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Customer Service Front Desk

Location:
Richmond, IN
Posted:
March 17, 2024

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Resume:

Jamie Spencer

Dependent reliable individual looking to grow in a company

Richmond, IN 47374

ad4d2z@r.postjobfree.com

+1-765-***-****

I am a strong willed dependent person who is looking to grow in a company. I have great ethic’s and skills and I go above and beyond to accomplish goals. I am always looking to do my best and find a learning experience in every opportunity given to me. I have great time management and am open to new opportunities and experiences. I am very responsible and team motivated. Authorized to work in the US for any employer

Work Experience

Cook

Cracker Barrel - Richmond, IN

November 2021 to September 2023

• Managing tickets

• Making sure food was cooked properly

• Properly plate food as ordered

• Make sure Food temperature was correct

• cook the correct food and present it correctly

• Maintain a clean work area

• Closing down grill area

• Changing oil in fryers

• Calling out to servers for correction and food ready to serve

Machine Operator

Priority Plastics Inc - Portland, IN

September 2017 to February 2020

• Operate, machinery

• Clean oil off machines

• grinding plastic

• Load skids

• count parts

• Cut Excessive plastic of parts

• Part inspection

• Injection

• Counting

• Tag in tag out

• Dye machinery

Front Desk Supervisor

Marion Hampton inn - Marion, IN

November 2017 to April 2019

• Inspecting rooms

• Making sure staff was doing correct jobs

• Meeting with employees

• Taking calls and booking customers

• Customer satisfaction

• Customer complaint

• Interviewing and termination of jobs

• Schedule

Manager Trainee

McDonald's - Richmond, IN

June 2013 to July 2016

• Running floor in rush hours

• Keeping drive thru times down

• Making sure food is handed out correctly

• Placing crew in best spot for best floor times

• Counting drawers

• Customer service

• Back and front window

• Cashier

• Assembly

• Cook

• Runner

• Prep

• Stocking

• Order making

• Customer complaint and satisfaction

• Stock

• Truck ordering and inventory

Supervisor Trainee

Snapper warehouse - Greenville, OH

May 2009 to January 2012

• Picking up packing parts

• Shipping

• Weight of products

• Stocking

• Forklift

• Order taker

• Part management

• Order fulfilling

• Computer software for company

• Printing orders

• Making sure order gets shipped

• Ordering parts

• Invetory

General Laborer

Production Paint Finishers - Bradford, OH

December 2007 to April 2009

• Inspecting and caulking parts

• Running a paint air gun

• Lifting parts off-line

Education

High school GED in GED

Homeschool - Greenville, OH

August 2004 to March 2007

Skills

• Warehouse Supervisor Experience (3 years)

• Serving Experience (10+ years)

• Warehouse Management (5 years)

• Shipping & Receiving (10+ years)

• Busser (2 years)

• Inventory Control (10+ years)

• Warehouse Distribution Experience (7 years)

• Materials Handling (10+ years)

• Warehouse Management System (5 years)

• Quality Control (10+ years)

• Pallet Jack (10+ years)

• Load & Unload (10+ years)

• Heavy Lifting (10+ years)

• Microsoft Office (5 years)

• Warehouse Experience (6 years)

• Order Picking (10+ years)

• Forklift (3 years)

• Host/Hostess (10+ years)

• Packaging (10+ years)

• Merchandising (10+ years)

• Pricing (10+ years)

• Quality Assurance (10+ years)

• Restaurant experience (10+ years)

• Upselling (5 years)

• Food preparation (10+ years)

• Time management (10+ years)

• Micros POS (10+ years)

• Cashiering (10+ years)

• Food service (10+ years)

• Food safety (10+ years)

• Customer service (10+ years)

• Food handling (10+ years)

• Serving (7 years)

• Caulking (10+ years)

• Order Picker (10+ years)

• Microsoft Word

• Purchasing

• Warehouse management

• Assembly

• Quality control

• Quality assurance

• Manufacturing

• Warehouse management system

• Heavy lifting

• Load & unload

• Cash register

• Cooking

• Cash handling

• Data collection

• Computer skills

• Assembly line

• Supply chain

• Procurement

• Fabrication

• Sales

• Kitchen experience

• Front desk

• Hand tools

• Power tools

Certifications and Licenses

Food Handler Certification

Assessments

Cooking skills: Basic food preparation — Proficient August 2023

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Warehouse safety — Proficient

November 2022

Using safe practices in a warehouse setting

Full results: Proficient

Customer service — Proficient

November 2023

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

January 2023

Responding to customer situations with sensitivity Full results: Proficient

Mechanical knowledge — Proficient

October 2023

Understanding and applying mechanical concepts and processes Full results: Proficient

Construction safety — Proficient

December 2023

Using safe practices while on a construction site

Full results: Proficient

Sales skills — Proficient

August 2023

Influencing and negotiating with customers

Full results: Proficient

Customer service — Completed

January 2023

Identifying and resolving common customer issues

Full results: Completed

Food safety — Proficient

January 2024

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Work style: Reliability — Proficient

August 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work style: Reliability — Proficient

November 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Food service: Customer situations — Proficient

July 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Basic computer skills — Proficient

July 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Work motivation — Proficient

November 2023

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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