accomplished Forbes training and standards. Custom facials anti aging and rejuvenating hydrating.Body treatments, wraps and scrubs with Vichy shower. Hydrotherapy and couples treatments. Esthetician

The Pendry Hotel - San Diego, CA

January 2021 to July 2023

Facials with natural ingredients using Osea. Body scrubs, wraps, sound healing and reiki. Aromatherapy, Learned how to incorporate seaweed into treatments. Brow Arch Expert/Retail Manager

Benefit Cosmetics in ULTA Beauty - Mira Mesa, CA

January 2018 to March 2020

Teach and train new hires. Accomplished welcoming clients and help them with beauty services and sales. Hair styling, eyelash extensions, Blowouts. Facial waxing focused on brows with Benefit cosmetics mini facials with knowledge help customers find their beauty needs with skincare productions, haircare and makeup. Hitting sales goals daily.

Lead Esthetician-Spa Director & Manager

Golden Element Day Spa - La Jolla, CA

April 2017 to March 2020

Provided skin care treatments and facials with results. Body waxing. Very steady and happy “high- end clientele.” Blue and red light therapy. Worked the front desk called clients to schedule appointments for facials. Sale monthly packages for facials and skin care regimens for client's needs. Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint accomplished a Spa Manager Certification. Hiring and training new employees and overseeing the spa. Executed strategic marketing plans for the spa to attract potential customers and retain existing ones. Use new innovated ideas to bring in more revenue. Post videos on social media using skincare products. Host events to bring in clientele. Create flyers and adds for 10-mile radius.

Leadership Team Member

The Estée Lauder Companies - San Diego, CA

May 2016 to March 2020

Full time leadership & key Holder

Provide hair styling for guests. Scalp analysis. Mini facials to achieve sales goals. Oversee daily operations of the store, including sales, customer service, and inventory management POS system Handle cash and transactions. Accomplish events to bring in more revenue. Blow dry and style scalp camera consultations high sales and traffic. Help company grown with marketing in social media. Post videos and edit videos on Final Cut. Develop send flyers using strategies and tactics to get the word out about our company events and drive qualified traffic to our front door. Experiment with a variety of products and channels like content creation, publicity and social media, lead engaging content for Oversee and report on the performance in sales gain insight and assess the sales goals. Analyze consumer behavior and adjust. Review sales goals year to year basis and provide sales goals. Lead Esthetician

Massage Envy - Pacific Beach, CA

October 2015 to April 2017

Accomplished Training, hiring, sales

Provide spa services such as facials, microdermabrasion, with Dermalogica, PCA, Murad. Re book, Sale products, educate clients and build clients. Makeup Artist

Macy's - Honolulu, HI

April 2012 to October 2015

Makeup artist for flex position.

Mac cosmetics and Bobbi brown inside Macys.

High sales and traffic in the Alamona mall near Waikiki. Photo shoots, weekly events promotions and makeup applications. Accomplished daily sales over 2000 a day. Engage with clients get them in your chair and close sales. Always Using product knowledge and show clients how to do their new look. Hair Stylist and Makeup Artist

Dolce Salon & Spa - Scottsdale, AZ

January 2009 to April 2012

Provided hair, makeup and air brush applications for weddings and special events or a everyday look. Custom made makeup from scratch for all clientele. for Example foundation eyeshadow and lipstick. Provided Facials using in house Organic brands.

Sales, hire and trained new employees.

Education

Bachelor of business Studies in Business Management Cornell University

January 2024 to Present

Continuing education in Cosmetology

California Hair Design Academy - La Mesa, CA

May 2022 to October 2023

Continuing education in Teacher training program Esthetician American Beauty College - San Diego, CA

January 2020 to March 2020

1,000 Hours in Massage Therapy

Healing Hands School of Holistic Health - Kearny Mesa, CA January 2016 to February 2017

900 Hours in Esthetician

Academy of Arts and Science - Tempe, AZ

January 2008 to January 2009

Certifications and Licenses

Cosmetology License

Esthetician License

Human Resources certification

May 2005 to May 2006

Basics in Human Resources.

Driver's License

Food Handler Certification



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