MEDESE AANU SAMSON OMOSEBI

(LEGAL PRACTITIONER, OPERATIONS AND DOCUMENTATION SPECIALIST)

ad4dlt@r.postjobfree.com

+1-773-***-****

Chicago, Illinois.

SKILLS

● Communication Skills.

● People management.

● Operations management.

● Risk management

● Emotional Intelligence and

Strategic Reasoning.

● Data Management.

● Privacy compliance Skills.

SUMMARY

A dedicated, result-oriented professional with 7

years of experience in working with cognate

experience in legal Audit and Risk Management.

Adept at understanding clients’ needs and

communicating with them effectively thereby

resolving challenges promptly. Strong team

orientation with well-developed leadership,

people management and organisational abilities.

Poised and competent team builder who thrives in

fast-paced corporate environments. Has a keen

interest in business and corporate law practices;

risk management and people management roles.

Expertise in administrative and key account

management, operations management (online),

multi-faceted and blended client management,

customer support, and experience (loyalty,

satisfaction, relationship, and value

management).

Highly skilled at leading small & large teams

(people management), operational leadership,

project management, and relationship building to

maximize growth opportunities for clients and the

company.

Extremely capable of thriving in fast-paced

environments. I seek to leverage my

skills/expertise to continuously increase company

profitability and achieve organizational goals.

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● Excellent Time and

Expectation Management.

● Project Management.

● Interpersonal Skill

● CRM Software

● Leadership

● Performance Management

● Microsoft Office

● Analytic and Data Entry

● Negotiation

● Team Management

● Conflict Management

EXPERIENCE

CARS45 LIMITED, Ikeja, Lagos State.

Lead - Documentation Associate May 2021 - Present

● Performs document reviews & gives advisory on the status of documents presented during the car’s buying process.

● Questions and examine documents presented against set standards within SLA.

● Monitors and ensures proper determination of the authenticity of documents provided during the car

buying process.

● Identify, assess and give advisory on level of risk before purchasing of every car

● Supervise and ensure weekly/monthly vendor payments.

● Examines incidents and other cases of infraction on the ownership of a car.

● Handles escalations from Center Operation Officers, Territory Managers on the day – to – day issues arising from the documents presented by sellers.

● Prepares Weekly Documentation Exception Reports and share same with relevant stakeholders.

● Builds and sustains Documentation/Regulatory Vendor Relationships (Customs, AutoReg, eVReg, EVRS,

CarFacts, etc.).

● Managing a team of Twenty people responsible for end-to-end management of all customer

experience, and operations.

● Increased process efficiency to drive up sales,

quality, and productivity, moving team's

performance from 73% to 96.25% by collecting,

measuring, and analyzing metrics data specific to

team KPIs to construct predictive models for future interaction volume expectations.

● Provide leadership and the coaching of team members. Actively engaging and supporting the development of 3

the team to ensure better performance and succession planning.

● Working with the heads of the departments to support their teams in resolving all escalations for all customers or in specific customer situations.

● Manage KPIs to suit departments goals and

monitored individual performances to achieve

work excellence.

● Managed staff, preparing work schedules and

assigning specific duties.

PRIVATE PRACTICE, JUNAID MEDESE & CO,

Lagos State. Jan 2018 - Present.

● Property Consultancy

● Preparation of Lease Agreements.

● Company formation and registration.

● Contract negotiation and drafting.

● Legal advice

● Corporate governance, Corporate Restructuring and Solvency and Regulatory Compliance

● Merger and acquisition

● Intellectual Property Protection

● Dispute Resolution

PENTHOUSE SOLICITORS, Ikeja, Lagos State.

Client of Cars45

Team lead –Legal Audit Business Development Manager Dec 2018 – March 2021

● 100% provision of legal risk and compliance services.

● Identify, assess and give advisory on level of risk before purchasing of every car

● Effective and efficient use of legal audit tools on practices, processes and documents.

● Successfully reviewing contracts and agreements.

● Regular appraisal of team members’ performance.

● Creation and development of a new business for the firm

– Peak Point Credit Limited

● Advocacy and soliciting.

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● Develop and maintain effective communication

strategies for clients.

● Managing a team of Twenty people responsible for end-to-end management of all customer

experience, and operations.

● Increased process efficiency to drive up sales,

quality, and productivity, moving team's

performance from 73% to 96.25% by collecting,

measuring, and analyzing metrics data specific to

team KPIs to construct predictive models for future interaction volume expectations.

● Provide leadership and the coaching of team

members. Actively engaging and supporting the

development of the team to ensure better

performance and succession planning.

● Manage KPIs to suit departments goals and

monitored individual performances to achieve

work excellence.

● Managed staff, preparing work schedules and

assigning specific duties.

PENTHOUSE SOLICITORS, Ikeja, Lagos State.

Client of Cars45

Business Development Manager Dec 2020 – March

2021

● Collaborate with cross-functional teams to implement improvements, aiming for a seamless and efficient

customer experience.

● Utilize data and clients feedback to drive continuous improvements in products and services.

● Developed and implemented customer surveys,

interviews, and feedback mechanism.

● Attending networking event on behalf of the

company.

● Assist customers and third-party

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partnerships with new opportunities. Prepare

business plans and present necessary budgets

to management or clients.

● Develop and manage strategic partnerships to

grow business; Track and report on the status

of proposal components; Conduct ongoing

market research.

● Propose and develop strategic partnerships.

● Proactively identify and pursue new business

opportunities through networking, market

research, and lead generation.

● Locates or proposes potential business deals by

contacting potential partners Discover and

explored new business opportunities.

NATIONAL YOUTH SERVICE CORPS (NYSC)

NYSC EXPERIENCE

DEJI ENISEYIN & CO (Legal Practitioner)

Legal Associate Jan 2018 – Dec 2018

● Monthly submission of legal research report.

● Assisted with the preparation and reviews of cases, rulings, and judgments.

● Carried out administrative task like systematic

arrangement of files, preparation of documents.

● Writing Legal Opinions

● Attending clients’ meetings and interviews.

● Drafting of conveyancing instruments, court processes and all legal drafting

● Advocacy and soliciting.

EDUCATION

● The Nigerian Law School, – Barrister at Law (November 2017).

● Ekiti State University, Lagos. –Bachelor of Laws

(August 2016)

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Contact this candidate