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Operations Manager Business Development

Location:
Kolkata, West Bengal, India
Salary:
10.5lakhs
Posted:
March 16, 2024

Contact this candidate

Resume:

Email

ad4dmn@r.postjobfree.com

Mobile

700-***-****

Total work experience

** ***** * *****

Social Link

https://www.linkedin.com/in/kankar-

bhattacharjee-96891645

Accomplished and result-oriented

business leader with 11+ years of

experience in strategic planning,

process improvement, team leading,

resource management, and business

development.

About me

Operations Management

Business Development

Client Relationship

Process Development

Strategic Planning

Team Management

Administration Management

Core Competencies

Tally-Diploma in financial

Account

Technical Skills

A forward-thinking business operations manager focused on supporting cross-functional teams to increase

probability and customer satisfaction. Retain strong leadership and interpersonal skills and advance strategic and marketing plans and sales objectives set forth by management. Develop policies to keep the

organization?s budget low, including operations, maintenance, and labor costs.

Profile Summary

Education

MBA/PGDM

EIILM

66%

B.Com

Calcutta University

38%

12th,

West Bengal, English

50-54.9%

10th,

West Bengal, Bengali / Bangla

50-54.9%

Work Experience

Area Manager- Operations

Emami Frank Ross Ltd

Responsible for leading a team of

multiple pharmacies to achieve sales

targets and handling sales promotion

activities.

Monitoring activities, products and

services of competitors and Keeping up

to date about company products,

services and schemes

Reviewing sale and stock availability in

assigned area and fulfil all requirements

of his team

Keeping in regular contact with team

members and maintain healthy

communication & relationship and

Generating New Business through his

Team

Kankar

Bhattacharjee

Area Manager- Operations

2011

2008

2005

2003

2022

-

Present

Microsoft Office- making project

Oracle DBA Advanced Excel

Digital Marketing

Date of Birth 01-January-1985

Address Sibachal, Birati,

Kolkata

City Kolkata

Country India

Marital Status Married

Personal Information

Photography, Gardening, traveling,

Cooking and Fishing

Blood donation camp and Involved in

Event Committee

Other Interests

Building relationships with Doctor and

Healthcare profession and Daily

reporting to seniors about daily work,

meetings and performance

Set-up campaigns and awareness

programs for patients and healthcare

professionals.

Managing and execution strategies

meant for customer coverage,

promotions and vacancy management

Operations Manager

Apollo Hospitals Enterprise Limited

Develops and implements policies,

procedures and best practices in the

administration of hospital with reference

to corporate services, medical

insurance, material management,

pharmacy management, facility

management and estates management

Supervising daily manpower

(transcriptionist, billing, inpatient

service, laboratory, COVID department,

& vaccinations), leadership for smooth

patient service & billing, recruitment,

and filing of employee documents.

Preparing weekly duty rosters,

communicating with consultants at

Apollo Multispeciality Hospitals, and

resolving potential issues with doctors

and Apollo staff with our staff.

Hands-on experience with database

systems and MS Excel, Familiarity with

medical transcription.

Preparing a salary sheet and maintaining

employee leave cards and attendance.

Operations Manager

D.S.Research Centre Pvt. Ltd.

Monitored daily operational activities

such as manpower handling, CRM

processes, billing issues, checking

stocks, patient complaints, and setting

KPIs for operational management.

Overseeing the purchasing,

maintenance, and repair of clinic

equipment and developing procedures

to deliver optimal patient care.

Developing and implementing

operational policies and procedures and

making important policy, report,

planning, and strategy decisions

Visiting other cities in all centers for

audit observation quarterly and

preparing an observation report for the

management

Provided training and inspiration to all

new executives joining the organization

and maintained excellent customer

service.

2021

-

2022

2015

-

2020

Assisted HR with recruiting when

necessary & coordinated in-house

program and events (WCD, Rally,

Inception day, Picnic etc)

Operations Executive

Al Haramain Perfumes LLC

Full range of multiple store operational

and administrative duties

(communication with all stores, order

check, daily sale check, coordination

with the dispatch team, etc.)

Provided Secretarial service to Boss

(Scheduling meeting, MOM, Phone calls,

Emails, Correspondence, & Ticket &

Hotel Booking and Business Council?s

event organization etc)

Monitored showroom staff activities

(CCTV), checking new arrival perfume

displays at the showroom, requisition

sheets, damaged stock, and sales

reports.

Prepared an MIS report of daily total

cash and sales and bank deposits.

Arranged monthly meetings at H.O. and

given training to outdoor sales staff on

product knowledge and monthly targets.

Student Relationship Officer

Brainware Consultancy Pvt Ltd

Handle the front desk, attend visitors

and student counseling, and generate

leads.

Responsible for Admission process and

Cash collection, and class allotments

and. establishing relationship with

students.

Attend Phone calls and daily Internet

Quarries and cold calling on road data,

KNP data, School ? College data &

follow up.

Assisted marketing Team to build a

relationship with career advisor &

coaching Centre and attend seminar

with marketing team in school and

college.

Worked under high pressure of Sale

Target in every month and achieved the

target with a new record ? Employee

of the Month.

Providing Secretarial service to Centre

head such as typing documents,

correspondence, drafts, memos, and

emails

Accounts Executive servicing

Hitech Infotech Pvt Ltd

Handled Reception desk and attended

customer calls & quarries

Maintained daily Cash and accounts in

2014

-

2015

2011

-

2013

2008

-

2009

tally ERP and maintained supplied stock

in store.

Assisting branch head to prepare Salary

Sheet & Leave calculate

Prepared MIS report & cash deposited to

bank daily basis.

Offered different value added product to

existing & new customer & convinced

them to buy.

Assisting in B2B Sales & maintaining

customer databases.

Projects

Portfolio diversification in capital

market

Market Research, Daily monitor share

market movement, Investment advice

and Demat selling

PGP (Retail) in Business practices & corporate

leadership

Courses & Certifications

2 Months



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