Christine M. Martin

*** *. ****** **. *** **

Sioux City Iowa 51106

712-***-**** (Cell)

ad4dtb@r.postjobfree.com

SUMMARY QUILIFACATIONS

Retail Sales Associate with 7 years in the retail industry. Areas of expertise include customer relations, retail sales, stocking and focusing on sales floor goals.

SKILLS

Active listening skills

Shipment processing

Employee and customer relations

Team player

Merchandising

Hand Pallet Jack/Hand Held Gemini

Product knowledge

Fast shipment packer

Payment processing(Register)

Merchandising familiarity

Multi-tasking ability

Friendly demeanor

Adaptability

Accurate money handling

Hands on learning

EXPERIENCE

Marshalls, Sioux City, IA. 08/15 - 12/15

Backroom Worker/Unloader

I helped to unload the truck that came in, and sort out product into gray totes for the sales floor. I also pulled clothes off the line and laid on the tables for the processor's. I have done processor work where clothes would get EAS tags and hung up on hangers and put on Z-rails for the sales floor. When needed I pushed freight from back to the sales floor and zoned shelves; helping customer's with the location of products. Pilot Travel Center, Sioux City, IA. 11/14 – 07/15 Customer Service/Cashier

Cleaned and organized the store, including the checkout desk and displays. Identified potential shoplifters and alerted management. Welcomed customers into the store and helped them locate items. Used time efficiently when not serving customers, including stocking behind the register, dusting, sweeping, moping. I like the positive work environment by consistently treating all employees and customers with respect and consideration. I operated a cash register for cash, check and credit card transactions. On truck days I stocked, rotated, and replenished merchandise according to store merchandising layouts. Wal-Mart #1361, Sioux City, IA. 08/12 – 10/13

Department Manager Helper/Sales Floor (HBA)

I worked with the department manager only in HBA. We did a walk through of the area and she told me things that we needed to do that day, so when she left for the day I proceeded to work on task at hand. I priced merchandise that needed tags, stocked shelves and recommended, selected and helped locate and obtain out of stock product based on customer requests. I took inventory of supplies that needed to be on the shelf. I welcomed customers that came into the HBA section of the store and helped them locate items based on their needs. I Followed merchandising guidelines to present visually appealing displays and endcaps. I tried my best to ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems/finding the right answers for them. Maintained cleanliness and presentation of HBA section of the stock room and production floor. I zoned shelves and supplies and organized with rotating items. Hotspot #2006, Kannapolis, NC. 07/09 – 03/10

Cashier

Identified potential shoplifters and alerted management. Completed all point of sale opening and closing procedures, including counting the contents of the cash register, lottery, and making drops. I used time efficiently when not serving customers, including dusting, stocking, sweeping. I received customer payments. Cash, debit and checks. I worked extra shifts (when needed) during busy periods to maintain service. I kept work areas clean and neat at all times. I cleaned, stocked and organized my assigned area. Rotated manufacturer products as needed and when truck came in.

Food king #2, Biscoe, NC. 10/07 – 11/08

Cashier/Stocker

I stocked shelves and supplies and organized displays only where I could keep my eye on the register. Organized racks and shelves at the register to maintain the visual appeal of the store. Developed positive customer relationships through friendly greetings as customers entered the store with the best service possible. Received customer payments: includes WIC, checks, debit and credit cards, etc; All cashiers had to bag the grocery they rang up, and unloaded customer bags into cars when not busy. Collected empty carts and returned to the store. Kept customer flow and backed up lines moving fast to minimize line wait time. Removed discontinued, old items from shelves.

Temporary Staffing Services, Asheboro, NC 10/00 – 06/07

(Ablest/Select Staffing, The Agency, Admiral Employment Specialists)

Production/Inspection

Closely inspected parts to ensure they were clean and free of contaminants. Loaded machines, cleaned and boxed parts for shipment. Murphy USA #6921 Sioux City, IA 09/2019 – 05/2021

Cashier / Stocker/Customer Service

Ran the cash register, helped customers. Counted money. Cleaned bathroom dusted shelves, changed out trash, windshield washer fluid buckets. Stocked products when needed.

EDUCATION

Seagrove Elementary School, Seagrove, NC 1994

Elementary School Diploma (Passed: Last Grade K - 5th) GPA: 1.5

Southwest Randolph Middle School, Asheboro, NC 1996 Middle School (Passed: Last Grade 6th - 8th)

GPA: 2.0

Eastern Randolph High School, Ramseur, NC 1998

High School Diploma (N/A: Last Grade 9th - 10th) GPA: 2.5 CERTIFICATE

Iowa Workforce Development, 01/2015 Sioux City, IA NCRC “National Career Readiness Certificate” (Passed: Bronze Level) (To verify certificate)

http://www.act.org/certificate/verify.html (Certificate ID number: H1W66SZ1NKG3)

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