Syeda Tayyaba Jafri

Meriden, CT 475-***-**** ad4dqc@r.postjobfree.com

Personal Statement

Highly motivated and committed HR professional with proven track record of exceptional performance at individual, team, and organizational levels. Experienced in customer service, human resource, and administration. Eagerly looking for career opportunity to fully utilize my expertise and skills, while making meaningful contributions for the success of the company.

Education

University of Karachi – Karachi, Pakistan (2021 - 2022) Master of Public Administration, (Hons)

University of Karachi – Karachi, Pakistan (2019 - 2021) Bachelor of Public Administration, (Hons)

Experience

Waada

Senior Supply Onboarding Associate - Karachi, Pakistan (May 2023-October 2023)

Collaborating with the HR team and other stakeholders to design and enhance the onboarding program.

Conducting orientation sessions for new employees to familiarize them with company policies, culture, values, and benefits.

Identifying training needs for new hires as well as old hires and coordinating training sessions to support their professional development.

Overseeing the entire process of warnings to and termination of agents to increase retention rate and eliminate inactive agents.

Conducting regular check-ins with new employees to assess their onboarding experience and address any concerns or challenges they may be facing.

Promoting a positive onboarding experience that fosters employee engagement and satisfaction. Implementing initiatives such as welcome events, team-building activities, or social gatherings to help new employees integrate into the organization's culture.

Maintaining accurate records and documentation related to the onboarding process. Generating reports on onboarding activities, progress, and metrics to track the success of the program. Waada

Recruitment Associate - Karachi, Pakistan (Feb 2023- May 2023)

Liaising with internal departments to determine recruitment needs.

Screening resumes and scheduling interviews for potential candidates.

Conducting initial phone calls and candidates' interviews.

Conducting in-person or video call interviews with shortlisted candidates.

Documenting processes and fostering good relationships with potential candidates and past applicants.

Maintaining records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders.

Assisting with new hire onboarding (e.g., preparing documents, coordinating orientation agendas) MS Solutions

HR Generalist – Karachi, Pakistan (Jul 2021-Feb 2023)

Interviewing potential candidates and hiring new staff.

Administering employees’ performance, benefits, and leaves.

Acting as a liaison between the employee and employer.

Resolving conflicts through positive and professional mediation.

Actively carrying out necessary administrative duties including the preparation of monthly performance reports.

Managing employee and workplace confidentiality.

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