Adaobi Nwafor

*** *********, *****

BRANTFORD, ON

437-***-****

ad4drz@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced care provider adept at assisting diverse populations including the elderly and developmentally disabled. Skilled in meal prep, medication administration, and personal hygiene, offering guidance to families and healthcare teams. Compassionate caregiver with a strong record of positive client feedback, dedicated to personalized support for diverse medical conditions, fostering strong interpersonal relationships. SKILLS

• Client care

• Medication Administration

• Emotional support

• Documentation expertise

• Meal preparation

• Light housekeeping

• Care plan development.

• Assisting in daily activities

• Household management

• Assisting in two-person transfer

• Skincare

• Meal serving

• Scheduling knowledge

WORK HISTORY

DIRECT SUPPORT PROFESSIONAL: BRANTWOOD COMMUNITY

DECEMBER 2023 – PRESENT

1. Design and implement intricate care support plans tailored to individual needs. 2. Provide comprehensive assistance in daily living activities, including personal care, housekeeping, and financial management.

3. Administer medications, prepare meals, and develop healthy eating plans. 4. Maintain homes, manage behavioral concerns, and promote community integration for supported individuals.

5. Document activities accurately, update records promptly, and accompany clients to appointments and community events.

PERSONAL SUPPORT SERVICE: HELP CONNECT

October 2022 – December 2023

1. Offered comprehensive assistance to seniors, encompassing daily hygiene, grooming, feeding, mobility, and bathing.

2. Provided support in exercise routines, daily chores, housekeeping, and medication management. 3. Delivered compassionate community respite care to families of clients with advanced Dementia and Alzheimer’s.

4. Organized and cooked nutritious meals, tailored to individual dietary needs and preferences. 5. Facilitated social and recreational activities, accompanied clients to appointments, and customized exercises to match client abilities and preferences, while ensuring optimal communication and listening for personalized care.

CUSTOMER SERVICE: GLOBACOM

January 2019 – October 2022

1. Ensured exceptional customer satisfaction by resolving complaints and providing accurate information promptly.

2. Enforced Service Centre policies and maintained quality standards while exhibiting strong telephone etiquette.

3. Managed inbound calls efficiently to optimize call flow and demonstrated proficiency in inbound and outbound calling.

4. Maintained thorough reports and documentation through effective word processing and organizational skills.

5. Exhibited strong multitasking abilities, prioritizing tasks effectively to meet deadlines while demonstrating excellent verbal and written communication.

Bachelor of Science, Economics – University of Lagos. Personal Support Worker College Certificate – City Adult Learning Centre Standard First Aid & CPR, Red Cross

References are available upon your request.

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