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Customer Service High

Location:
Mesa, AZ
Salary:
18.50
Posted:
March 16, 2024

Contact this candidate

Resume:

VICTORIA BEVERLY

**** * **** ***, **, *****

602-***-**** ad4dus@r.postjobfree.com

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Objective

Diversified experience in administrative and clerical work with extensive experience in customer service. Excellent communication and interpersonal skills, demonstrates flexibility in a fast-paced environment, well independently, but also with a strong commitment to teamwork. Detailed orientated, demonstrates and exceeds quality and productivity levels.

Education

HIGH SCHOOL DIPLOMA 05/2011 REDEEMER CHRISTIAN SCHOOL

● General Studies

ENROLLED INTO GCU (GRAND CANYON UNIVERSITY)

● Major: Bachelors of Science Sports Training/ Medicine ATTENDED ULTIMATE MEDICAL ACADEMY

● Major: Medical Administration Assistant

Experience

Consumer Cellular 2021/ 2022

● Inbound calls

● Tech support

● Transferred customers to the department they needed assistance with

● Troubleshooting

Corporate Job Bank. Tempe, Az 2021/2022

Footprint manufacturing warehouse tech

● Over seeing materials being manufactured in the machines

● Sorting and packing materials for shipping

● Over seeing all incoming and outgoing orders

● Printing and making shipping labels

● Calling and making orders

● Making sure all product on the manifest and order papers are all present and counted for in the warehouse

● Making sure my team had everything they needed for their work areas Williams Sonoma Customer Service Rep. Mableton, GA 2020/2021

● Answered calls / emails from customers regarding their accounts

● Helped with technical issues, made sure the customers were able to login and access their accounts as well.

D&B Bard Warehouse Covington, GA 2019/2020

● Clerk Support Lead

● Making sure the packing line was in order

● Pulling orders from manifest

● Packing oreders w/ team

● Making sure all equipment for packing are present before shift starts Lee Spring Co. Gilbert, Az 2019

● Shipping and receiving US Postal. Picking and packing items to be shipped that same day. Banner Health. Mesa, AZ 2018-2019

● Worked at Banner Desert Hospital as a Patient Transporter and EVS Associate.

● Transporting patients from room to room. Also transporting deceased patients to the mourge.

● Sterilizing rooms and throwing away items that were used on the patients.

● Properly using chemicals to sterilize each patient room, Emergency Room, and Trauma Rooms. CAREGIVER / COMFORT KEEPERS CHANDLER, AZ / 2015-2017

● Light housekeeping, preparing meals for the patient, gave medication when needed, ran daily or when needed errands,

● Recorded patient medical history, vital statistics, or information such as test results regarding medical records.

● Cleaned and sterilized instruments and disposed of contaminated supplies.

● Contacted medical facilities or departments to schedule patients for tests or admissions.

● Modified treatment plans to comply with changes in client’s status.

● Monitored, evaluated, and recorded client progress according to measurable goals described in treatment and care plans.

CAREGIVER COMPLETE COMFORT CARE MESA, AZ 2013-2015

● Recorded patient medical history, vital statistics, or information such as test results regarding medical records.

● Cleaned and sterilized instruments and disposed of contaminated supplies.

● Preformed general office duties, such as answering telephones, taking dictation, or completing insurance forms.

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● Contacted medical facilities or departments to schedule patients for tests or admissions.

● Modified treatment plans to comply with changes in client’s status.

● Monitored, evaluated, and recorded client progress according to measurable goals described in treatment and care plans.

RECORDS AND DATA ENTRY . ULITMATE STAFFING TEMPE, AZ . 2011-2013

● Mailed, faxed, and arranged for delivery of legal correspondence to clients, witnesses, and court officials.

● Prepared, and processed legal documents and papers, such as summons, subpoenas, complaints, appeals, motions, and pretrial agreements.

● Organized and maintained law liberties, documents, and case files.

● Composed, typed, and distributed meeting notes, routine correspondence, and reports.

● Data entry and inventory

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