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GOVERNOR EMMANUEL KOFI TETTEH

+233-**-***-****

ad4dik@r.postjobfree.com

PERSONAL STATEMENT

I am a motivated, responsible and positively spirited business practitioner with hands-on experience in the service industry. In my 7 years’ experience of work, I have had a customer- focused approach to work and a strong desire to see things through till its completion. I have great career aspirations as an international business expert and a big heart for the service industry.

SKILLS

Excellent communication and interpersonal skills

Can work independently and deliver results on time

Software expert (Microsoft office suites, EZEE hospitality software)

Ability to handle multiple tasks and demands in a fast-paced environment and I also possess the ability to establish successful results oriented client relationships.

Vocal Ability to create, deliver or pitch presentations to potential clients. WORK EXPERIENCE

Food and Beverages Coordinator

Volta Serene Hotel, Ho, Volta Region, Ghana

August 2015 – Present

Team-lead for about 35 permanent and temporal employees. These workers include chefs, demi-chefs, cooks, waiters and waitresses, bar men, mixologists, stewards and cashiers.

Plan, organize, direct, control and evaluate daily operations of the restaurant, kitchen and bars.

Liaise between the food production unit, the food service unit and guests.

Coordinate meals service and service area arrangements for special events such as wedding receptions, dinner reservations, meetings and conference arrangements, setups among others.

Report directly to the General Manager as well as the Operations manager on daily, weekly and monthly basis about service experiences, daily operations, pressing issues, stock levels and about general operations of the establishment.

Unite team members to deliver exceptional meal experiences.

Assign roles and responsibilities to all food and beverage staff on tasks to be accomplished for the day and work with guest feedback to improve services and meal experience.

In charge of the operation of four bars where beverage services of different varieties are offered.

Rendered unique meal experience to an array of cooperate organizations and government institutions like the Ghana Bar Association, Ghana pharmaceutical association, Chartered Institute of Accountants, GIZ, Bank of Ghana, Ministry of Finance, 2

Ministry of Gender and Social Welfare, MTN, VODAFONE, US EMBASSY, CAMFED, STAR GHANA, USAID, FHI 360, UNHCR, UNICEF among others. Field agent

Taylor Nelson Research and Marketing Services,

July, 2015

Collection of data on the field with questionnaires, interviews, sampling among others.

Door to door enumeration exercise based on the kind of project the data is needed for. Off- campus internship

La Palm Royal Beach Hotel

July, 2014

EDUCATIONAL BACKGROUND

M.Sc. International Business

University of Ghana Business School

2019-2020

B.Sc. Hospitality and Tourism Management

University of Cape Coast, Ghana

2011-2015

CONFERENCES AND WORKSHOPS FOR CAREER DEVELOPMENT

MONIN cup 22 finals, Certificate of participation, POMONA, Accra, 2022.

MONIN day, mixology training on flavoured beers, MONIN studio, Accra, 2022.

MONIN cup 22, competition for best bar tender to represent Ghana, MONIN studios, Accra, 2022.

Hospitality training on quality service, brand marketing and ethics, 2019. Volta Serene Hotel, Ho.

Exceptional customer service training, Volta serene hotel, 2019.

Hospitality management training- January, 2017.

Volta Serene Hotel, Ho.

Spirits brand knowledge and bartending- September, 2016

Preparing for employment in the hospitality and tourism industry, ticketing and reservations in Ghana- April, 2013

Overcoming unemployment through creativity – March, 2012

Promoting excellence through innovation and technology, springboard roadshow – March 2012.

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LEADERSHIP POSITIONS AND ARCHIEVEMENTS

Founder and Chairman

The Gratitude Project GH

September, 2018 - Present

The organization focuses on the fields of education, health, and agriculture.

Led the successful execution of four (4) major projects within the Ho municipality. These are:

o Donation at Rhema Orphanage Homes, Ho – 2018

o Donation of 30 dual desks to Pavillion Basic School, Ho- 2019 o Donation of health equipment to Hodzo Health Center, Hodzo – 2020 o Donation of agricultural PPEs at Agordeke – 2021. Chief Instrumentalist and singer

Global Evangelical Students and Associates Ministry, University of Cape Coast August 2011 – May 2015

Assistant music director for GESAM’s VOICE OF GRACE MUSIC GROUP in 2012.

Chief instrumentalist for GESAM’s VOICE OF GRACE MUSIC GROUP in 2013.

Chairman for GRACE PROJECT COMMITTEE, 2013.

Received a citation for being a distinguished worker Mixologist and cocktail expert (liquors and beverages) The following cocktails I have invented:

Broken pie of ginger

Flute of gratitude

Smile of a virgin

Green vegetation

Purple unicorn

LANGUAGES

English

Ga-Adangbe

Krobo

Ewe

Basic French

Basic Chinese

HOBBIES

Music (the organ, bass guitar, drum set)

Singing

Playing football

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