Zane Shepherd, CCMA (NHA)

*** **** ****** ***. ** Bronx, NY 10467 * 347-***-**** * ad4d23@r.postjobfree.com

OBJECTIVE: Medical Assistant position where my skills and experience can continue to develop while providing opportunities for advancement.

SKILLS:

Proficient with various computer applications such as Microsoft Suite and Medisoft.

CPR & AED certified by American Heart Association; valid until 2025

Excellent organizational and people skills

PROFESSIONAL BACKGROUND:

10/2023 – 12/2023 Clinical Externship at Dr. Rodionova’s Practice, Bronx NY

Medical Assistant Externship

Welcomed patients and ascertained purpose of visit and direct them accordingly

Prepared requisition forms in addition to specimen for the lab

Administered nose swabs COVID-19 and throat swabs.

Administered UBT tests which tested for H. pylori bacteria, administered about 5 EKGs per week

Prepared referrals for patient from orders from the physician

Triaged about 8 - 10 patients per day and obtained chief complaint, medical histories and medication intake, and performed about 10 capillary sticks per day

Kept medical office supplies adequately stocked by anticipating inventory needs, pacing orders and monitoring office equipment

Filed and retrieved medical records

Sterilized instruments and prepared examination rooms for procedures

Established and maintained patient charts by collecting detailed patient information for either initiating or updating.

4/2021 – Present Healthplex Fitness Center at Saint Barnabas Hospital, Bronx, NY

Front Desk Coach

Greet and welcome members and guests while providing excellent customer service

Answer incoming phone calls, respond to inquiries, and provide accurate information regarding fitness center programs, services, and membership options

Register new members, process membership applications, and ensure an accurate data entry into the system, maintaining member records and confidentiality

Educational Background:

3/2024 – Present National Healthcareer Association Certification of CCMA, USA

NHA Certified Clinical Medical Assistant

Perform clinical functions of a Medical Assistant such as Vital Signs, Phlebotomy, Specimen Collection, Electrocardiography

2/2023- 12/2023 New Age Training, New York, NY

Medical Assistant Certification, Perfect Attendance Award, Student Ambassador

Completed an intensive 900-hr Medical Assistant Program comprised of theoretical and practical applications of essential medical assisting skills which include the following:

• Clinical Skills - Clinical Asepsis, Vital Signs, Electrocardiography, Phlebotomy, Specimen

Collection, Smear Procedures

• Administrative Skills - Health Insurance Claims Processing, Medical Office Procedures

Patient Relations, Medical Terminology and Anatomy and Physiology

• Computer Skills including MS Word and medical office management software such as

Medisoft

9/2021 – Present National Council for Mental Wellbeing, USA

Adult Mental Health First Aid USA Certificate

Provide assistance to someone experiencing a mental health challenge

06/2006 Mount Saint Michael Academy, Bronx, NY

High School Diploma, Honor Roll

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