Rodrick D. Peters
Frseno, Texas 77545
ad4d48@r.postjobfree.com
PROFESSIONAL OBJECTIVE
To obtain a position that will allow me to utilize my talents and abilities to accomplish my personal goals, and to meet the company’s objectives. I am looking to use my effective communication skills, and customer service expertise to be a positive force in the work environment. .
SUMMARY OF QUALIFICATIONS
Exceptional presentation and communication skills: interrelate well with people on all levels.
Personable and articulate: skilled in handling the public with professionalism and courtesy.
A decision-maker, well organized and resourceful. Equally effective working in self-managed projects, and as a member of a team.
Strong commitment to public service and treating customers with respect. Consistently maintained excellent relationships with co-workers, supervisors.
Track record for identifying sufficient use of time; resourceful in developing and implementing creative solution resulting in increased productivity.
Experience in working with many different environments, from phone sales to police work.
Silver Eagle Distributors 04/15/2015 – CURRENT
Route Sales Driver
Establish and maintain good customer service by ensuring account backrooms and shelves are left orderly and deliveries are made on time
Provide respectful courteous service to retailers and
Adhere to all safety policies and practices
Deliver Beer Products by reviewing pick sheet for account, pulling proper products from bays, stacking products on a dolly and wheeling them into each account.
Spring Branch I.S.D. Police Department 11/01/2014 – 03/31/2015
Patrol Officer
Patrolled District of Spring Branch
Attended to Quadrant Duties
Upheld all City, State and Federal Laws
Assisted in Gang Task Force Unit
Renewal By Andersen 04/01/2013 - 09/17/2014
Assistant Operations Manger
Shipping/Receiving of product /Warehouse Manager
Lifting products over 100 lbs
Provided intel for all customer installs and upcoming projects
Supervised all Installations and ordering
Customer Service and Customer Retention
Processed all order through OMS, excel and Microsoft Word
Arcola Police Department 0 4/13/12 – 05/13/2013
Supervisor: Chief Howard Sylve
Patrolled the City streets of Arcola
Upheld all Local, State and Federal Laws
Warrant Division Officer/Executing Misdemeanor and Felony Warrants in the county of Fort Bend
Aldine I.S.D Police Department 08/10/10 – 12/17/11
P/T Police Officer
Supervisor: Lieutenant Kevin Northey
Campus officer
Patrolled Aldine community
Secured Faculty and Students, Upheld all State, Federal and Local laws
Universal American HealthCare 04/09/08 – 10/21/10
Customer Service Rep
Supervisor: Myra Villanueva
Filed Claims
Appeals and Grievances
setting Appointment
Copay Payments
EDUCATION
Klein Forest High School 2000-2004
General Academic Studies
High School Diploma
Texas Tyler College- 2004-2005
Criminal Justice/Education GPA 3.0
Certification
(TCLEOSE) Texas Commission on Law Enforcement Standards and Education
Communications
Problem Solving
Call Handling and Quality
Claims Processing
Appeals and Grievances
REFERENCES
Available upon request