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Pharmacy Technician Customer Service

Location:
Minneapolis, MN
Posted:
March 16, 2024

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Resume:

Abdifatah Mohamed

**** **** *** **, ***********, MN 55418

ad4dfn@r.postjobfree.com 331-***-****

Personal Statement

I am a highly organized individual with excellent communication skills. My experience in administration, marketing, interpretation, and as a pharmacy technician has prepared me to thrive on collaborative teams in fast-paced environments.

Education

Eastleigh High Secondary School Nairobi, Kenya

High school diploma 2016

Work Experience

Banadir Pharmacy Nairobi, Kenya

Pharmacy Technician Nov 2016 - Sept 2019

• Dispensed medications as per prescriptions

• Maintained accurate patient records and ensured confidentiality

• Managed inventory, restocked medications, and checked expiration dates

• Assisted in customer inquiries and provided excellent customer service

• Collaborated with pharmacists to ensure the accuracy of prescription orders

• Conducted medication therapy management under the supervision of a pharmacist

• Utilized pharmacy software for prescription processing and insurance claims Gig Data UK Nairobi, Kenya

Interpreter Nov 2022 - Oct 2023

• Attended meetings and scheduled appointments to translate discussions

• Ensured translations conveyed original meaning and tone

• Transcribed text and audio recordings into English, Swahili, and Somali

• Maintained organized records and file naming requirements for transcriptions Golden Marketing Nairobi, Kenya

Wholesale Sales Specialist OCT 2019– Nov 2022

• Marketed dry goods to restaurants, hotels, and homes through cold calling and emailing

• Resolved client concerns and complaints using customer service skills

• Established client relationships to increase sales profits and customer satisfaction Language Skills

• English – Fluent

• Somali – Fluent

• Swahili – Fluent

Skills

• Microsoft Office Suite

• Active listening

• Communication

• Time management



Contact this candidate