Tel: 900-***-****

E-mail: ad4d8p@r.postjobfree.com

Sushant Kamble

Citizenship: Indian Date of birth: 13 May 1988

Fla No. 206, Plot No.283, Shri Sai Ganesh CHS, Jawahar Nagar, Road No. 3, Goregaon (W), Mumbai 400104.

I wish to work for an organization where I can learn and utilize my knowledge along with my management skills. I believe in effective utilization of time with a focused mind which results into high efficiency. I’m always open to new ideas and I like to work with every one as a team.

Education

Class / Grade

2022-23 Bachelor of Commerce

Dnyanwardhini Charitable Trusts Arts & Commerce College

Maharashtra Board, India

2006-07 Higher Secondary Certificate

Sanskardham College, Maharashtra Board, India

2003-04 Secondary School Certificate

Vidyavardhini Vidyamandir School, Maharashtra Board, India

Pass

Pass

Pass

Team Leadership,

Mentoring / Coaching

Team Building

Time Management

Business Retention and growth

Inventory Management

Managing Cash / Credit/ Collections

Managing Pricing / Discounts

Scheduling

Sales Training

Sales Team Management

Working Within Deadlines

Warehouse Management

Operations Management

Measuring / Improving Customer Service Levels

Knowledge of Computers (MS-CIT, Word Excel, Power Point etc.)

Product Knowledge, Organization, Analyzing Information

Both verbal and written communication, Reporting Skills

Process Management

Customer Focus Approach

Negotiating and Consulting Skills

Multi-tasking etc.

OLX Autos India: 1st September 2019 – 24th November 2023 (Senior Warehousing and Delivery SPOC)

Key Responsibilities: -

Managing Vehicle Delivery with proper documentation of Procured Vehicle.

Handle a team of Drivers for Delivery, documentation executive and Inspection engineer.

Negotiate and tie up with the vendors for Refurbishment and RTO work.

Managing day to day activities at yard.

Working with a team to achieve maximum work efficiency.

Developing and maintaining good relationships with customers and Channel partners to establish a good brand image of the company.

Work with senior management and legal team to get the complicated cases resolved at earliest for smooth business operation.

Handling the various business expenses for the city within a specified budget and trying to minimize the expenses.

Maintain the MIS on a daily basis to track the business transaction and provide the same to the management whenever it is required to take corrective decisions.

Shaman Cars Pvt. Ltd. (Volkswagan): 8th January 2018 – 31st May 2018 (Delivery Coordinator)

Key Responsibilities: -

Provide support in pick-up and delivery of products according to customer orders.

Plan and coordinate product delivery activities to ensure accurate and timely deliveries to customers.

Obtain customer orders for product deliveries including product style, color, delivery date, address, and phone number.

Contact customers to confirm delivery date and address.

Respond to delivery related inquiries and concerns from customers. Make last-minute order adjustments as requested by customers.

Notify customers about any delivery delays in advance.

Schedule deliveries and prepare delivery documentations

Process driver payrolls and review driver paperwork for shipments.

Work in compliance with federal and state regulations.

Provide outstanding services and ensure customer satisfaction.

Track the status of product deliveries and resolve any issues promptly.

Ensure that products are properly transported to avoid any accidents and damages

S. K. Wheels Pvt. Ltd. (Maruti Suzuki): 19th May 2015 – 6th January 2018 (Delivery Coordinator)

Key Responsibilities: -

Provide support in pick-up and delivery of products according to customer orders.

Plan and coordinate product delivery activities to ensure accurate and timely deliveries to customers.

Obtain customer orders for product deliveries including product style, color, delivery date, address, and phone number.

Contact customers to confirm delivery date and address.

Respond to delivery related inquiries and concerns from customers. Make last-minute order adjustments as requested by customers.

Notify customers about any delivery delays in advance.

Schedule deliveries and prepare delivery documentations

Process driver payrolls and review driver paperwork for shipments.

Work in compliance with federal and state regulations.

Provide outstanding services and ensure customer satisfaction.

Track the status of product deliveries and resolve any issues promptly.

Ensure that products are properly transported to avoid any accidents and damages

Shreenath Motors Pvt. Ltd. (Hyundai): 2nd January 2015– 16th May 2015 (Delivery Coordinator)

Key Responsibilities: -

Provide support in pick-up and delivery of products according to customer orders.

Plan and coordinate product delivery activities to ensure accurate and timely deliveries to customers.

Obtain customer orders for product deliveries including product style, color, delivery date, address, and phone number.

Contact customers to confirm delivery date and address.

Respond to delivery related inquiries and concerns from customers.

Make last-minute order adjustments as requested by customers.

Notify customers about any delivery delays in advance.

Schedule deliveries and prepare delivery documentations

Process driver payrolls and review driver paperwork for shipments.

Work in compliance with federal and state regulations.

Provide outstanding services and ensure customer satisfaction.

Track the status of product deliveries and resolve any issues promptly.\

Ensure that products are properly transported to avoid any accidents and damages.

Gen-Next Motors Pvt. Ltd. (RENAULT): 22nd October 2012– 6th November 2014 (Delivery Coordinator)

Key Responsibilities: -

Provide support in pick-up and delivery of products according to customer orders.

Plan and coordinate product delivery activities to ensure accurate and timely deliveries to customers.

Obtain customer orders for product deliveries including product style, color, delivery date, address, and phone number.

Contact customers to confirm delivery date and address.

Respond to delivery related inquiries and concerns from customers. Make last-minute order adjustments as requested by customers

Notify customers about any delivery delays in advance.

Schedule deliveries and prepare delivery documentations

Process driver payrolls and review driver paperwork for shipments.

Work in compliance with federal and state regulations.

Provide outstanding services and ensure customer satisfaction.

Track the status of product deliveries and resolve any issues promptly.

Ensure that products are properly transported to avoid any accidents and damages.

INTELENET GLOBAL SERVICES Pvt. Ltd. (Vodafone): 26th Feb 2009 - 2nd Sept 2009 (Customer Care

executive)

Key Responsibilities: -

Prepares for customer inquiries by studying products, services and customer service processes.

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses

Gathering and researching information; assembling and forwarding information Verifying customer's understanding of information and answer.

Records customer inquiries by documenting inquiry and response in customers' accounts.

Improves quality service by recommending improved processes; identifying new product and service applications.

Updates job knowledge by participating in educational opportunities.

Accomplishes customer service and organization mission by completing related results as needed.

TELE- ACCESS Pvt. Ltd. (Airtel): 2nd July 2007 – 21st January 2009 (Customer Service Associate)

Key Responsibilities: -

Prepares for customer inquiries by studying products, services and customer service processes.

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses

Gathering and researching information; assembling and forwarding information Verifying customer's understanding of information and answer.

Records customer inquiries by documenting inquiry and response in customers' accounts.

Improves quality service by recommending improved processes; identifying new product and service applications.

Updates job knowledge by participating in educational opportunities.

Accomplishes customer service and organization mission by completing related results as needed.

Personal Details

Languages Known: Marathi, Hindi and English

Place of Birth: Mumbai

Gender: Male

Marital Status: Married

Hobbies: Cricket, Painting and Music

Place: Mumbai Sushant B. Kamble

Date:

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