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Staff Accountant Customer Relations

Location:
Alexandria, VA, 22334
Posted:
March 15, 2024

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Resume:

General Information

Hannah Rogers-Wright

***** ********* **.

Laurel MD 20707

301-***-****

ad4dcp@r.postjobfree.com

Background

Results-oriented Accounting Professional highly skilled in developing and executing strategic initiatives and planning through implementing extensive communication process improvements, planning, and tracking initiatives. Energetic and goal oriented with a genuine passion for finance, contract, and business management, with a well-rounded background in supporting a progressive organization in optimizing performance. Effectively manages multiple priorities with poise, and confidence, while performing under pressure in a fast-paced environment.

Soft Skills

● Leadership/ team building ● Critical thinking ● Communication

● Detail oriented ● Reconciliation ● Project/Revenue/Budget

● Forecasting ● Receivables Amortization ● Payment Processing

● Customer relations ● Internal/External Audit ● Motivator/ mentor

Experience

CoStar Group / Cash Applications Specialist

November 2020 -December 2023

●Assist with daily account reconciliations.

● Perform daily reconciliations between all payment channels and process correcting entries as required.

●Identify and solve root cause(s) driving unapplied cash on account.

●Run month end close routines within Oracle Financials

●Provide documentation for credit card chargebacks in a timely manner.

● Provide external auditors with required audit documents.

● Communicate with different departments and process all credits for various brands and ensure clients’ accounts are applied correctly.

●Spearhead the accurate and timely preparation of journal entries for intercompany transfers, ensuring compliance with accounting principles and company policies.

HMS Host Corporation / Staff Accountant - Sublease

August 2007 - November 2020, Bethesda MD

●Interpret legal contracts and work closely with Legal, Developers, Controllers, and Leadership.

●Review subtenant-agreements and amendment requests for fixed or variable rent obligation.

● Monitor the amortization schedule for each note receivable and their annual rate.

●Calculate monthly, all fees due to HMS Host as specified in each subtenant contract.

●Performs account reconciliation, follow-up on discrepancies and escalate issues.

●Prepare, analyze, and distribute annual audit report for each subtenant.

●Ensure each subtenant’s concept is set up in Horizon and submit their monthly sales reports timely.

● Calculate monthly rents and fees due HMSHost per contract specifications.

●Reconcile P&L for field operations.

●Oversees the integrity of the system for contractual updates and maintenance.

● Assist in period close journal entries and income adjustment.

●Prepare invoices, financial reports, accruals, for each period. Assists staff in problem solving, audit and reserve accounts analysis.

● Oversees activities related to assigned contracts including payment processing, expense calculation and recording income booking.

●Handles inquiries from internal and external customers.

HMS Host Corporation / Accounts Payable Analyst

November 2004 - August 2007, Bethesda MD

● Coded and processed invoices using RMS (Retail Management System)

●Reconciled invoices

● Processed expenses for payment

● Resolved vendor and inter-departmental issues.

●Monitored accounts to verify activity and balances.

●Prepared journal entries for period close

● Assisted lead analyst in coordinating work teams to impact invoice payments timely and effectively.

● Provided testing for upgrades in PeopleSoft.

● Communicated daily with field operations, and vendors to assist and resolve A/P issues.

Riggs Bank / Branch Operations Assistant

2001 - 2004, Washington DC

●Responsible for Branch Operations

● Monitored referral goals for teller staff.

●Ensured compliance with objectives, policies, and procedures for banking center practices and operations.

●Worked with banking center managers to evaluate the performance of sales and service associates.

●Developed relationships with key partners in sales and service, operations, customer experience, training and HR.

Education

University of Maryland Global Campus / Msc. Accounting & Finance Management

May 2011, College Park MD

Strayer University / Bsc. Accounting

May 2007, Washington DC

Software Skills

● Microsoft NAV Dynamics ● Oracle Financials ●PeopleSoft

● Horizon 10.0 ● Business Objects ● Law Trac

● Exceptional communication



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