Ramp Agent Food Service

Francisco Cosio

303-***-**** *******@*******.*** 301 Washington St. Vallejo, CA

WORK EXPERIENCE

United Airlines 10/2014 - Current

System Coordinator / Ramp Agent, Part time, San Francisco CA

•IT clerk in charge of managing all networking logistics for the food service building in Denver International Airport.

•Maintain and produce United Airlines database for 500+ flights daily using Kitchen Management software which pertains to the internal configuration of United mainline and Express flights.

•Interact with outside vendors and contractors to facilitate the building installation of bringing United Airlines catering building online for daily service.

•Maintained end user support for 500 employees with walkthrough and logistics on United Airlines platforms.

Maintain MDF, IDF within the Network Lan room which utilized copper and fiber optic when bringing devices online.

Convergent 06/2017 – 07/2021

Systems Engineer, Denver, CO

•Configured networking for access control and camera installation.

•Followed Cat 6 networking protocol, networking, and data port access.

•Security onsite configuration within LAN rooms, MDF and IDF,

SkyWest Airlines 04/2007 – 09/2014

Ramp Agent, Denver, CO

•Ramp leader providing on time service while supervising employees for various gates. • Fostered and maintained strong peer relationships through shadowing and feedback

•Safety officer for 35 gates at Denver International Airport.

•Communicate with Ramp Agents daily to accomplish safety tasks and procedures.

Cricket Wireless 05/2010 – 12/2010

UNIX Systems Integration Engineer (Contractor), Denver, CO

•Took ownership of the application components to support remote access including remote control tools for Virtual Networking Computing (VNC) - VNC and Remote Desktop.

•remote control, for IBM Blade Center, hardware command line.

•Resolved core customer issues through the analysis through remote access.

•Road warrior in multiple states.

EDUCATION

Colorado Technical University - Denver, CO 02/2022

Bachelor of Science in Information Technology specialized in Computer Science Security

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