SONJA R. WINTERS

Awarded Employee of the Quarter for Efficiency

Dallas, TX ad4dcr@r.postjobfree.com (C) 469-***-**** Target: OPERATIONS MANAGEMENT / OPERATIONAL LEADERSHIP Ambitious and versatile self-starter with proven success driving operational efficiency across industries in varied settings, including transportation, warehousing, manufacturing, and healthcare. Reliable and flexible with a “can do” attitude, quickly adapts to change and promotes a collaborative team environment. Empathetic with excellent interpersonal skills, communicates effectively at all levels. Strong work ethic and integrity, committed to advancing business initiatives. CORE COMPETENCIES

Operations / 5S Kaizen Principles

Internal / External Customer Service

Motivational Team Leadership

Analysis & Decision-Making

Collaboration & Team Building

Driving Increased Productivity

Optimizing Workplace Safety

Policies & Procedures Compliance

Superb Attention to Detail

Creative Problem Resolution

Organization & Prioritization

Finance / Accounts Payable

KEY STRENGTHS

Leveraging excellent planning and organizational skills to streamline daily activities, logistics, and processes for increased operational efficiency and productivity.

Performing cross-functional tasks to improve operations in support of company and department objectives.

Communicating effectively with customers to identify specific needs, provide exceptional service, and increase overall satisfaction and retention.

Employing strong financial acumen (Bachelor’s in Finance) to perform basic accounting functions.

Thriving in both collaborative and self-directed environments, without supervision.

Remaining persistent despite obstacles and adjusting to organizational change with a positive attitude.

Technical Proficiencies: Microsoft (Word, Excel, PowerPoint, Access), Systems Applications and Products (SAP), Great Plains Accounting Software, AS/400, J.D. Edwards Batch Builder, and Collector Tool. EXPERIENCE & RESULTS

UNIVAR SOLUTIONS, Dallas, TX 2021-Present

Global partner to suppliers and customers for the distribution of chemicals. Operations Coordinator

Promote operational efficiency through the coordination of inventory workflow, including daily shuttle loads and 3PL products. Ensure availability of 3PL inventory.

Research and resolve issues with inventory discrepancies and incorrect deliveries, and follow up on receipt errors.

Complete wide-ranging tasks to optimize business outcomes, such as handling vendor material returns, completing freight claims, tracking totes, following up on back orders, and handling cycle counts.

Track damaged/quarantined materials and aged inventory in compliance with standard operating procedures.

Update SAP promptly to ensure access to accurate data for reporting and decision-making.

Follow up on back orders and handle cycle counts.

Maintain BASF consigned products.

Key Contributions:

Identified opportunities to more effectively complete daily tasks for increased productivity.

Advanced operational goals and objectives by collaborating with cross-functional teams, such as coordination with purchasing on aged inventory.

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AVERITT EXPRESS, Grand Prairie, TX 2020-2021

Freight transportation and supply chain service provider. Freight Clerk

Facilitated dispatch and load assignments on the dock in collaboration with team members.

Communicated with customers to address varied requests, ensuring updated knowledge of policies and services. Responded to inquiries using a professional tone and quickly resolved issues that arose.

Tracked the movement of freight shipments and supported efforts to ensure on-time arrival.

Performed various administrative tasks, such as data entry and required reporting. Entered information into the system with attention to detail to ensure accuracy. Key Contribution:

Enhanced operational efficiency by assisting in the prompt coordination of freight shipments. DAP PRODUCTS, INC, Dallas, TX 2016-2020

Manufacturer of sealants, coatings, and chemicals. Warehouse Associate / Receiver

Achieved daily operational goals by executing inventory, processing orders, providing quality customer service, and completing warehousing tasks. Ensured alignment with DAP quality standards, policies, procedures, and regulations.

Boosted efficiency while loading, unloading, shipping, receiving, staging, storing, and pulling products to meet productivity targets. Cultivated a collaborative and positive team environment during all interactions.

Ensured accuracy of packing lists, BOL, and SAP data. Promptly reported discrepancies and OS&D issues.

Maintained accurate inventory daily through auditing, review of SAP reports (cycle counts), and the RF process.

Supported safety objectives as a Safety Committee member and CPR Certified First Responder. Key Contributions:

Excelled in a multifunctional role by maintaining in-depth knowledge of all warehouse functions.

Identified opportunities to improve processes and maximize internal and external customer satisfaction.

Utilized knowledge of inventory management, materials handling, and forklift operations to optimize safety and efficiency. Consistently demonstrated strong problem-solving abilities. MCKESSON, Grapevine, TX 2012-2016

Healthcare information technology, medical-surgical supplies, and pharmaceuticals distributor. Batch Builder

Drove order efficiency and accuracy by reviewing and setting up routes in Batch Builder software; confirmed all order packages were sent simultaneously and on the same route to prevent duplicate shipping.

Championed safety goals, ensuring Hazmat materials were marked for shipping with proper documentation.

Fostered team collaboration during all interactions, such as communications regarding changes and order status, and while distributing orders to warehouse personnel.

Willingly assisted with pulling orders during warehouse staffing shortages. Key Contributions:

Awarded Employee of the Quarter for helping reduce the turnaround rate for issuance of customer account credits.

Chosen to serve as assistant to the 3rd Shift Supervisor as a result of hard work and proven integrity. Worked as night shift lead during the absence of key personnel, providing team guidance and direction as needed. EDUCATION & CERTIFICATION

Bachelor of Applied Science in Finance, Davenport University, Grand Rapids, MI Associate of Applied Science in Pharmacy Technology, Baker College, Auburn Hills, MI CPR and First-Aid Certification, DAP Products, Dallas, TX PROFESSIONAL DEVELOPMENT

Certificate of Achievement

RCRA Hazardous Waste Management Training Program

Lion Technology, Waxahachie, TX

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