Customer Service Bakery Manager
Resume:
Brittany Johnson
Bangor, ME *****
*************@*****.***
Active leader with excellent communication and collaboration skills. Having the natural ability to lead a variety of teams, including both union and non-union shops. Looking forward to taking on a new challenge with a successful team. With hands-on experience, eager to learn new skills and advance knowledge. Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
Willing to relocate: Anywhere
Work Experience
Buisness Contact/FedEx Driver
Brooksy Inc - Hampden, ME
March 2019 to Present
Delivering in a safe and timely manner scheduling route planning training safety meetings handling customer complaints vehicle maintenance / and cleanliness knowledge of a vast area of territory Capable of driving anything from a panel van to a 26ft box/and or bread truck Bakery Manager
Sprouts Farmers Market - Frisco, TX
October 2016 to September 2018
Scheduling attendance sales goals shrink goals ordering inventory sales displays baking customer service knowledge of baked products team meetings
Special order requests, such as special occasion cakes and party platters, were fulfilled by me. Delegated tasks to team members to increase productivity. Bakery Manager
Kroger - Plano, TX
April 2011 to September 2016
Special order requests, such as special occasion cakes and party platters, were fulfilled by me. Communicated with the departments of merchandising, logistics, finance, and operations. Delegated tasks to team members to increase productivity. Received deliveries and signed off on the items I had received. Inventory, labor, expenses, and other operational processes were all under my control. Managed
Was in charge of inventory management in order to achieve the desired gross profit margin. Was in charge of maintaining and controlling baked goods inventory. Provided prompt, courteous, and friendly service to customers. I've worked in retail for 10 years.
Replenished and rotated food items following proper food cooling and storage procedures. Made all of the pastries in accordance with quality, quantity control, taste, and presentation guidelines. Created attractive holiday and seasonal displays for the merchandising program. Greeted each and every customer.
Trained
Education
Some College
Pueblo Community College - Durango, CO
High school diploma or GED
Skills
• Team building Customer service
Planning and coordination Inventory management
Problem resolution Supervision
Business operations Communications
Team management
• Vehicle Maintenance
• Driving
• Merchandising
• Logistics
• Management
• Delivery Driver Experience
• Freight Experience
• Oil Change
• Load & Unload
• Sales Management
• Sales
• Negotiation
• Commercial Driving
• Retail Sales
• Human resources
Certifications and Licenses
First Aid Certification
CPR Certification
Driver's License
Food Handler Certification
Contact this candidate