James Bostwick

**** ****** **, *******, **, US, 94541

510-***-****

ad4dn4@r.postjobfree.com

Dedicated and loyal hard worker willing to learn any aspect of the job that will allow me to better perform my duties. I strive to develop myself and my team.

I have managed more than one hundred employees while at the same time managing a new construction project. Successfully opened/converted two large locations that are extremely profitable. Within two years moved from assistant manager to equivalent District Manager. I am detail oriented and have strived to drive income and profit in the double digits. Revamped and redirected to correct procedure several locations; which in turn drove profit and income. I strive to identify and develop specific skills of team members and allow them to advance to new heights. I strive to lead through example. No managing from a desk or clipboard. I will perform any task that I expect my team to perform.

My education expanded my outlook on the world, and subsequently outlook locally. This has translated to management. There is no one way to manage and personal management is key to success.

Professional Experience

Uhaul August 2010 - February 2011Assistant Manager

Responsible for all center operations excluding scheduling.

Rental and returns of all types of truck and trailer rentals, including qualifying the customer

Resolving customer issues

Resolving interpersonal issues

Auditing team members

Initial and follow up training of customer representatives

Storage audit

Hitch and wiring installation

Cleaning and preparing for rental all equipment

Minor repair of rental equipment

Developing current staff to new skills

Analyzing the P&L to determine where more attention is needed

Uhaul March 2011 - February 2012Field Relief Manager

Responsible for all center operations

Roaming manager responsible for covering open locations and vactions/sick time.

Audit of location operations, programs and inventory

General duties when at a location:

Rental and returns of all types of truck and trailer rentals, including qualifying the customer

Resolving customer issues

Resolving interpersonal issues

Auditing team members

Initial and follow up training of customer representatives

Storage audit

Hitch and wiring installation

Cleaning and preparing for rental all equipment

Minor repair of rental equipment

Developing current staff to new skills

Analyzing the P&L to determine where more attention is needed

Uhaul February 2012 - May 2017Marketing Company President

Responsible for the operation of a regional district including corporate centers and independent dealerships

Yearly responsible for budget for each corporate location and the regional office

Build the dealer network with the respective Area Manager

Review performance at locations and determine areas of success and areas needing improvement. Formulate a plan with the location manager for improvement.

Work with the Traffic manager to analyze rentals at each location based on size and route equipment to better utilize said equipment in order to drive income

Resolve escalated customer issues

Work directly with Area District Vice President to improve and expand existing locations and actively seek new property

Hire/fire direct store managers based on actions and performance

Actively expand rentable storage rooms

Continually improve location regarding landscaping, security, appearance, and functionality

Specifically to my area:

Project manager in addition to running the marketing company. Built from ground up a new full service storage and rental location in Pleasanton California.

Expand storage at existing location by more that double

Year over year double digit increase in income and profit

Oversaw conversion of a purchase of competing portable storage company with close to three thousand units

Oversaw multiple projects at corporate locations including storage, exterior appearance, landscaping, and ADA bathrooms.

Uhaul May 2017 - May 2021Traffic Control Manager

Managed all transactions that occurred in the Marketing area. Placed transactions at locations that would benefit from the rental and also move rentals to struggling locations

Managed placement of owned fleet of trucks and trailers to best utilize fleet to garner the most transactions, income, and profit

Coach center and area managers on utilization of existing fleet

Follow up with repair shop on down equipment to ensure all equipment was safe and rentable

Follow up on late returned equipment to ensure the timely return of equipment to the rental fleet

Monitor competition to ensure competitive rates based on inventory and location

Analyze rentals by type to distribute efficiently

Work directly with the Marketing President for all previous duties

Uhaul May 2021 - October 2021Repair Dispatch Manager

Responsible for repairing equipment in the field or determining that the repair needed to be brought to the company repair shop

Maintain and grow a network of outside vendors to complete repairs in the field

Managed and dispatched internal repair technicians that covered Vallejo to Monterey. Ordered parts for down equipment and created daily and weekly schedule for priority repair across coverage area to optimize travel and repair time.

Order parts for vendors and internal rear units.

Follow up with vendors and locations to ensure timely and safe repair.

Audited center and dealers for equipment not repaired by center to determine parts needed or send vendor/internal mechanics to repair.

Coordinated timely preventative maintenance of all rental equipment to ensure safe equipment.

When repair was beyond internal repair shop, sublet to outside vendor for repair.

Managed a team of fifteen drivers to pick up equipment for preventative maintenance and damage repair.

Uhaul October 2021 - February 2023Reservation Manager

Managed all transactions that occurred in the Marketing area. Placed transactions at locations that would benefit from the rental and also move rentals to struggling locations

Managed placement of owned fleet of trucks and trailers to best utilize fleet to garner the most transactions, income, and profit

Coach center and area managers on utilization of existing fleet

Follow up with repair shop on down equipment to ensure all equuipment was safe and rentable

Follow up on late returned equipment to ensure the timely return of equipment to the rental fleet

Monitor competition to ensure competitive rates based on inventory and location

Analyze rentals by type to distribute efficiently

Uhaul February 2023 - August 2023Acting Manager

Took over location that lost all management and 75% of existing staff.

Job duties included all similar aspects as the Field Relief Manager

Revitalized the location from disarray to the cleanest and most efficient location in the marketing company.

Trained and developed close to ten new hire team members in all aspects of center operations.

Through developing center personnel was able to open up hitch installations that were closed off for several years

Brought the location to the highest workload in the marketing company

Brought center personnel to complete compliance on receiving and dispatching rentals ensuring safe equipment for customers.

Built a group of regular customers that would only rent from our location due to the customer service offered at that location

Education

International Relations in Politics August 2007 - June 2009 University of California Irvine at Irvine Ca

Studied the political aspects of international relations that included trade, conflict, taxation, tariffs, internal conflict, and regional politics.

Studied the impacts of the decisions of one country or region on another region and the globe as a whole.

Studied the impact of international gangs across borders and their impact on political stance and local community

Studied genocides worldwide and the impact on the local country alongside the political impact to the globe. Studied the impact of indifference from the global political body on that specific region and future similar incidents.

Minored in Middle Eastern Politics. This delved into the development of the region and the dependence on oil revenue. Showing how oil can affect almost all aspect of the global economy and political landscape

Key Skills

Leadership

Development of team members

Multitasking

Hands on management

Analytics

Work ethic

References

George Jackson May 2002

George has been a close family friend for many years and knows my work ethic, skills, and accomplishments. He can be reached at 925-***-****.

Brainard Osalbo February 2012

Brainard was one of my general managers when I was Marking Company President. We worked very well together and I consider him a distinguished manager that we were able to take a struggling center and bring it to the forefront of the company. He can be reached at 510-***-****

Randy Rutherford February 2012

Randy was my Field Relief Manager when I was Marketing Company President. Together we were able to bring a semi-functioning company to the most profitable in the district. He was my right hand man and together we created a family that was at the forefront of the district in almost all aspects of the operation. He can be reached at 408-***-****

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