Hailey M. Williams

**** ********* ***** * ***** Rica, Georgia 30180 w 470-***-**** w ad4dsz@r.postjobfree.com

Army Veteran

Energetic and vivacious individual with experience serving food items and alcoholic beverages to nightclub and bar patrons. Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Skills Summary

Table monitoring and Turnover

Safe work practices

Social Media Networking

Customer Needs Assessment

VIP Experiences

Courteous Phone Demeanor

Peer Training

Work History

Bottle Service Waitress, 04/2023- Present

King of Diamonds ATL, Forest Park, Georgia

Maintained updated knowledge of drink menu items, promotions, specials, and liquor and beer brands.

Preserved table appearance by removing clutter and trash, frequently checking drink levels.

Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.

Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.

Motor Transport Operator (88M), 10/2019 – 03-2023

United States Army, Baumholder, Germany

Maintained proficiency in tactical planning options and convoy defense techniques.

Dropped and hooked trailers and changed configuration of equipment.

Managed efficient unloading of freight, inspected merchandise, and document concerns for supervisor.

Operated with safety and skill to avoid accidents and delays.

Educational Background

Georgia State University 05/2028 (Expected)

B.A Psychology

Villa Rica High School 05/2019

H.S Diploma

References and Other Applicable Documentation Available Upon Request

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