Scott Roland Reasonover
**** ***** ***** ****, *********, TN 37923
ad4dpd@r.postjobfree.com
Profile of Qualifications & Objective
• Business office management professional with proven experience providing top levels of office management support in fast-paced environments. Proven ability to establish customer rapport, resolve problems, and make decisions that are in the best interest of the company and customer. Offer a dedicated work ethic as well as the ability to quickly adapt to new procedures and environments.
• Seeking a position where my dedicated work ethic combined with my extensive office management and customer service experience will be a valuable asset. Professional Experience
MANAGER – Twin Peaks (2016-April 2020)
• Overall responsibility for delivering first class customer experience and efficient operation of establishment.
• Oversee employees in all areas of the establishment and schedule shifts.
• Ensure employees are fully trained.
• Consistently exceed daily, weekly, and monthly sales.
• Manage all administrative areas.
• Provide bookkeeping, statistical, and financial data.
• Manage stock and inventory control.
MANAGER – Copper Cellar (2015 – 2016)
• Responsible for management activities that ensure smooth and efficient operation of establishment.
• Analyzed and planned restaurant sales, promoted restaurant, and organized marketing events.
• Recruited, trained, supervised, developed, and motivated staff.
• Assigned employee duties and scheduled shifts.
• Developed and managed budgets, executed sales plans, and prepared payroll.
• Managed inventory and stock levels, ordered supplies and products, managed vendors.
• Generated detailed daily, monthly, quarterly and yearly reports on business, staff, and profit.
• Maintained high standard quality hygiene, health and safety. Scott R. Reasonover
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ASSISTANT GENERAL MANAGER - Conners Steak and Seafood (2008 – 2015)
• Promoted to Assistant General Manager from Team Leader & Server, and Bartender positions.
• Managed staffing including hiring, terminations and scheduling.
• Ensured employees trained on establishment and regulatory codes.
• Managed inventory.
• Opened and closed shifts ensuring that sales are accurately recorded.
• As Team Leader made sure the guest had satisfactory dining experience through knowledge of menu and services, and ensured other servers completed shifts.
• As Bartender had primary responsibility to serve customers, ensure quality service, and restock supplies.
BUSINESS MANAGER – Hayward Baker, Inc., Knoxville, TN, 2003 - 2007
• Managed all aspects of office operations for geotechnical engineering firm including assisting with special projects, managing customers, ordering materials, etc.
• Provided on-site project management support to project managers and field supervisors.
• Gathered all specs and drawings for upcoming projects.
• Prepared and assembled proposals and bid packages to submit to clients.
• Approved and obtained insurance certification for each project.
• Utilized AutoCAD to prepare, update, or make changes to drawings for jobs.
• Managed and scheduled all rental equipment for each job site.
• Loaded/unloaded equipment and operated fork lifts, 6k & 8k lulls, bobcats, and backhoes. Completed safety training for operating fork lift. Education & Skills
• Attended PELLISSIPPI STATE TECHNICAL COMMUNITY COLLEGE, Knoxville, TN -Major: Business Administration
• Expert knowledge of handling administration and paperwork.
• Excellent ability in organizing and managing tasks.
• Proficient in Microsoft Office applications (Word, Excel & PowerPoint) and AutoCAD
• Certified Notary.
Scott R. Reasonover
October, 2017
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Scott R. Reasonover
October, 2017
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