KHALED

IBRAHIM

SHOUKRY

Bank Manager

Bank Manager with a warm and

friendly demeanor. Skilled in operation

management. Team builder who is

acutely attentive to employee and

client needs. Track record of being an

essential part of the management

team and instrumental in providing

effective solutions that produce

immediate impact and contribute to

the establishment’s long-term success.

Contact Information:

Address: Cairo, Egypt

Phone: +201*********

Email: Khaled.i.shoukry@gmail

Skills:

Staff Management

Strategic Planning

Policies and Procedures

Business Planning

Cash Supervisor Handling

Deposit and Loan Payment

Supervising Customer Service

Languages:

Arabic Native

English Native

EDUCATION

Victoria College

1973 To 1987

Attended from Kindergarten to High School It’s

Alexandria University

1987 – 1993

Faculty of commerce

Accounting department

Grade Very Good

WORK EXPERIENCE

QATAR NATIONAL BANK ALAHLI BRANCH MANAGER

QNB AlAhli Bank Cairo, Egypt

MAY 2008 – PRESENT

1. Implement and follow up business strategies.

2. Implement and follow-up the objectives and action plans of the branch network.

3. Monitor risk and provide advice on sophisticated credit files. 4. Monitor on a regular basis the branch’s profitability and take corrective actions when needed.

5. Ensure that branch activities are efficiently fulfilled and assure the highest quality of service in the branch.

6. Recommend policies and procedures that would better enhance the branch network.

7. Promote and maintain relationships with large Retail clients, target market segments, businessmen, trade organizations, economic entities, community leaders, and others to effectively market the bank. 8. Develop new business ideas and carry out plans for business development.

9. Maintain awareness of different economic conditions, money, and capital markets.

10. Evaluate and report the progress in meeting planned objectives. 11. Assure the efficiency and effectiveness of all communication channels between subordinates.

12. Carry out periodical meetings with branch staff to motivate them and ensure their congruence with the overall mission and vision of the bank.

13. Follow up regularly target achievements with branch staff and identify needed actions.

14. Support and ensure active portfolio management by every concerned staff (Opportunities, Appointments, Tasks and Discussion Topics).

15. Mentor, coach, and counsel subordinates.

16. Ensure full awareness of all Bank products and services for all staff and recommend corrective actions whenever needed.

17. Ensure Safety and security of employees & operations. 18. Approve new grants for corporate facilities before submitting the file to the Risk Division.

19. Handle First Segment and establish strong relationships with clients with biggest portfolio.

20. Attract new customers and seize every opportunity of prospective clients to achieve the branch’s targets.

21. Conduct regular supervision on staff accounts to ensure bank standards and policies are preserved.

22. Coordinate with the concerned stakeholders to ensure branch maintenance is fully equipped including all branch aspects (ATMs, branding, logos/image, & any technical/maintenance issues, etc.) 23. Adopt the bank’s policies and procedures to guarantee that the bank’s business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as International Standards. 24. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance, Management Support Structure Branch Network, Job Descriptions, Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible. National Société General Bank

1993 - 2008

Operation Officer

1- Review and monitor branch expenses and charges. Review internal controls regarding segregation of duties, authorization of entries, opening of accounts, reconciliation, and security of payment systems. 2- Assist Corporate customers with routine account-related requests and operations (i.e. Funds Deposits, Opening of CD/TDs, POS, etc...) 3- Prepare monthly reports in cooperation with the Operations Head and the Branch Manager.

4- Handle the clients’ multi-point services, (Bank Drafts, Certified Checks, Outgoing Transfers, ACH, Clearing Checks’ Collection, Stop Payment Cheques and Returned Checks), in a friendly and timely manner.

5- Monitor and control workflow to improve productivity. Maintain the quality, systems, and structure of operations and service arrangements. 6- Make sure that proper controls are in place.

7- Monitor arising customer opportunities on regular basis and plan an action plan per customer.

8- Process and issue fund transfers, bank drafts, certified checks, back- office currency exchange, & discounted checks.

9- Responsible for ensuring that all the trade finance activities are conducted in accordance with banking credit line granted to the clients as well as providing the required consultation to the clients concerning their trade finance activities. handling all swifts import and exporting advising to customers with explanation if needed. receiving or sending documents after checking to make sure it is complied with letter of credit terms and condition as requested by corresponded handling and preparing amendments received from customers if needed following up payments in and out

10- Assist Operation Head & Tellers in managing the cash area. 11- Act as the compliance officer and money laundering correspondent of the branch.

12- Review & follow up the swift messages and manual entries performed from Head Office.

13- Receive and record customer orders. Prepare transaction documents, check balance, place holds on funds as required, check endorsements and validity, apply charges, process accounting entries, post transactions, inform HO treasury, review system outputs, and issue advice & copies of payments as required.

14- Prepare correcting entries to general ledger and customer accounts after locating & reporting the error.

15- Contribute to the branch profitability through effective operations management and excellent service response to both current and prospective customers.

16- Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.

TRAINNIG

Quality tips

Operation risk

FATCA

Leadership skills

Life insurance products

Customer service for elder people

AML

Corporate awareness

KYC

Leading sales force

Audit

ATM skimming

Economy and its influence in the banking

sector

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