Lauren

Brown

**** ********* **** *********, ** *1854

903-***-****

ad4doz@r.postjobfree.com

Administrative assistant/ Office Support with 6+ years of experience assisting with and fulfilling needs and requirements. A proven track record of using my excellent personal, communication and organization skills to lead and improve, and improve department efficiencies. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business ethics and able to work independently. Experience

AUGUST 2021 – PRESENT

Administrative assistant/ Office Support /Sterno Group, Texarkana, TX 75501 I plan every Walmart load, submit PO’s into Walmart’s system weekly. Print and process all paper work for load, including bills, manifest, and labels for all cases going out. I process all sample orders, also all small parcels that are shipped UPS and FedEx. I also keep up with all Inventory of everything we produce. As well as ordering and handing all office supplies. FEBURARY 2019 – AUGUST 2021

PAYMENT DESK/ Office Support /CAL WILLIAMS MOTOR CO, Texarkana, TX 75501

Make Collection calls, take payments of all forms (cash, check, money orders, & credit cards). Title Work, and Go to the DMV office on both Arkansas and Texas side to collect licenses plates and make payments for the tags.

JUNE 2014 – FEBURARY 2019

SAFETY & COMPLIANCE MANAGER /SOUTHERN REFRIGERATED TRANSPORT, Texarkana, AR 71854

First point of contact in Safety for over 1000 drivers. Assist all drivers with any safety and compliance concerns. Manage all Rider Policies for drivers, including but not limited to, performing criminal background checks on all potential passengers, ensuring insurance payments are withheld through weekly payroll payments, and reviewing all Rider Policy contracts for proper completion. Check status of each driver to ensure compliance is maintained under DOT regulations. Set drivers up with their individual Safety Managers as needed for Safety/Compliance reviews. Compile, analyze and reconcile driver termination reports daily/weekly. Contact drivers who willfully terminate their employment in order to understand their reason for leaving SRT, and do what I can to retain them. Responsible for reporting driver’s dates of employment, DOT accident information, and DOT Drug and Alcohol testing results to DAC daily. Also report all pre-employment screening results to DAC daily. Effectively communicate with all departments on drivers’ behalf to ensure compliancy is met. Answer multiple-line phones.

2

Skills

• Proficient with word, Sage, Microsoft Office – Excel, Outlook. R.O. Writer, TMW ( file maintenance, settlements, and dispatch),

AS400, HTE (hazmat software). • Team player • Excellent time management skills • Conflict Management • Public Speaking • Data analytics • 10 key calculator • Great Phone Skills • Customer Service Skills.