Senior management
Resume:
Robert L. Winn
Tacoma, WA *****
Anchorage, AK **504
ad4dao@r.postjobfree.com
Profile
Highly capable, results-oriented with a proven record of success managing all aspects of business management, from concept development through execution. A natural leader, skilled at planning and applying innovative strategies to build and grow business. Adept at implementing business initiatives that enhance operational and bottom-line performance. Excellent communicator, skillful negotiator and effective liaison, adept at analyzing and conveying complex information and developing alliances with staff, customers and industry professionals at all levels. Additional expertise in event planning and concert production, market research and development, staff training and development.
On a personal note, in 1998 my father was diagnosed with dementia, so I decided to return to my childhood home of Tacoma Washington to spend his final years with him. He has since passed away and we finally completed probate in July of last year, so it is time for me to return home to Alaska.
Professional Experience
Senior Shift Manager, Emerald Queen Casino
Emerald Queen Casino – Tacoma, WA
June 2021 – Present
•Oversee all operational aspects of 10 food outlets including 1 buffet, 4 restaurants, 2 delicatessens, 2 coffee shops and the sportsbook bar grill
•Catering to 2 hotels and a banquet facility casino events
• All other task as assigned by the Director of Food and Beverage
Resident District Manager, Compass-USA
Ilani Casino – Ridgefield, WA
March 2020 – October 2020
•Closed and reopen all units in this time of COVID-19
• 5 Unit Food Court including Proudly Serving Starbucks, Italia, Chef Jet, Taco Cantina, Smash Burger
•Increase market sales by over 25% while decrease labor by 0ver 20%
•Casino Catering
•Team Dining Facility
Shift Manager
Emerald Queen Casino – Tacoma, WA
June 2019 – March 2020
•Oversees 7 food outlets including 2 buffets, 2 restaurants and 3 delicatessens
•Catering casino events
• Catering events up to 1000
President
Winning Strategies - Anchorage, AK & Tacoma, WA
October 2012 – June 2019
•Business consulting company specializing in hospitality properties
•Dissect and evaluate businesses from multiple perspectives
•Work with teams of up to 150 and annual sales of up to $4.5 million
•Work contracts with Resorts, Hotels, Restaurants and Bars within south central Alaska and western Washington
•Most recently working for a multi-unit brewpub concept in western Washington as they rebrand and expand operations
•Added a real estate license to the consulting company
Vice President/ General Manager
La Mex Restaurants - Anchorage, AK
October 2011 - October 2012
•Responsible for all operational aspects of this iconic Alaskan Mexican Restaurant Group featuring 2 restaurants, catering and a tortilla manufacturing center
•$3.5 million in annual sales
•The first challenge was to control cost followed by increasing sales.
•In the first year we showed double digit growth while keeping expenses below previous year totals
•Increased revenues and kept spending below previous year levels, putting more dollars to the bottom line
•Hired to fill in for the owner while they dealt with some medical issues when the issues were resolved the owner returned
General Manager
Blues Central/Chef's Inn - Anchorage, AK
September 2007 - October 2011
•Returned to Blues Central/Chef’s Inn to help facilitate a sale of the business
•Led a team of 16 employees
•$2 million in annual sales
•Responsible for all aspects of the business
•Business showed consistent positive sales growth for 4 consecutive years
•Grew the business 14.8% overall
•Fiscal year 2008 the growth was 21.1%
•Reduced food and liquor cost which increased profitability
Production Manager Food Services
NANA Management Services under contract to the Alaska Native Medical Center
December 2006 - August 2007
•Developed and installed the At Your Request full-service dining program to the patient services at this 150-bed hospital Federal Hospital
•Created training modules and trained all positions for our new style of service
•Responsible for all food production patient services/relations, 200 seat cafeteria, catering department, food cart and remote location
Managing Partner
Mother Lode, LLC, DBA North Slope Restaurant and Saloon & North Slope Productions
December 2003 - March 2006
•Developed concepts
•Prepared documentation and secured the necessary loans to fulfill the multitude of licensing and permit requirements to open concepts ultimately establishing the business in Eagle River
•$2 million in annual sales
General Manager
Blues Central/Chef's Inn - Anchorage, AK
June 1999 - December 2003
•I was responsible for all aspects of the business for this Anchorage landmark
•Led a team of 22, and up to 150 during special events
•Voted best nightclub in Anchorage by both The Press and the Anchorage Daily News
•Responsible for all, customer relations, accounting A/P and A/R, marketing, public relations and media purchases, booking of entertainment, menu creation and all operational aspects of the business
General Manager
Stuart Anderson’s Cattle Company Restaurant - Anchorage, AK
(part of Stuart Anderson’s Black Angus Restaurants)
March 1997 - November 1998
•Day to day operations
•Led a team of this 100 employee
•$3.5 million in annual sales
•Took this restaurant to the #1 grossing restaurant in this company of 101 restaurants
•Forecasting and budgeting
•Interviewed, hired, trained and developed team
General Manager
The Boat House Grill, Les Davis Pier, Owen Beach Concessions & Metro Parks Catering - Tacoma, WA (Metropolitan Park District of Tacoma 4702 S. 19th St)
May 1995 - March 1997
•Responsible for food services including catering to all Metro Park facilities and personally added the requirement of first refusal to any event rental at District facilities
•$3 million in annual sales
•These all included the appropriate financial analysis, budget projections and actuals, negotiating all contracts
(labor, purchasing, catering) working with and presentations to food service staff, administrative and Board of Directors for these publicly held facilities
Education
University of Washington - Seattle, WA
Central Washington University - Ellensburg, WA
• Business Administration, Marketing, Public Relations and Political Science
Certifications
SERV Safe Food Protection Manager Instructor/Proctor
SERV Safe Food Protection Manager
TAP Training for Alcohol Professionals
Robert Lorin Winn
To the Selection Committee,
This letter is intended to serve as an introduction. I, Robert Lorin Winn (Bob), would like to express my formal interest your position.
