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Office Manager Customer Service

Location:
Springfield, MA, 01105
Posted:
March 17, 2024

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Resume:

Ashley-Paige Johnson

Office Coordinator

Springfield, MA 01105 ad4d4i@r.postjobfree.com

413-***-****

Actively seeking employment

Authorized to work in the US for any employer

Work Experience

OFFICE MANAGER

Nimbus9 -

Chicopee, MA

November 2017 to July 2022

Responsible for managing daily office operations

Monitor and respond to Online Live Chat inquiries

• Manage customer service calls while processing all warranty claims

Organize and schedule meetings and appointments.

Allocate tasks and assignments to personnel and monitor their performance

Maintain and Manage office supplies

Organize office operations and procedures

OFFICE ADMINISTRATOR

PLATINUM ADVERTISING - West Springfield, MA

January 2014 to November 2017

• Coordinate office activities and operations to secure efficiency and compliance to company policies Onboard all new hires into the portal and verify E-Verification Confidentially organize and store new hire paperwork, documents and information Responsible for creating employee badges and preparing new hire training material Schedule interviews, conduct call backs, resume management and follow ups Place employment ads using a variety of services (Craigslist, Indeed, Monster.com) Arrange both in house and external hiring events as needed

Business Owner

Springfield, ΜΑ

December 2015 to May 2019

Family owned Business

I.O. Auto Sales

SALES COORDINATOR PIONEER VALLEY HOTEL GROUP

December 2014 to December 2015

• Managed daily rental activities at 5 area hotels Ensure the adequacy of sales-related equipment or material Coordinated the rental of hotel conference and show rooms Handle the processing of all orders with accuracy and timeliness



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