ESMONA L. LEWIS

**** ******** **

Las Vegas, NV *9142

702-***-****

ad4dv7@r.postjobfree.com

OBJECTIVE

To obtain an Administrative Assistant, Sales, and Customer Service position

SPECIAL SKILLS

Access, PowerPoint, Publisher, Microsoft Word, Excel, Outlook

Type 50-60 wpm

PROFESSIONAL PROFILE

Possess a professional corporate image and style of communication, Detail oriented with excellent organizational, communication and accuracy skills Dedicated with a positive attitude A team player who can work well with all levels of personnel. Able to work successfully on multiple projects under pressure to meet strict deadlines

PROFESSIONAL EXPERIENCE

Terrible Herbst

4503 Rochelle Ave

Las Vegas, NV

03/23 - 11/23

Slot Attendant

Wipe down machines, Count drawer before and after shift, Hand out refreshments to playing customers.

Rebel Gasoline Station

8597 W Sahara Ave

Las Vegas, Nevada

10/21 to present

Cashier:

Cash handling, stock merchandise, customer service, clean sweep and mop inside and outside of store.

January 2012- September 2021

Took care of family member

National Health Quest

16133 Ventura Blvd. Ste. 1080

Encino, CA

(6/07-12/11)

Claims Negotiator:

National Health Quest is a privately held~2-million-dollar cost containment company serving the insurance industry’s premier carriers such as Liberty Mutual and AIG.

Lead customer service team ensuring the highest level of client satisfaction. Managed all aspects of

provider claim processing: review, negotiation, payment, and follow-up. Improved operational efficiencies & lead negotiation team with highest revenue generation. Utilized leadership skills and excellent communication skills to lead the organization.

National Health Quest

16133 Ventura Blvd. Ste. 1080

Encino, CA

(6/07-12/11)

Claims Negotiator:

National Health Quest is a privately held~2-million-dollar cost containment company serving the insurance industry’s premier carriers such as Liberty Mutual and AIG.

Lead customer service team ensuring the highest level of client satisfaction. Managed all aspects of

provider claim processing: review, negotiation, payment, and follow-up. Improved operational efficiencies & lead negotiation team with highest revenue generation. Utilized leadership skills and excellent communication skills to lead the organization.

U.S. House of Representatives

Congresswoman Diane E. Watson

4322 Wilshire Blvd., Ste. 302

Los Angeles, CA 90010

(6/02 – 07/06)

Administrative Assistant:

Duties: Screening over 200 constituent issue related calls per day

Typing, Filing Arranging District of Columbia Tours

Project Assistant for LA Marathon Volunteer Project and other political events

Congressional Black Caucus Foundation Scholarships and Indian Affairs and other political event

Reason for Leaving: Seeking a better opportunity and a vehicle to use more of my skills at Country Wide Bank.

Sunwest Motors, Inc.

Downey, CA

(11/01- 6/02)

Administrative Assistant:

Duties: Answer Telephones, Accounting, Typing Using Word, Excel And other programs, Balance check Books for the company, Stock in cars, Report of sales, Some DMV. Knowledge. Titles.

The Right Way Computer Training Center

Gardena, CA

(08/92-11/01)

Assistant to Sales Coordinator:

Duties: Answering Telephone/Multi Lines, Filing, and Scheduling Appointments. Handling Office Paperwork, Assisted with Act 2000 Contact Management,

Cold Calling, Data Input, and Corporate Client Information Gathering.

Ronald Levine-

Los Angeles, CA

(03/98-11/91)

Apartment Manager:

Duties: Filing, Typing, Collect Rent, Contact Vendors, Maintain Grounds, Inventory Control, Bookkeeping, Handled all tenant Complaints

& Emergencies, Worked under Section 8, HUD and Conventional Guidelines.

Reason for Leaving: Lost its license and closed.

EDUCATION

The Right Way Computer Training Center Gardena, CA

Microcomputer Operations Specialist

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