Angela “Christy” Tucker

ad4dtl@r.postjobfree.com 706-***-**** LaGrange, GA http://linkedin.com/in/achristytucker

SUMMARY

Seasoned sales professional with 30 years of experience, adept in client relationship cultivation and strategic oversight. Proven track record in sales support, inventory management, and facilitating international logistics. Seeking a Regional Sales Manager role to leverage extensive sales and customer service expertise, driving regional growth and performance.

WORK EXPERIENCE

Burial Mutual Life Insurance Georgia, United States

Licensed Insurance Sales Agent Feb 2022 - Present

•Maintain strong client relationships to sell life insurance products and annuities, aligning with unique customer requirements.

•Partner with a network of insurance carriers to present customized policy solutions in multiple states.

•Oversee agency operations and field underwriting with a focus on compliance and excellence in customer service.

Interface Flooring Systems, Inc. LaGrange, GA

Specialty Goods Sales Associate Jul 2014 - Feb 2022

•Managed a comprehensive inventory of specialty carpet products, maintaining precise cycle counts to ensure product availability and efficient sample management.

•Collaborated with interdisciplinary teams to process orders, enhancing workflow efficiency and contributing to effective project management.

•Offered vital support to sales executives by assisting in product selection and managing sales transactions from inception to shipping.

•Designed and executed inventory control programs for principal product lines, improving organizational efficacy and customer satisfaction.

Customer Service Professional Feb 2008 - Jul 2014

•Efficiently processed and tracked customer orders to ensure timely delivery, maintaining clear visibility in a nationwide market.

•Liaised with warehouse personnel and transportation providers to streamline shipping procedures and recommend alternative products, improving client contentment.

•Addressed and rectified customer inquiries, fostering consistent communication and preparing detailed reports to aid executive and regional management decisions.

Novelis Foil Products LaGrange, GA

Customer Service and Inventory Specialist Manager Apr 2001 - Jan 2008

•Oversaw product shipment operations, achieving consistent on-time delivery and meeting customer satisfaction goals.

•Maintained inventory accuracy through systematic audits and effective management of sample stock, optimizing resource utilization.

•Handled order processing and developed essential financial documentation, including Profit and Loss statements, to improve budgeting and financial reporting processes.

Animal Health Clinic Veterinary Clinic LaGrange, GA

Veterinary Assistant Mar 1994 - Apr 2001

•Delivered client service support, addressing inquiries and coordinating appointment and surgical procedure schedules.

•Performed diagnostic procedures, collected biological samples, and managed radiographic evaluations, with precise data recording in the Lab Information System.

•Administered medications, monitored vital signs, and supported both pre- and post-operative care, ensuring comprehensive documentation of animal health records.

West Georgia Management LLC LaGrange, GA

Leasing Consultant Manager Apr 1994 - Mar 2001

•Managed multifamily rental property operations, ensuring prompt maintenance responses and preparation of units for occupancy.

•Analyzed financial data, monitoring vacancy rates and compiling profit and loss statements to guide strategic planning.

•Established delinquency control protocols, conducted staff training, and oversaw payroll administration.

EDUCATION

Auburn University

Bachelor of Science, Biomedical Sciences

Auburn, AL September 1997 to December 2001

CERTIFICATIONS

Life & Health Insurance License, State of Georgia Continuing Education Expires 12/2024. License #3304161

Expires 12/2024. License

#3304161

SKILLS

Product Development • Negotiation • Inventory Cycle Counts • Inventory Management • Logistics Management and Operation • Regional Sales • Time Management • Telesales • Field Sales • Product Testing • Laboratory

Project/Program Management • Budgeting • Annuities • Life Insurance • Customer Relations • Customer

Support/Service • Inside Sales • Customer Relationship Management (CRM) • Data Entry • Payroll Administration

•Retail Sales /Online Sales • Leasing • Financial Reporting • J D Edwards • Oracle • IBM AS-400 Server • Sales Strategy • Logo Design • Microsoft PowerPoint • Insurance Regulatory Compliance • Underwriting • Order/Customer Fulfillment • Communication Skills • Specimens/Samples • Leadership • Reporting Skills • Warehouse Coordination

•Shipping/Receiving • Profit & Loss Statements • Product Shipments • Budget Reporting • Product Management

•Auditing • Veterinary Medicine Laboratory Systems • Data Quality • Information Systems/Technology • IS/IT Administration • Animal Radiography • Medical Records • Schedule Development • Animal Care/Medication

Administration • Calendar Management • Electrocardiogram • Property Management • Business Strategy • Staff Training • Payroll Management • Financial Analysis • Project/Program Coordination • Analysis Skills • Operations Management • Property Rentals • Expenditure Statement • Past Due Accounts • Revenue Growth • Good Writing Skills • Good Presentation/Verbal Skills • GLP (Good Laboratory Practices) • Detail Oriented • Computer Software

•Clinical Laboratory • Enterprise Applications • Website Management • Oracle Application Server • Revenue/Sales Reporting • Microsoft Excel • Microsoft Word • Facebook • Cloud Computing • Apple • Door-to-Door Sales • Software Development • Interpersonal Skills • Order Processing • Resolve Customer Issues • Customer Satisfaction

•Google Software & Apps • Apple Software & Apps • Microsoft Software & Apps • Cloud Based Software & Apps

•iOS Programs • Apple iPhone • Account Management • Strategic Planning • Market Analysis • Team Leadership • Communication • Problem Solving • Business Development • Performance Tracking • Sales Forecasting

AWARDS/ACHIEVEMENTS

Received 2007 Values in Action Award from Novelis North America

•Participated in “Proud to be Green” project resulting in City of LaGrange Habitat for Humanity project winning $11,000 • Recipient of Novelis monetary award along with two co-workers for our recycling work • Novelis

& Habitat for Humanity• Completed Biomimicry Ideation Workshop •

Completed Integrity Service Workshop

ASSESSMENTS

Sales skills — Proficient January 2024 Influencing and negotiating with customers Full results: Proficient

Customer focus & orientation — Proficient January 2024 Responding to customer situations with sensitivity Full results: Proficient

Project timeline management — Proficient February 2024 Prioritizing and allocating time to effectively achieve project deliverables Full results:

Proficient

Filing & organization — Proficient February 2024 Arranging and managing information or materials using a set of rules Full results:

Proficient

Written communication — Proficient February 2024 Best practices for

writing, including grammar, style, clarity, and brevity Full results: Proficient

Outside sales — Proficient January 2024 Understanding and responding appropriately in sales scenarios, and performing common sales calculations Full results: Proficient

(Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.)

WEBSITES/LINKS

www.specials.interface.com, http://www.facebook.com/profile.php

1.) This is the Interface carpet tile overstock website I maintained - added product, removed product, added images, etc while working Specialty Sales.

2. This was the Insurance Lead Facebook site created for a certain

demographic age, for my clients, a certain age range and it is ran or “turned on” in certain states depending on where I have my license, which is in 12 southern states at this time. I let it run for a certain amount of time during each week or weekend most likely depending on how many leads I generate or

schedule which uses “Zapier”, then “Once Hub” and “Google Calendar” to schedule and also send reminders. This is a special built site and has to be maintained as well a lot with payments made through Facebook ( meta) each month. This is my Burial Mutual Lead generator site.

Contact this candidate