Dzeneta Kostic

I’ve been in Customer Service for 12 years now and its a great environment for learning I am looking to expand my knowledge elsewhere I’m ready to look outside of Customer Service and retail I work great in a group, I’m also a hard worker and I am eager to learn new things everyday, if you give me the chance I will not disappoint. 806 James st Utica NY 13501 315-***-**** ad4dln@r.postjobfree.com WORK EXPERIENCE

Hannaford — cashier

Donovan Middle School — Teaching Assistant

Lowe’s — Customer Service

Lowe’s — Head Cashier

2007 to 2010, Utica ny

Cashing customers out

Processing WIC checks

Bagging groceries

2010 to 2012, Utica ny

Working one on one with students

Grading papers /class work/homework

Photocopying future assignments

Assisted in the creation of a classroom environment conducive to learning and appropriate to the physical, social and emotional development of students.

2014 to 2015, Utica Ny

Processing credit card information

Processing credit card payments

Processing returns

Cashing customers out

Answering phone calls

2015 to 2018, New Hartford

Overseeing cashiers

Scheduling breaks and lunches

Processing overrides

Joe Tahans Furniture — Customer Service

EDUCATION

Thomas R Proctor — high school diploma

MVCC — phlebotomy

MVCC — Medical billing and Coding

Running register

Closing regesters

Counting money

2019 to Present, Yorkville NY

Processing nancing for orders

Returning product

Processing protection plans

Auditing

Money handling

Answering phone

Processing over the phone orders

09/2007 to 10/2009

2016 to 2017

2017 to 2018

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