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Customer Service Store Manager

Location:
Regina, SK, Canada
Posted:
March 16, 2024

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Resume:

Mehak Bakshi

ad4do8@r.postjobfree.com,+1-306-***-****

PERSONAL SUMMARY:

A dynamic and highly motivated individual with positive attitude towards life.

A proactive learner with a flair for adopting emerging trends.

Holds exceptional team spirit thereby helping in easy achievement of organizational and personal goals.

Ability to work well both in a team environment as well as using own initiative.

SKILLS:

Excellent Customer Service

Marketing and Advertising

Financial record and processing

Decision making

MS Office proficient

Excellent Communication Skill

Account Management

Result Oriented

Flexible Schedule

Superior Organizational skill

Banking and Financial Service background

Cash Management

Call center operation

WORK HISTORY:

Assistant Store Manager

Dollarama, Regina, Saskatchewan, Canada. (May/2022 to Present)

Recruiting, training and supervising employees.

Merchandising different products in the aisles.

Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.

Providing support to the Store Manager in overseeing the daily retail store operations.

Handling cash.

Sales Supervisor

M/s Grampus Laboratories, Ambala, Haryana, India. (May/2021 to March/2022)

Supervise sales operations of sales team.

Build new customer base to maximize sales.

Retain existing customers by providing prompt customer services.

Supervise field marketing and sales force.

Customer Care Executive

PAKnSAVE Supermarket, Hamilton, NZ. (Dec/2020 to March/2021)

Serving customers appropriately as per company guidelines.

Handling of cash.

Effectively resolve all customers relate enquires and complaints.

Communicating openly and proactively with customers.

Using problem solving skills, providing store credits and replacements.

Customer Service Representative

Domino’s Pizza NZ LTD, Auckland, NZ. (July/2020 to October/2020)

Ensuring health and safety of all staff team members, customers and other persons that may from time to time visit the store.

Handling and processing cash and credit card transactions.

Dealing with customers concern and providing them high quality food.

Maintaining effective communication skills at all times.

Making Pizza’s as per the customers order and choice.

Sales Executive

M/s Grampus Laboratories, Ambala, Haryana, India. (Oct/2017 to Oct/2019)

Meeting with clients virtually or during sales visit.

Maintaining accurate records.

Reviewing sales performances.

Attending trade exhibitions, conferences and meetings.

Working towards monthly or annual targets.

ACADEMIC QUALIFICATIONS:

Masters of Commerce in 2017

S.A Jain college, Ambala, Haryana, India. (KURUKSHETRA UNIVERSITY)

Bachelor of Commerce in 2015

Kurukshetra University, India.

Senior Secondary Education in 2011 (C.B.S.E Board)

P.K.R Jain Sr. Secondary High School, Ambala, Haryana, India.

Secondary Education in 2009 (I.C.S.E Board)

St. Paul’s High School, Ambala, Haryana, India.



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