Kimberly Sticher Harris

** *********, **** ********, ** 30241

762-***-****

ad4dsq@r.postjobfree.com ad4dsq@r.postjobfree.com

Professional Summary:

Experience in processing training reports and team member documents. Support training staff and maintaining confidential training records and documents in SAP as well as in the company’s LMS. Experience in creating and completing Report Approvals. Processing budget holds and payments in the company’s BPMS (Business Process Management System). Administrator of the company’s LMS (Learning Management System). Lead all Korea travel plans. Such as passport processing, itineraries, flights, expense reports, lodging, etc. Creative and energetic with additional skills and experience in budget tracking, event planning and customer service management.

Experience

Kia Motors Manufacturing Georgia January 2014-Present

Training Specialist/Human Resources

Maintain all safety and training records in SAP and Learning Management System for 2500+ employees

Create multiple spreadsheets for records upload and budget tracking

Works with managers and executives to create and execute training programs needed for continuous improvement for hourly and salary Team Members.

Create and track Report Approvals for T&OD

Maintain departments Purchasing program (Autoway)

Track and approve budget holds in SAP.

Handle all ordering for office supplies, refreshments, and special event supplies and ensured readiness for training sessions

Keep track of the Department Mailbox and Calendar

Support the T&OD staff and members of Georgia Start with their course materials, and handouts and enable high quality standard in course delivery

Prepare relevant documents for team members to attend training and travel to Korea

Prepare weekly and daily training and other departmental reports

Assist with e-Learning course creation

Collaborate with all levels of Kia Team Members related to training needs, records, and events and ensure a high quality standard of training delivery

Participate in many team/organizational volunteer events

Facilitate and administer 40 hours of New Hire Orientation for newly hired employees for both Salary and Hourly Team Members.

Facilitate and manage Team Leader Prep for hourly Team Members.

Serve as a leader on the company’s Core Values Task Team

Create Training Event Notices and send them to the appropriate level of Team Members to register for.

Maintain, update, and control the T&OD BMS (Business Management System)

Training and facilitate lockout/tagout for Authorized Kia employees

Handle and facilitate all Kia travel. Including the processing of all passports and visas

Simply Self Storage February 2013-November 2013

Associate Property Manager

Managed a 38,000 square foot storage/office rental facility and met customer standards and requirements

Showed and rented spaces while meeting or exceeding company goals

Demonstrated a complete understanding of customer needs and expectations and provided the “Ultimate Customer Service” at all times

Answered telephone inquiries and provided assistance to tenants as well as follow-up on all leads and reservations to increase customer base and customer satisfaction

Participated in grassroots and marketing events, organizations, and networking and promoted the facilities in the local community

Controlled payment delinquencies through phone contact and letters on a scheduled basis

Handled cash accurately and balanced receipts

Collected payments, balanced bank deposits, and delivered the bank deposits to the local bank on a daily basis

Traveled between properties and maintained work standards in all locations. Follow through on the state mandated lien process and ensured that all legal standards were adhered to prior to auction

Starbucks September 2007-March 2011

PT Manager

Provided excellent customer service in self-service store

Executed daily operations balancing cash, operating cash register, and the making of hand-crafted drinks

Wrote, designed, and produced custom made menus

Trained and managed new employees which helped them to achieve significate improvements in their productivity.

Inventoried stock and implemented high quality customer service standards

Structured and maintained a productive work environment through excellent team work

Troup County May 2005-October 2010

Certified Election Clerk

Compiled and verified voter lists from official registration records

Obtained signatures and recorded names of voters to prevent voting of unauthorized persons

Distributed ballots to voters in a timely manner

Utilized certified status and the express poll

Counted valid ballots and prepared official reports of election results

Certifications

Record Retention Specialist

ISO 9001:2015 Internal Auditor

Lean Six Sigma – Yellow Belt

Lean Six Sigma – Green Belt with Project Completion in 2017

Project Management

OSHA certified Lockout/Tagout Training Specialist

Volunteer Services/Committees at current job

Toys for Tots Program

Serve and Lead the Kia Values and Behaviors Committee

AWIM (A World in Motion) volunteer for my current company

Education

West Georgia Technical College 1997

GED

West Georgia Technical College

Associate Degree in Business Part Time-2005

Courses included: Accounting 1, Legal Procedures 1 and 2, Advance Word Processing, Advance Document Processing, Spreadsheet Fundamentals, Office Procedures, Database Fundamentals, Excel, and PowerPoint, Access 1, SAP, Learning Management System.

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