Post Job Free

Resume

Sign in

Executive Assistant Customer Service

Location:
Vancouver, BC, Canada
Posted:
March 16, 2024

Contact this candidate

Resume:

CONTACT

Downtown Vancouver BC.

Tel: 604-***-****

Email: ad4dtr@r.postjobfree.com

Maryam Tiurad

EDUCATION

Institute of Technology Development of Canada

•Accounting and finance with Co-op (Diploma) From April 2020 till 2023

Industrial management organization

•Process of purchasing and Business English course (Certificate) Completed in Jun 2007

•Business correspondence in English (Certificate) Completed in Jan 2008

Islamic Azad University

•English language and literature in the teacher’s educational system (Bachelor) Completed in Feb 2006

KEY SKILLS

• Exceptional Guest Service

• Problem Solving and Adaptability

• Effective Teamwork and Team oriented

• Organizational Proficiency an Flexible

• Communication skills

• Ability to Work Under Pressure

• Event Planning and Coordination

• Time Management and Scheduling Excellence

• Strong interpersonal Skills

• Proficient in Microsoft Office Suite

VOLUNTEER EXPERIENCE

Executive assistant, Arian taam Khazar

Director of Events, Vioni

Customer service, Sina Daro

PROFILE

Experienced accounting assistant with a robust background in international trade operations and administrative support. Holds two certificates in foreign trade from a prestigious university in Iran and a Diploma in Accounting and Finance from renowned college in Canada. Skilled in managing financial records, facilitating international transactions, various payment methods such as L/C, TT, and D/C, and providing top-tier support to executives. Renowned for meticulous attention to detail, proactive problem-solving, and dedication to excellence. Proficient in Microsoft Office, Outlook, and QuickBooks Online. Recognized for attributes including accuracy, speed, reliability, responsibility, and strong teamwork skills. Eager to contribute to a dynamic team and learn from experienced professionals.

WORK EXPERIENCE

Administrative Assistant Nimex Financial Inc (Vancouver) Nov 2021 – Now

• Provided exceptional customer service, fostering a welcoming atmosphere and achieving a 95%

satisfaction rate.

• Analyzed staff functions, developed databases, and optimized overall performance and efficiency.

instrumental in training instructors, resulting in a 15% improvement in the passing rate for swimmers.

Accountant Assistant Golden Crops Enterprises, Vancouver Jul 2020 – Oct 2021

•Assist with accounts payable duties and record all payable invoices in acc-software.

•Creating an invoice for customers in quick books online and log them and bill for vendors in the QuickBooks desktop and record all payable invoices in acc-software.

•Reconciling bank accounts on a monthly basis to the quick books.

•Accurately entering order into a Point of Sale (POS) system and processing payments.

• Preparing a daily report of banks' balances and received amounts and paid amounts during the last day to CEO and CFO and filling all bank statements.

• Filling and bookkeeping of all hard copies of documents related to import the seed oils and beans and export of their products to other countries.

Executive Assistant Kandooj, Tehran, Iran Oct 2018- Sep 2019

• Coordinate meetings, events, and appointments, achieving 10% time savings and superior efficiency; Deliver impeccable and courteous guest service.

• Organize and maintain company files and documents efficiently to enhance accessibility and workflow.

• Planning and organizing events that take place externally

•Keeping important information and documents organized physically,and electronically

• Maintaining a high degree of discretion and confidentiality

International Trading Employee Future Home, Tehran, Iran Jan 2014– Aug 2018

•Ordering kitchenware, furniture, and Luxury items from different companies all around the world.

•Asking for the documents such as proforma invoice, packing list, bill of lading, certificate of origin to our company and checking the correction of information.

•Accurately arrange the payment through the letter of credit (L/C) method and TT.

•Finding a professional forwarder and signing contract with them and also making all the arrangement by forwarder and supplier for loading the goods from the supplier’s factory to our warehouse located in Iran and putting it in the POS system.

•Preparing the sales price of the goods as per the company’s policies and submitting the sales price list to accounting department.

Sales employee Mondrian Tehran, Iran Jan 2010 – Sep 2014

• Assisted teammate with sales processing tasks to meet daily sales goal.

• Greeted new customers and built immediate positive connections with them.

• Upgrade and cancel customer account by customer request

• Handle customer complains and provide alternative solutions

• Ensure customers are satisfied with their purchases or service

• Use sales computer technology to maintain customer records and orders

Front Desk Receptionist Khane Sabz Aria Co, Tehran, Iran Apr 2012– May 2014

• Addressed inquiries, effectively conveying company information and services.

• Facilitated client meetings, contributing to smooth workflow and enhanced relationships.

• Administered office supplies and upheld a tidy and organized workspace, reducing supply expenses by15%.



Contact this candidate