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Order Fulfillment Customer Service

Location:
Saint Paul, MN
Salary:
43,000
Posted:
March 17, 2024

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Resume:

KENYA FAIR

ORDER FULFILLMENT

SPECIALIST

651-***-****

ad4d7x@r.postjobfree.com

Saint Paul, Minnesota 55101

CONTACT

SKILLS

• Warehouse Safety

• Order Fulfillment

• Merchandise Stocking

• Pallet Jack Operation

• Barcode scanning

• Planogram Execution

• Team collaboration

• Heavy Lifting

• Order Receiving

• Proper Stacking and Storage

• Safe Lifting Procedures

• Shipment Processing

Reliable Stocker with experience stocking shelves, inventorying goods, and organizing merchandise in a retail setting. Highly competent in receiving and processing inventory, restocking shelves, and maintaining store organization. Committed to delivering exceptional customer service and ensuring customer satisfaction.

Detail-oriented worker with background in warehouse operations. Proven ability to accurately process orders, restock shelves and manage inventory. Expertise in using RF scanners and other warehouse technology to increase efficiency and accuracy in order fulfillment. PROFESSIONAL SUMMARY

Order Fulfillment /stocker

Genuine parts company, Saint Louis park, Minnesota EXPERIENCE

December 2022 - September 2023

Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.

• Provided assistance to customers with locating items.

• Maintained a clean and orderly work environment. Performed daily cycle counts and restocked merchandise as needed for optimal store presentation.

Performed basic maintenance tasks such as cleaning shelves, sweeping floors, dusting fixtures.

Inspected merchandise for damages or discrepancies upon delivery and

• reported any issues accordingly.

Managed daily replenishment activities including ordering, stocking, and merchandising of products.

Scanned carton labels and shelf stickers to reconcile items on hand with inventory records.

Utilized forklift, pallet jack, and other material handling equipment to transport

• materials between storage areas.

Matched part numbers to inventory locations and transported products to correct warehouse locations.

Operated cash register efficiently and accurately during peak hours with high levels of customer satisfaction.

• Processed returns quickly and accurately according to company policy.

• Used ID tags, stamps, and electronic marking tools to mark stock items.

• Packed customer purchases in bags or cartons.

• Operated equipment such as forklifts.

Retail Sales Associate Cashier

Macys, Roseville, Minnesota

Personal digital shopper

Walmart, Blain, Minnesota

February 2022 - November 2022

• Greeted customers and engaged in conversation to assess needs.

• Provided friendly and knowledgeable assistance to customers on the sales floor. Maintained cleanliness of work areas throughout shift according to company

• standards.

Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business.

• Used POS system to process sales and refund transactions.

• Explained products and services to help customers make informed decisions. Mastered point-of-sale systems, including cash register operations and credit card processing.

• .

• Set up promotional displays and signage to increase sales.

• Received and processed online orders for shipment or store pick-up.

• Watched for and recognized security risks and thefts. Placed special orders, submitted online orders, or contacted other stores to find

• desired items.

Promoted customer loyalty program participation and private label credit card enrollment.

March 2022 - October 2022

• Received work assignments from order system to fill orders.

• Resolved customer complaints quickly by contacting leadership.

• Stored product correctly in staging area, following safety guidelines. Utilized selection process for products within store and bagged products following bagging standards.

Assisted with collection, loading, and acceptance of payment for pick-up and

• delivery orders.

• Assisted clients with shopping, transportation and housekeeping activities. CERTIFICATIONS

• Forklift certification

References available upon request

REFERENCES

VOLUNTEER EXPERIENCE

Extra helper

Salvation Army, Minneapolis, Minnesota

January 2021 - January 2021

Promoted upcoming events through social media platforms, email blasts, and other outreach methods.

Assisted in stocking shelves, setting up displays, and organizing merchandise sections.

Observed rules and safety regulations of organization while carrying out

• assigned tasks.

Acquired knowledge of fundraising techniques through actively participating in outreach campaigns.

• Assisted in locating housing for displaced individuals. Visited individuals in homes or attended group meetings to provide information

• on agency services, requirements or procedures.



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