Raj Kumar Rahella

*** ******* ******* **

Calgary, AB, T2Y 0T4 Canada

1-403-***-****

ad4daj@r.postjobfree.com

CAREER OBJECTIVE

I would like an opportunity within your organization to enhance my knowledge, skills and abilities which would encourage personal and professional growth. Recognized for exceptional ability to create trust and build lasting relationships, possessing strong interpersonal, communication skills with the ability to relate well with individuals at all levels. Exceptionally well organized, self-motivated and highly proactive individual with a demonstrated ability to multitask, prioritize and work effectively under pressure.

PERSONAL SKILLS

Motivated, determined, multitasking and hardworking with keen judgment and record of integrity and dependability. Excellent analytical and problem solving abilities. Proficient data entry skills. Strong understanding of alphanumeric filing Agenda and Event Coordination. Document Creation and Maintenance. Strong leadership and interpersonal skills. Exceptional enthusiasm, perseverance, self-motivated, adaptable and a great team player.

COMPUTER SKILLS

Language/Scripts : C++, Java, JavaScript, HTML. Software/Applications: MS Office, 2000, XP, 7, 10, MS Word, MS Access, MS Excel, MS FrontPage, UNIX, Sage, AS400 Novell 2.15, Novell 3.5. Outlook, Oracle, SAP, CRM, Lotus Notes, MERX.

ASSETS

Experience with Procurement and Purchasing, Vender Management, Reporting and Analysis, Buyer, CRM, SAP, Crystal Reports, Oracle, Sage MERX, Drupal and SharePoint. Possess energy industry knowledge and procurement experience in public and private sector. Proficiently worked with Cars, SAM, Oscar 2, Asset Manager and IBM Support.

PROFESSIONAL EXPERIENCE

Bell Canada Toronto/Calgary, Canada

Business Analyst Aug 2021 – April 2023

Support Funds Managers in maintaining strong relationships with key stakeholders, organizations

Supporting software license management tools and work with various stakeholders to identify and resolve reporting issues

Work with a different business units and teams to select competitive suppliers, through the elaboration of strategies

Translating business requirements into specifications that will be used to implement the required reports and dashboards, created from potentially multiple data sources

Conduct regular reviews on various portals for user administration

Creating and updating process documents for support

Understanding and supporting software license management tools and work with various stakeholders to identify and resolve reporting issues

Using CATS/SAP for Validate all employee time entry on a monthly basis

Ensure data integrity through data entry, gathering, and analysis

Rogers Communications Canada Inc. Toronto, ON Canada

Vendor Manager/Business Analyst Aug 2017 – Jan 2021

Assist in tracking, consolidating and reporting on Operating Budget for Maintenance and Support for Enterprise Network Management.

Assist in tracking, consolidating and reporting on Network Capital Budget for Enterprise Network Management.

Identified and evaluated number of suppliers used by Internal Business Units resulting in a 30% reduction of supplier's.

Managed a $5-50M annual cost of product spend and reported capital budget plan vs. actual to executive teams.

Extensive knowledge in SAP, Oracle and Sourcing tools.

Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources on a regular and ad-hoc basis.

Obtain and analyze spend for monthly forecasts and submit to Finance.

Responsible for analytics and reporting within Vendor and Procurement management.

Analyze YOY costs and identify cost reductions or over-runs.

Liaise with Finance on a regular basis to ensure the Operating costs are in line.

Manage Vendor HW/SW Maintenance Support Contracts for Enterprise Network Elements.

Negotiate Vendor support contract renewals for Enterprise Network Elements.

Manage Vendor SLA’s, Liaise with SMC's for required HW/SW support based on Network Elements.

Liaise with Procurement regarding MSA’s, SOW’s, and Service Maintenance Schedules for new and existing Vendor contracts.

Obtain and analyze Vendor Forecasts and obtain Internal Department’s final confirmation.

Issue Purchase Requisitions and complete online receiving.

Co-ordinate and work with Procurement to address any Vendor issues/concerns with PO’s.

Maintain Master HW/SW Maintenance & Support file up to date and accurate at all times.

Maintaining tracking sheet for all contracts, including start and end dates, pricing, and variances

Work closely with finance to ensure that team reporting matches Finance reports.

