Karen Weigman

ad4dlp@r.postjobfree.com 952-***-****

https://www.linkedin.com/in/kweigman

Office Manager •Tech Savvy •Communication Specialist Professional Expertise:

Tech savvy team leader with sophisticated emotional intelligence skills and diverse business acumen. Proven ability to communicate, empathize and network for positive business outcomes. Vetted, seasoned office lead

administrator with creative solutions to everyday challenges. Areas of Expertise:

● Project Management

● Problem Solving

● Time Management

● Tech Savvy

● Customer Service

● Budgeting, Billing

Education

Certified Medical Assistant

And Medical Office Management

Minneapolis Business College, Roseville, Minnesota Technology Expert

MS Office Suite • Articulate, Captivate & Storyline • SharePoint •Lotus Notes • Multiple Education Learning Management Systems • Photoshop

Professional Experience

Graphic Design & Marketing

Innov8 Designer/Consultant Shakopee, MN • 2020-Present

● Create logos, flyers, signage, menus and social media management.

● Market and business analysis to determine need.

● Clients include Chaska VFW advertising on website and social media management (4 years) Instructional Designer

Capella University Minneapolis, Mn• 2015-2017

● Prioritize and manage course development activities and deliverables for multiple courses and subject matter experts to ensure on-time delivery of course content.

● Integrate instructional media into online courses to maximize the effectiveness of the online learning experience by increasing interaction, motivation, instruction, and practice opportunities in an online environment.

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Karen Weigman

Instructional Designer Per Deim

Optum Health, Golden Valley MN • 2012-2014

● Provided key resources to teammates, with a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong interpersonal skills and always met internal and external deadlines.

● Designed technical software manuals, telephonic nursing training: soft skills training, and technology training, presentations and speeches for management.

● Booklet production and printing for departmental motivational purposes Program Chair Medical Assisting Program

Everest Institute, Eagan, MN • 2010- 2011

● Schedule and post office hours to provide academic support to students, tutor if necessary, and provide other assistance as needed.

● Maintain a teaching assignment for each module.

● Maintain departmental files to include a course syllabi master book, all course tests, quizzes, projects and test keys.

● Schedule and post office hours to provide academic support to students, tutor if necessary, and provide other assistance as needed.

Phlebotomist

Park Nicollet Pathway Labs, St. Louis Park MN • 2009-2012

● Phlebotomy (drawing blood) at various Nursing Homes, Care Facilities, Private Homes, and Group Homes.

● Completing required paperwork and delivering laboratory samples to Methodist Hospital Labs in a timely manner.

● Phlebotomy (drawing blood) at various Nursing Homes, Care Facilities, Private Homes, and Group Homes.

● Completing required paperwork and delivering laboratory samples to Methodist Hospital Labs in a timely manner.

Provider Services Field Trainer

Unisys Corp, New Jersey • 2006-2008

● Train physicians and their staff in billing New Jersey Medicaid for international multi-million-dollar software development and implementation company.

● Assist site trainer with new employee training and call center staff with calls, obtaining and relating correct information to callers. Handle difficult hotline calls.

● Audit physicians’ files to determine need for training based on reoccurring problems/issues with billing practices.

● Optimized operations and assessment of training needs by proactively revamping assessment report used by the company for several years that was inaccurate. Report now accurately assists. trainers in determining required information in physicians’ files and the level of training needed.

● Enhanced effectiveness and appearance of department’s website by designing logo and obtaining approval to post by state of New Jersey.

Corporate Operations Analyst and Trainer

Medical Resources, Bloomfield NJ • 2002-2005

Karen Weigman

● Analyzed every aspect of 70 national radiology clinics for $50 million national radiology management company.

● Reviewed financial, clinical, safety, site development and expansion, billing and collections, and management processes. Created assessment reports.

● Conducted operational audit, analysis and based training on recommendations

● Maximized staff adherence to company policies and procedures or new software implementation. Administrative Services Manager

Assicurazioni General New York, New York • 1998-2001

● Enhanced success and reputation of company by providing exemplary support to Holocaust survivors and family members and International Holocaust Commission members.

● Spearheaded creation of new Administrative Services Manager position to increase staff morale by creating equal distribution of workloads and better utilizing skills of individual staff members.

● Facilitated more efficient payment of policies by working with International Holocaust Commission

● to determine the best method to use in calculating payments that were paid in currency no longer used. Claims Examiner & Company Liaison

Information Network Corporation, Phoenix, Arizona • 1994-1998

● Investigated and processed valid medical claims and trained new staff, including supervisor, for national insurance claims processing center and software development company of approximately 2000 employees.

● Served as liaison between company and clients to effectively communicate and correct any errors or changes made to policies.

● Facilitated positive and productive relationships with clients by demonstrating supportive and professional attitude.

● Optimized effective operations by assisting with special handling claims that required payment on diverse contracts.

Volunteer Experience

Childrens Hospital 2009-2011: Did art with the kids

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