Post Job Free

Resume

Sign in

Health Information Customer Service

Location:
Kansas City, MO
Posted:
March 17, 2024

Contact this candidate

Resume:

KIMBERLY WEST

**** ****** **, *********, ** *****618-***-**** • ad4d2l@r.postjobfree.com

HEALTH INFORMATION ANALYST BUSINESS ADMINISTRATION 10 + year experienced Healthcare Administrative Associate, ability to apply knowledge of healthcare and information systems to assist in the design, development, and continued modification and analysis of computerized healthcare systems. Ability to abstract, collect, and analyze treatment and follow-up information of patients. Can educate staff and assist in problem-solving to promote the implementation of the healthcare information system. Effective with designing, developing, testing, and implementing databases with complete history, diagnosis, treatment, and health status to help monitor diseases. AREAS OF EXPERTISE

• Health Administration • Customer Service Relations

• Medical Billing and Coding • Microsoft Office Suite/Outlook

• Data Processing/Reporting

• Inventory/Quality Control

• Client Conflict/Resolutions

• Management and Training

EDUCATION AND TRAINING

Missouri Western State, St. Joseph, MO Long View Community College, Kansas City, MO Studying, Health Information Management Associates, Healthcare Administration Anticipated Graduation, May 2024

PROFESSIONAL WORK EXPERIENCE 03/2023-present

PROVIDENCE MEDICAL CENTER

Payment Review Specialist Kansas City, Kansas

• Accurate and timely payment analysis for payment.

• Utilizing many complex and varying regulations, guidelines, and systems.

• Analyze payments received from insurance companies to assure maximum and correct reimbursement.

• Proactively works with payors and in-house resources to identify and resolve issues that hinder optimal payment received.

• Scan medical records for easy access.

North Kansas City, Hospital North Kansas City, Missouri Outpatient Medical Coder 08/2015 – 11/2022

• Assigned the patient to diagnosis-related groups (DRGs), using appropriate computer software.

• Identified, compiled, abstracted, and coded patient data, using standard classification systems.

• Entered data, such as demographic characteristics, the extent of disease, or diagnostic procedures.

• Operated a variety of health record indexes or storage and retrieval systems to collect information.

• Clarified codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors.

• Retrieved patient medical records for physicians, technicians, or other healthcare medical personnel.

• Greeted customers as they entered the facility and scheduled medical appointments for patients.

• Reviewed patient records for completeness, and accuracy, and maintained compliance with regulations.

• Compiled and maintained patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts. Children’s Mercy Hospital Kansas City, Missouri

Talent Data Acquisition 11/2013 – 08/2015

• Managed the screening process of potential employees, including resume screening and interviewing.

• Analyzed the company’s hiring and talent needs to anticipate the recruitment of qualified talent and hiring.

• Represented the organization at job fairs, recruiting events, and special events within the community.

• Built relationships with applicants, past employees, and other individuals within the organization.

• Organized and developed specific policies, procedures, and strategies for acquiring new talent.

• Researched talent acquisition trends around the United States to improve the hiring process.

• Used various channels to source candidates, such as job boards, television, and radio campaigns.

• Organized and managed internal and external job posting advertisements and communications.

• Completed electronic onboarding process and orientation for all newly hired employees or staff.

• Worked with hiring managers and other individuals within the company, to anticipate needs and fill positions.



Contact this candidate