I believe your opening is a perfect fit for the unique skill set. With more than 30 years of management & operational experience. I am a senior manager at the Emerald Queen Casino, one of Washington state’s largest casinos. I am responsible for 10 food service units with annual sales of over $30 million. My background includes many years of operating or owning some of the best restaurants/night clubs in the market, whether they were in western Washington or Anchorage Alaska. I also have an extensive background working with government, NGOs and other specialty groups. I have a strong and successful background in marketing and sales. I have been a small business owner operator, general manager for large corporations and individual entrepreneurs, a territory manager with multiple locations and experienced with municipal, state and federal government partnerships. I have been the general manager of many different restaurant concepts from fine dining to fast casual. Be it in a sole proprietorship, large corporation or nightclub/entertainment venue. I have also owned and consulted on brewpub and brewery operations. One of my more interesting experiences was operating businesses within a governmental body overseen by a publicly elected board of directors.
It is my proven track record of positive growth year after year and my ability to control cost that speaks to my focus. I have also excelled at high volume food & liquor sales with large staffs of over 250. I pride myself on team development and my ability to work with a diverse staff. Even in the toughest of employee situations, termination, I have the employees thanking me for the opportunity and understanding that their actions dictated my actions. On the operations side, I have lived up to the highest of standards from the FDA food code to the local health department and even the Federal Joint Commission on Hospital Standards (JACO). I am a certified National Restaurant Association ServSafe Manager and a past instructor/proctor, teaching classes every month for the restaurant association, Cicerone Certified Beer Server and I am MAST and TIPS (Alcohol Service) certified.
My experience in the hospitality industry has allowed me to interact with thousands and thousands of people per year. This interaction has brought out the advocate in me, I have been a successful advocate for my children’s school, Chester Valley Elementary. As President of the PTA and “Bonds Yes” committee member, I was able to help secure the funding to renovate the school. Currently, I am part of a 40 member ABC (Alcohol Beverage Control) Board stakeholders group featuring members of law enforcement, health, mental health and the hospitality industry. I am active at all levels of government including the Anchorage Assembly, the state Legislature, the Governor’s office and the federal delegation. At this time, I am on the board of the Alaska Hospitality Retailers, a hospitality organization representing Full Service Restaurants, Hotels, Clubs, Coffee Shops, Retailers, and Fast Food Restaurants. I am Past President of both Anchorage CHARR(Alaska Hotel Cabaret and Restaurant Retailers), a trade organization representing the hospitality industry and Chester Valley elementary PTA. I make at least one trip to Juneau, Alaska during each year for the legislative session to advocate on behalf many different groups and organizations.
Additionally, I have done event & concert promotion and production; examples: Blues on the Green Festival 2-10, Bye Bye Bullies, Alaska to Louisiana a benefit from the Heart, Eagle River Bear Paw Festival, Taste of Tacoma, Zoobilee, KZOK Listener Appreciation Parties, KMPS Listener Appreciation Concerts, and Covington Days. These events range from hundreds to tens of thousands of people.
I am most proud of my ability to use my unique skill set to show positive growth and cost controlling then communicate this information, while developing a team around me that excels in all aspects of our operation. I believe these skills and my varied background would be a powerful asset to you and your team. I would relish the opportunity to work with your team during these times of financial instability with the Covid-19 issues and disposable income becoming less and less, it is important to maximize the economic potential of each opportunity as we move forward in our mission.
Sincerely,
Bob Winn
ad4dao@r.postjobfree.com
It has been brought to my attention that if you google Bob Winn or Bob Winn Alaska an Anchorage Daily News story comes up about a bar owner being arrested, the story is not about me. I was the Vice-President of the restaurant association, so their statement came from me. That is why my name is in the story.
Thank you again
Bob Winn
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