Annually having Vendor performance scoring to stay on track with clear expectations in picking the right Vendors.

Scheduling the regular checkup meetings with Vendors to keep track on expectations/deliverables.

Laying out the clear expectations by having all the clauses binded into contracts that could make the business relationship long term or short term.

Control the process of due diligence for high risk Vendors i.e. performing more frequent reporting and monitoring on high risk Vendors.

Updating the executive teams and stake holders on any changes about high risk vendors on risk assessments.

Four Seasons Hotels and Resorts Toronto, ON Canada

Procurement Specialist/Buyer Jan 2017 – May 2017

Assisting Procurement Manager with all supplier follow-up (SLA’s, pricing, deliveries, etc.)

Manage third party risk assessments process to ensure risk transparency and business acceptance and contractual obligations.

Transmitting and prioritizing approved purchase orders and supporting documents to supplier

Reviewing planned orders, create requisitions for purchased items, and manage approval process

Assisting with preparation (acquisition of samples) and presentation of product for review

Preparing Requests for offer, quotes and proposals (RFQ, RFO & RFP) as directed and negotiate Master Service agreement (MSA)

Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources on a regular and ad-hoc basis Manage specified Governance risk and compliance projects from inception to completion

Propose procurement strategies for equipment, materials and services, seeking to aggregate value, supply guarantee and innovation

Work with a different business units and teams to select competitive suppliers, through the elaboration of strategies

Prepare and conduct sourcing and negotiations. Recommend agreements, participate on multifunction teams to execute the purchase of strategic categories to meet internal customers' needs (quality, terms etc.), specifications improvement, testing of new materials and their post-acquisition performance by application

Support the development and implementation of procurement policies and procedures

Independent Electricity System Operator (IESO) - Formerly-Ontario Power Authority (OPA) Toronto, ON Canada

Contract Specialist/Procurement Analyst/Buyer March 2015- Jun 2016 / May 2013 – April 2014

Track and monitor funded projects, maintaining an appropriate level of contact with current funding contract holders, monitoring deadlines and deliverables and providing trouble-shooting and problem-solving assistance as required

Process and intake new applications to the Support Programs - Reviewing applications from beginning to end ensuring compliance have been met

Manage specified Governance risk and compliance projects from inception to completion

Negotiating MSA - vendor pricing and payment terms for all goods and services related to current and future business operations.

Track and analyze program data as it relates to the programs on a standalone basis and as it relates to other IESO Programs and work accordingly with SLA’s

Assist with the updating program materials and marketing efforts on an ongoing basis

Facilitate fund disbursements and monitor and track payments

Preparing Requests for offer, quotes and proposals (RFQ, RFO & RFP) as directed and negotiate Master Service agreement (MSA)

Support Funds Managers in maintaining strong relationships with key stakeholders, organizations

Post Procurement Documents on electronic e-tendering systems and OPA website.

Collection of RFX docs and evaluations from team when evaluation has been completed- ensuring these are captured in the Contract Management System.

Ensure timely resolution to internal and external client requests. In addition, managed procurement Intranet site and CRM System.

Administer Feed-in-Tariff (FIT) Contract and Procurement emails on regular basis.

Compare data with source documents, or re-enter data in verification format to detect errors.

Worked with procurement principles, sales tax, custom procedures and related laws. In addition, obtained strong knowledge of SAP & supply chain methodologies.

Liaise with intake to ensure documents are sent to supplier and hard copies are filed/archived as per CM practices.

Assist Contact managers with scheduling calendars, meetings, confirming agendas, assistance with travel and booking as needed.

Administered large scale projects and ad hoc projects worth 500K and above.

Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

Miller Thompson LLP Toronto, ON Canada

Business Analyst May 2014 – February2015

Identifying, gathering and manipulating data from other/external sources and importing the data into the CRM as part of Data Change Management (DCM) protocols.

Overseeing the integrity of the CRM, ensuring duplicates are kept to a minimum, data is consistent and features are properly utilized.

Ensuring all contact information is used in all firm communications in compliance with privacy and anti-spam legislation, and in support of the firm’s internal policies around safeguarding personal information.

Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

Interpret data, analyze results using statistical techniques and provide ongoing reports

Translating business requirements into specifications that will be used to implement the required reports and dashboards, created from potentially multiple data sources

Second Harvest Toronto, ON Canada

Senior Administrative Coordinator Jan 2013 – May2013

Compile, sort and verify the accuracy of data before it is entered.

Compare data with source documents, or re-enter data in verification format to detect errors.

Locate and correct data entry errors, or report them to supervisors.

Maintain logs of activities and completed work.

Proficiently worked with Non-profit software Sage.

Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.

Ally Credit Canada Limited – Royal Bank of Canada (RBC) Toronto, ON Canada

Contract Specialist – Finance July 2012 – Dec 2012

Evaluate and process credit and loan applications.

Compile copies of loan applicant’s credit histories, corporate financial statements, and other financial information.

Review loan agreements to ensure that they are complete and accurate according to policies.

Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.

Correspond with insured or agent to obtain information or inform them account status or changes.

Organize and work with detailed office or warehouse records, maintaining files for each policy holder, including policies that are to be reinstated or cancelled.

Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies. Prepare insurance claim forms or related documents and review them for completeness.

Toronto District School Board (TDSB) Toronto, ON Canada

Senior Administrative Coordinator – Transportation Department Jan-April 2011 – Jan-Jun 2012

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Answer telephones, direct calls, and take messages. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

Proficiently worked with TRACS and Outlook.

Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

Review files, records, and other documents to obtain information to respond to requests.

Process and prepare documents, such as business or government forms and expense reports.

SNC Lavalin Toronto, ON Canada

Procurement Administrator/Jr. Buyer – Contracts Management and Procurement Nov 2011 – Jul 2012

Preparing Requests for offer, quotes and proposals (RFQ, RFO & RFP) as directed and negotiate Master Service agreement (MSA)

Transmitting and prioritizing approved purchase orders and supporting documents to supplier

Managed wireless services including software and hardware contracts (SLA’s) as well as negotiating with suppliers across North America.

Prepared, negotiated and administrated contracts to ensure the supply of services for business continuity at the lowest total cost of ownership possible.

Modify existing databases and database management systems or direct programmers and analysts to make changes.

Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.

Approve, schedule, plan, and supervise the installation and testing of new products and improvements to computer systems such as the installation of new databases.

Develop standards and guidelines to guide the use and acquisition of software and to protect vulnerable information.

Develop data model describing data elements and how they are used, following procedures and using pen, template or computer software. Responsible for receiving and asset tagging, asset management system entry and communicating to all telecom providers.

Responsible for all requests from internal and external offices across Canada pertaining to a variety of mobile phones.

Centric Health Toronto, ON Canada

Administrative Assistant – Finance Services Feb 2011 – Nov 2011

Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

Locate and attach appropriate files to incoming correspondence requiring replies.

Complete forms in accordance with company procedures.

Dealing with Accounts Receivable and Payable related to Ministry of Health

Interacted and provided assistance to individuals from different socioeconomic and cultural backgrounds.

Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.

Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports. Worked proficiently with Personal Billing Assistant (PBA) software.

Davis and Henderson Toronto, ON Canada

HR/Administrative Assistant – Human Resources July 2010 – Jan 2011

Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

Gather personnel records from other departments or employees.

Examine employee files to answer inquiries and provide information for personnel actions.

Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.

Perform general office duties such as typing, operating office machines, and sorting mail.

Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.

Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.

York University Toronto, ON Canada

Administrative Assistant – Registrar’s office and TTC (Toronto Transit Commission) Sep 2006 – Sep 2011

Keep records of student interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Collect and disburse funds from cash accounts, and keep records of collections and disbursements.

Establish work procedures or schedules and keep track of the daily work of clerical staff.

Formatting and checking course outlines and printing them up for classes.

Demonstrated excellent organizing skills required in performing mail-room duties such as distributing mails, student Government documents such as OSAP loans while maintaining the confidentiality clause.

Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Review and update credit and loan files.

Review loan agreements to ensure that they are complete and accurate according to policy.

EDUCATION

YORK UNIVERSITY Toronto, ON Canada

Bachelor of Arts in Business Economics 2012

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