Santosh Shahi

Power of knowledge.

Louisville, KY 40218

ad4dky@r.postjobfree.com

+1-281-***-****

Focused professional with 10+ years of experience and proven knowledge of customer service, Accounting base, Teaching and in Food production and food preparation. Aiming to leverage my skills to successfully fill the appropriate position in your company. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Distribution Supervisor

UPS - Louisville, KY

June 2021 to Present

Management of shipping and picking department. Make sure all the shipping product is done at given time.

Team Leader and Trainer

GEORGIA PACIFIC - Phoenix, AZ

June 2020 to November 2020

• Review work orders and blueprints to ensure work is performed according to specifications.

• Rotate through all the tasks required in a particular production process.

• Package finished and products and prepare them for shipment.

• Perform quality checks on products and parts

Team Leader

SK FOOD GROUP - Phoenix, AZ

June 2018 to April 2020

• Manage and handle food product and ensure that all the food products are well labeled and it's ready to shipment for the next level.

• Assign line co-workers in different fields of work. Regular exercise perform during every 3 hours because of too much coldness inside the working area. Assistant operator

STARPAK COMPANY - Houston, TX

September 2016 to June 2018

• Responsible for overseeing all activities within a team.

• Responsible for deciding how to approach tasks and develop a plan to accomplish n

• Responsible for distributing information to team members and stakeholders. Accountant, Customer Service

YAS HOTEL - Abudhabi, AE

November 2009 to January 2015

• Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

• Advice customers of necessary actions and strategies for debt repayment.

• Arrange for debt repayment or establish repayment schedules, based on customer's financial situations. Coordinator / Accounting

TEXAS INTERNATIONAL ACADEMY - KATHMANDU, NP

March 2003 to May 2009

• Enforce discipline and attendance rules.

• Confer with parents and staff to discuss educational activities, policies, and student behavioral or learning problems

Education

BACHELOR DEGREE

RELIANCE ENGLISH SCHOOL

2006

Skills

• Managed and organized company records, documents, and financial instruments in preparation for monthly, quarterly, and annual financial statements.

• Presented complex food and safety information clearly and succinctly across staff and supervisors to execute informed safety decisions for the bottom line of the company.

• Active Listening.

• Customer Service.

• Leadership

• Management skills

• Time management

• Problem solving

• CPR Certified

• Experienced in Microsoft Office Suites including Excel

• Word

• PowerPoint

• Access

• HTML).

• English

• Food Preparation

• Food Handling

• Food Production

• WordPress

• MS-Excel, Power point, MS-Access, HTML

• Adobe Photoshop

• Typing

• Project management

• Warehouse experience

• Warehouse distribution

• Recruiting

• Microsoft Project

• Dispatching

• Supervising experience

• Interviewing

• Manufacturing

• Order fulfillment

• Management

• Supply chain

• Windows

• Teaching

• Social work

• Marketing

• Analysis skills

• Childcare

• Quality assurance

• OSHA

• Social media management

• Negotiation

• Inventory control

• Operating systems

• Hotel management

• Front desk

• Sales

• Accounting

• Administrative Experience

• Communication Skills

• Management

• Business development

• Pivot tables

• Warehouse Management

• Individual / group counseling (6 years)

• Pricing

• Management

• Employee evaluation

• Lean

• Process improvement

• HR sourcing

• Quality control

• Territory management

• Management

• Order entry

• Benefits administration

Certifications and Licenses

CPR & First Aid

Present

Assessments

Sales Skills — Familiar

March 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Work Motivation — Highly Proficient

October 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Work Style: Reliability — Completed

November 2020

Tendency to be dependable and come to work

Full results: Completed

Working with MS Word Documents — Proficient

November 2020

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Customer Service — Completed

November 2020

Identifying and resolving common customer issues

Full results: Completed

Call Center Customer Service — Completed

November 2020

Applying customer service skills in a call center setting Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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