Copy of Tajudeen OLUGBENGA Resume
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OLUGBENGA TAJUDEEN
Houston, TX 77077
ad4dro@r.postjobfree.com
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals. Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well- rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Skills
• Customer Relationship
Management
• Asset Management
• Money Handling
• Customer Needs Assessment
• Cash Counting
• Financial Transactions
• Money Management
• Regulatory Compliance
• Upselling Skills
• Transaction Processing
• Signature Verification
• Money Orders
• [Software] Proficiency
• Stress Tolerance
• Balance Transfers
• Customer Relationship
Management (CRM)
• Teller Support
• Money Transfer Systems
• Revenue Growth
• Account Updating
• Customer Relationship
Development
Experience
Ecobank Nigeria Bank Teller 2022-2023
• Handled large sums of money with accuracy while maintaining appropriate levels of security.
• Performed cash handling duties including counting currency, coins and checks.
• Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
• Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
• Maintained confidentiality of bank records, transactions and customer information.
• Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
• Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
• Welcomed customers and offered pleasant service during entire transaction.
• Balanced teller drawers regularly throughout the day according to established procedures.
• Explained bank services, financial products and applicable fees to customers.
• Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Ecobank Nigeria Customer Service Representative 2022-2023
• Answered customer inquiries and provided accurate information regarding products and services.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Provided excellent customer service to resolve customer complaints in a timely manner. Prospect College Teacher 2017-2020
• Maintained a safe and orderly learning environment for all students.
• Built and strengthened positive relationships with students, parents and teaching staff.
• Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
• Developed and implemented lesson plans based on curriculum objectives. Westernbond Travels and tourist promotion Office Assistant 2020
• Answered phone calls and welcomed visitors to office.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Maintained an organized filing system of paper documents and electronic files.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Answered incoming calls in a professional manner and directed callers to the appropriate personnel. Education and Training
Yaba College of Technology National Diploma 2013-2017
• GPA 2.86
• Final Grade: lower credit
• Additional Coursework in Mass Communication
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