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Customer Service Quality Control

Location:
Cheshire, CT, 06410
Posted:
March 16, 2024

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Resume:

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EDMORE TANYANYIWA

** **** **** ******, *** Floor

Waterbury, CT 06702

203-***-****

ad4dr3@r.postjobfree.com

Achievements:

Key Skills:

•Expert in Food Safety, Department of Health Rules, Procedures and Regulations

•Successfully developed from junior management to senior management

•Groomed successful and effective team members and managers

•Achieved great customer excellency

•Devised successful marketing campaigns

•Put effective contingent plans in place

•Transformed non-profit making entities into highly profitable ones

•Strategically opened new profitable branches

•Increased customer counts, spending per head and improved survey ratings

•Effectively managed costs, assets and liabilities

•Set record sales, profits and growth from month to month and year to year

•Served and worked with in various communities

•Consistently maintained operational standards, quality, service, cleanliness, value, friendliness and con

•Operation of powered machines like pallet jacks and forklifts

•Operation of various production and manufacturing machines like milling, molding, lathes, saws and cn

•Blueprint interpretation

•Manufacturing Language and Mathematics

•Effective use of workshop tools and bench working

•Tagging, scanning, picking, labeling, tapping

•Inspection and Quality Control

•Inventory management

•Customer service, cash and sales management

•Reconciliations - General Ledger, cash book, bank account, Profit and Loss account, and the Balance S

•Cost control and profit maximization

•Accounting, administration, management, computer literate,

•Excellent communication skills - writing and spoken English

•Asset management

•Personnel management

•Very fast learner

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Objectives:

Experience:

T & R Rapid Tax Refunds LLC

( Consultant May 2006 - Present)

Westaff

Assigned Whole Foods Warehouse and The Fulfillment Company

(Packing, Picking, Pricing, Various Warehouse Positions 2013 - Present) Monroe Staffing

Assigned to Hubbell Wiring operating a molding machines and assembling finished products. Assigned to Fuel Cell in Torrington manufacturing components for power stations.

(Packing, Picking, Pricing, Various Warehouse Positions 2013 - October 2016)

•To always make a positive impact

•To always be a great innovator, achiever and pace-setter

•To always provide excellent service and great returns on investments

•To serve and represent the organization and brand well at all times

•To always professionally meet and exceed customer expectations profitably

•To always create repeat business from every customer/client

•To always be a great loyal leader commanding respect from crew, management and investors

•To always create and maintain an atmosphere conducive to motivation, high morale and loyalty

•To always be a leader in the industry

•To always improve by at least 1% everyday in all aspects of work and life

•Customer service

•Office management and supervision

•Preparation of individual and customer income statements and taxes

•Sales of other packages including insurances, retirement plans and investments

•Budgeting, planning

•Sales and marketing management

•Personnel management including scheduling, hiring, training, coaching and grooming

•Liaising with other businesses and organizations in product sales and information gathering

•Selecting/Packing orders according to the shift schedules

•Merchandising

•Quality control

•Inspection and price checks

•Building Pallets for shipping

•Labeling and loading/unloading of trucks

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Ruby Tuesday, inc

(Manager March 2006 - October 2009)

Burger King Corporation

(Senior Assistant Manager September 2002 - February 2006) Shrimp Box LLC

(Supervisor January 2001 - August 2002)

Education

•Various Manufacturing Machines

•Quality and quantity control

•Maintenance and Inspection

•Inventory control

•Food preparation and service

•Store and shift budgeting, planning and control

•Sales and marketing

•Cash and credit sales

•Personnel management

•Asset, store and equipment care

•Inventory control

•Food preparation and service

•Store and shift budgeting, planning and control

•Sales and marketing

•Cash and credit sales

•Personnel management

•Asset, store and equipment care

•Food preparation and Line cooking

•Inventory control

•Food preparation and service

•Store and shift budgeting, planning and control

•Sales and marketing

•Cash and credit sales

•Personnel management

•Asset, store and equipment care

•Advanced Level High School Diploma

•Diploma in Hotel Operations and Management

•Diploma in Computerized Accounting

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Certificate in Advanced Manufacturing Machine Technology

Bachelors in Business Administration and Management – in progress online (80 Credits Acquired) Certifications

Hobbies and Associations

•Diploma in Retail Management

•Undergraduate Certificate in Human Resources Management

•OSHA

•Fork-lift Operation

Serve Safe certificate

•Certificate in Food safety and Management

• Certificate in Management Training

•Treasurer and member - New England Lay Health Workers

•Play and follow sport

•Library member

•Read and write articles

•Love nature, parks and zoos



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