Service Manager Data Entry
Resume:
Janet Kemig
***********@*****.***
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in working in customer-focused work environments with high levels of integrity. Experienced in cash handling, balancing drawers and inventory management. Dependable and punctual with outstanding mathematical aptitude. Ready to help team achieve company goals.
Professional Experience
Lead Teller / Interim Service Manager, Wells Fargo (Previously Wachovia), 2009 - 2022
Executed shipments, customer night drop bags, ordering cash for the branch, ensured shipments were correct and accurately sent off to Brinks
Assisted customers with account inquiries, resolving issues promptly and professionally
Enhanced client relationships with personalized service and tailored banking solutions
Mentored new hires, facilitated onboarding process and fostered a positive team environment
Implemented security measures to protect bank assets, reducing instances of fraud and theft
Developed strong rapport with clients, maintaining long-term relationships and trust in the bank’s provided services
Collaborated with colleagues to achieve objectives while promoting teamwork and shared success
Teller Difference Specialist, Wachovia (Previously First Union), 2001 - 2008
In addition to: (See description above)
Trained teller managers to locate outages for their colleagues
Reviewed balancing for the tellers to ensure there was no force balancing
Relevant Qualifications
Financial Record Keeping / Cash Handling /Data Entry / Payment Processing / Transaction Review / Budgeting & Finance / Documentation / Drawer Balancing / Math Aptitude / Financial Services / Identity Verification / Discrepancy Resolution / Workload Management / Sorting & Filing / Microsoft Office: Word, Excel, Outlook / Staff Training & Development / Goal Setting & Achievement / Issue Resolution / Customer Service / Interpersonal Relations / Client Requirements Assessment / Relationship Building / Time Management / Team Collaboration / Confidentiality & Discretion / Active Listening / Analytical
Education
Associate Degree, General Business (Some Coursework Completed), St. Petersburg College
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