OWEN HINES

**** ****** ***, ***********, *******, 30281, US • 770-***-**** • ad4dm7@r.postjobfree.com With over 30 years of experience in business-to-business and business-to-consumer sales in the sales Retail and Restaurants industries, I am a seasoned sales representative.

Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills. Professional with a strong understanding of sales principles and customer service procedures who is focused on achieving results. People person

Customer rapport

Operations

Sales expertise

Vendor management

Sales management

Relationship building

Customer service

Order processing

GED - 1983

Seaforth High school - Seaforth, St. Thomas Parish Surveying - Some college (No degree)

College of Art Science and Technology

With over 30 years in the Sales and Management and Retail industry very hard worker who hardly ever misses a day of work also have some experience as doing deliveries for companies I have worked for in the past Salesperson - July, 2015 to March, 2022

Landmark Dodge Chrysler Jeep Ram of Morrow - Morrow, GA Worked to strengthen customer relationships and increase the likelihood of additional sales.

Promoted the conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs. Change Manager - May, 2014 to July, 2015

Zaxby's Chicken Fingers & Buffalo Wings - Atlanta, GA Used my [industry] expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty. Modernized and improved operational procedures in order to boost efficiency and profitability while keeping labor costs under tight control and avoiding waste.

Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.

Professional Summary

Skills

Education

Accomplishments

Work History

District Manager - July, 2010 to June, 2013

New England Food Group - Plainville, CT

Drove sales for [Number] stores in the district, resulting in an annual volume of $[Amount].

Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records. Oversaw targeted training programs aimed at informing employees about product features and service capabilities.

General Manager - May, 2004 to August, 2010

Arbys Milford CT - Southington, CT

Implemented cutting-edge programs, such as the [Type] program, to boost employee retention and reduce turnover.

Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems.

Am in charge of hiring, assigning, training, motivating, and terminating employees.

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